Housecall Pro vs Treatwell
Housecall Pro has 2783 reviews and a rating of 4.7 / 5 stars vs Treatwell which has 260 reviews and a rating of 4.65 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Housecall Pro helps facilitate the scheduling, dispatching and invoicing of all our customers. Easy to use and it is nice to have a data base, historical record of each customer to easily go back to.
- I like ease of use, price and the great customer service & support. I had looked at & tried other software but this one fit all of my needs.
Cons
- No real problems but the interface is kind of boring. But that is just being nitpicky.
- Users on Facebook complained the software lags and cannot find customers in database for 5 minutes because of the the large number of customers in their system.
Pros
- I love the functionality of this software and the reports are so great, helps me to track my earnings and see top treatments.
- It very easy to use and if you have any issues you have a dedicated account manager who is always happy to help. It tracks you sales and staff and also does all your promoting and marketing for you.
Cons
- Difficult for customers to pay via treatwell if already booked via pay at salon. I wish it had a pay at salon option where they can pay via card.
- Does not require a deposit for booking, so people and cancel or no show with out penalty. Only recognizes a client if exact name is used.
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