Housecall Pro vs Timely

Housecall Pro has 2499 reviews and a rating of 4.74 / 5 vs Timely which has 632 reviews and a rating of 4.69 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.74 / 5 (2,499)

4.69 / 5 (632)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

March 11, 2021

October 29, 2020

Pros/Cons

  • Pros

  • The product is easy to use! I like the messages that it sends the customers. The scheduling is amazing. Just an amazing product.

  • This program is very easy to use and within house all has got to be the best I have ever seen

  • Cons

  • Although it is a very user-friendly system, I did have to separate my quickbooks from the server as it didn't merge as well as was originally thought.

  • When you refer other pros if they stay on the free trial till it runs out they wont give you the referral bonus

  • Pros

  • Easy to use and ideal for bookings I find that all my staff can manage the app easily, and it's pretty simple to see who's doing no what and when

  • Affordable, great integration with Google calendar and the widget option is very nice and easy to embed.

  • Cons

  • Would like to see customisable customer follow up emails and reminders. The current integration with MailChimp is OK but rather convoluted.

  • If there is one feature we could get, it would be an integrated POS. With that said, we currently use Square and it's working fabulously.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos