Appointy vs Insight

Appointy has 266 reviews and a rating of 4.65 / 5 vs Insight which has 132 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.65 / 5 (266)

4.39 / 5 (132)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

April 6, 2021

February 4, 2019

Pros/Cons

  • Pros

  • We love the fact customer's choose which time works for them. It saves so much confusion and we have not yet had one scheduling conflict.

  • It was so easy to use. It doesn't take a lot of time to learn how to use and more importantly it works with Google which brings in 95% of our customers.

  • Cons

  • The software could be a bit more intuitive in some areas; however, their customer support team makes it easy to ask questions and quickly get a response whenever I am confused (which is not often).

  • Well, I love everything about this software, but I would be much happy if they can add some money integration features to it.

  • Pros

  • There are many options, user friendly, the staff have helped me so many times over the phone. They were pleasent and friendly.

  • Customer support was great. Very supportive when I called.

  • Cons

  • I wish the texting reminders options were better, not a huge fan of having to buy the "tokens" for each text.

  • The error message bug regarding processing emails. Not a big problem, just annoying

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

N/A

Advisor Recommendations

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N/A

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos