The product has a gazillion different features and loves to expand its offering into new industries. They give you access to everything via a robust API and good reporting.

As an enduser I appreciate a clean and easy interface. Easy payments and bookings and canceling.

My overall experience with this app is great. It’s is very user friendly.

Besides the horrible service they have not kept up with technology.

This experience may also be attributed to trying to schedule massages where schedule management is difficult.

It's disappointing on the whole, because I see it as a decent booking system with potential, if they kept up with the times and listened more to their users.

Integration with existing platforms was a little difficult, and getting others to try is has been hard as well.

The company is great, the people are helpful. The software is overpriced and clunky.

The inbuilt marketing functions are absolutely dire and Mindbody doesn't integrate with anything (it's not even on Zapier) so you'll struggle to build a great marketing machine using it.

I cut my losses and canceled the subscription very early after realizing how little help it was in my area.

I mainly used this through my iPad and there were some minor issues where it didn’t seem compatible with the iPad and I would have to navigate the site in a an odd way.

The interface was so old-school, and the customer service was absolutely terrible.

Mindbody is missing several key features such as double-booking options and the option for memberships is pretty difficult to use. MBO is very hard to train new people in using.

Very good experience with Mindbody, it helps me stay in shape and I love all dance classes. It always worked very well for me on my pc, for now I did not use it on another device.

My experience was $500 per month at two locations of nigthmares, frustration, and apologies for clients.

It's a great app when you gym has this kind app for the booking of their gym's class.

The only thing I don't like about this software is how hard it is to find all of your different studios' schedules.

Their staff team is also super helpful and they have many seminars and resources to help build your business.

This software is easy to install and has great customer support if you have questions. It simplifies booking appointments, adding inventory, taking payments and scheduling.

I haven't found any features that I don't like about Mindbody.

Absolutely love Mindbody and how easy they've made scheduling. I love that I can purchase class credits right from their site and I know what experience I am getting each time I log in.

Great for automation for business, also a good tool for user.

Generally I was very pleased in using this product. I haven't needed to use it in a little while.

I like the ease of use, and they were very supportive at start up and roll out.

It is a beautiful interface with lovely pictures and colors.

Each time we call up and try to speak with somebody to help us through something else that is not working correctly, we are given different information that causes more and more problems.

I have had trouble in the past managing my accounts. Since I need different logins for the studios that I visit, it can get a bit tricky.

It was great that our trainer was able to meet with us weekly to help us learn the system.

Really good customer service. Will give you discounts to get you to sign up.

It was the worst experience, afther that company, I had hired another that did the programming in 2 days and I was using it in 3 days at the 50% of the cost.

I took mine via zoom and it was very easy to enter and participate. This is inexpensive (even free if you choose) and you get to stay fit while having some fun.

Any time I have contacted customer service, I have had direct contact with a specific sales and service rep that has always been willing to help fulfill my request.

There are many online schedulers available, but for a company that offers a variety of services at different times, this is a solid option at a good price.

However, I found it too costly for what it offers/doesn't offer.

Easy to Use, good value, and constantly being improved.

We have used this system for about 10 months. I've been endlessly frustrated.

I used this system for 3 + year. The system is easy to use and convenient.

The fact that is give a confirmation number and email to the person that made an appointment is outstanding.

An excellent scheduling tool for the Higher Ed space.

TimeTrade is functional and easy to set up and get using.

I often need to schedule groups of people for multiple meetings in different time zones. The system lets me do this easily and gives me the ability to quickly save them off to my google calendar.

My favorite thing about TimeTrade is that it allows my customers to book time with me and integrates directly with my calendar.

Good product, good price, outstanding customer services.

I don't even know how to get me money back because there's no way to contact them.

I liked the price and simplicity of the program.

In fact, he used my Time Trade link to check my availability schedule our call. I am impressed with the customer service.

There is no phone number for customer support, so when there's a problem you can't talk to anyone. I've had a few problems in the last six years and I had to submit a request for help.

This a really nice tool for my customers to be able to schedule meetings easily. It also is great because once someone books, there is the capability to alert the stakeholders that the meeting is set.

Good for scheduling meetings that automatically sync to your outlook calendar.

Nice to be able to integrate it into websites and social media. Overall, definitely recommend.

Fantastic way to schedule appointments and has saved me hours of going back and forth trying to find a time that matches up.

Ive used Timetrade for over a year now and its saved me time and money by making it easy to schedule appointments with prospects and clients.

It can be a little confusing to set up and the tutorial videos don't always address all your issues.

I have used Timetrade for over a year now. I have it integrated with my Wix website and love the ease of use and dependability of it.

My customers like it and find it easy to use, and I get the info I need to organize my schedules.

A little quirky to set up your Calendar access and restrict availability for times you do not want people to set up meetings. Disappointing it doesn't synchronize with Outlook for Mac calendar.

TimeTrade is great because it allows our recruiters to select their individual availability and share only those times & dates with applicants.

Customer service was my biggest issue though. I found them to be unhelpful and almost rude.

US Dollar

Mindbody is a cloud-based club management and appointment scheduling solution designed for the needs of small to midsize businesses. The product is primarily used by gyms, fitness and personal training centers, salons, spas and massage centers, wellness centers, dance schools and yoga studios.


Mindbody offers features such as scheduling with wait list management, appointment booking through Facebook, automated scheduling of email and texts and online bookings. Memberships can be managed through MINDBODY as well.


Mindbody also features a toolset for marketing management. With Mindbody, notifications and alerts can be set up for customers, targeted marketing campaigns can be launched and marketing reports can be generated and assessed.


Mindbody also offers staff management features, which include check-in and check-out management, role-based permissions, payroll management and calendar integration.


Mindbody offers custom API access that enables third-party developers to integrate their platforms with the solution. The product offers a marketplace for applications that can be integrated with Mindbody, such as Spafinder Wellness 365, Xero, Perkville, RelateLOOP, Zcubator and WaiverKing.



LongDescription

Treatment Planning

Employee Management

Purchase Order Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Practice Management

Real-time Scheduling

Booth Rental Management

Fitness Plan

Customizable Reports

Document Storage

Dues Management

Access Controls/Permissions

HIPAA Compliant

SMS Messaging

For Salons and Spas

Referral Tracking

Contract/License Management

Task Scheduling

Financial Management

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Online Registration

Transaction History

Wait List Management

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Recurring Appointments

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Room Booking

Costume Management

eCommerce Management

Template Management

Scheduling

Data Import/Export

Promotions Management

Assessment Management

Email Templates

Multi-Location

Booking Notes

Self Check-in/Check-out

Student Management

Booking Management

EMR/EHR

Email Marketing

Rate Management

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Capacity Management

Membership Renewals

Membership Management

Resource Scheduling

Credit Card Management

Marketing Automation

Client Portal

Event Scheduling

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Client Profiles

Reminders

Time & Expense Tracking

Class Management

Group Reservations

Automated Scheduling

Event Management

Customizable Templates

Visitor Management

Calendar Sync

Mobile App

Team Management

Billing & Invoicing

Progress Notes

Event Calendar

Website Management

Real Time Reporting

Member Types

Activities Booking

Commission Management

Facility Scheduling

For Physical Therapy

SOAP notes

Employee Scheduling

Starter $159: Manage your studio with the foundational tools you need to run your business, and the flexibility to add additional products as you grow. 
Accelerate $279: Build client relationships with elegant email campaigns and smart contact lists, and gain a deeper understanding of your business with comprehensive reporting. 
Ultimate $499: Take your business to the next level with unlimited automated email and text marketing, as well as customer feedback and referral tools. 
Ultimate Plus $699: Get the full power of Mindbody in one package, plus real-time KPI dashboards and a custom mobile app as unique as your brand.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

Mindbody

Live Online

Webinars

Documentation

Videos

Engageware (formerly TimeTrade SilverCloud) provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. 

Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.


Activity Tracking

Team Calendars

Self Service Portal

Availability Indicator

Real Time Data

Real-Time Notifications

Real-Time Updates

Reporting & Statistics

Availability Management

Customizable Branding

Appointment Management

Third-Party Integrations

Appointment Scheduling

Workflow Management

Web browser (OS agnostic)

Windows 10

Visit the Engageware website for features and pricing information. Engageware Scheduler offers deployments that scale to meet your needs - Enterprise, Salesforce, and Small & Medium Business.

Mindbody vs Engageware

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons