CareCloud vs Mailchimp

RATING:

3.5

(107)

CareCloud has 107 reviews and a rating of 3.53 / 5 stars vs Mailchimp which has 16891 reviews and a rating of 4.49 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (107)
Ease-of-Use
3.5 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
3.5 / 5
4.5 / 5
Last Review Written
April 3, 2024
May 28, 2024
Pros/Cons
  • Pros

  • ITS VERY HELPFUL AND ACCURATE GIVES ME ALL THE INFO ON MY INQUIRIES.
  • I have read many of the reviews and wonder what experience these writers have had with EHR systems. My experience has been very positive from ease of use to cost.
  • Cons

  • The buy in from our therapists was very slow and their use of the system was sporadic. In addition, for our smaller practice CareCloud's cost was a difficult adjustment.
  • It's challenging to understand the simple charges, payments & insurance payments in the financials section.
Read all user reviews
  • Pros

  • Mailchimp is super easy to use and was a breeze to set up. Everything was very straight forward and the user interface is very nice.
  • I liked that I had never used any type of service like this before and it made it very simple for my husband and I to reach out to folks who were interested in our business.
  • Cons

  • Some legit emails get marked as spam. If too many are marked as spam you run the risk of getting your account suspended or at times deleted.
  • Customer support was terrible and when i misunderstood how to use the platform they terminated the relationship because of spam.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos