Genbook vs Insight

Genbook has 265 reviews and a rating of 4.69 / 5 vs Insight which has 132 reviews and a rating of 4.39 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.69 / 5 (265)

4.39 / 5 (132)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 24, 2021

February 4, 2019

Pros/Cons

  • Pros

  • I absolutely love this site! It is so easy to use and my clients say that it is so nice to be able to navigate it easily!

  • Very easy to use I love it! I use it every day

  • Cons

  • they are good at listening to suggestions....but it would be great it they were implemented a bit sooner some times

  • Cons are that the software times out a lot. Therefore, if you are idle for a while you'll have to refresh in order to update or view appointments. Besides that the application is pretty solid.

  • Pros

  • There are many options, user friendly, the staff have helped me so many times over the phone. They were pleasent and friendly.

  • Customer support was great. Very supportive when I called.

  • Cons

  • I wish the texting reminders options were better, not a huge fan of having to buy the "tokens" for each text.

  • The error message bug regarding processing emails. Not a big problem, just annoying

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos