I help clients by building and upgrading their websites. This is a fantastic booking solution at a price-point all my clients can afford that greatly enhances the service I provide.

The entire interface is quite beautifully arranged in a modern, clean way so it doesn't feel overloaded or cluttered for such a feature-rich software.

Easy to navigate (easiest to use imo in the current market). Email newsletter/marketing with tagging and segmentation tools.

It's got all the bells and whistles in a neat package that will be useful for most SMB owners.

My kids are busy with school and activities and clearly have better things to do than to help their mother to create a website for her business (I promise they are very charming).

Great, the team resolves things, comes up with suggestions and responds quickly to requests.

It can be a little unpredictable at times with regards to appointment and odd changes to the website.

I always feel valued and taken care of which isn't the norm these days. Definitely the type of people I want in my corner.

I really appreciate the customer service and the fast responses to our questions.

AMAZING dashboard with reporting/insight tools for business analysis. Responsive client support.

With that said, everyone finds the system easy to use and book, even with multiple booking types. My representative, has been extremely accommodating.

Adding customers/staff members/services is Very intuitive and ease of use.

They will give you great customer service and a great product that will minimize the time you have to spend in conducting your business.

A complete waste of money and time DON'T TRUST THEM.

Customer service told me that I had signed up for a year and they were not going to cancel my account. I think it is ridiculous that I am being charged for a service I am never going to use.

Customer service has been fantastic in helping implement and to learn the Shore system, which is packed with features essential to any modern business requiring online booking.

Ease of use and having all the features I need under ONE umbrella.

Shores must be hard up for money to keep someone paying for something they will never use. Dont bother with this company they will waste your time and steal your money.

I was charged months ago for these services that I have yet to receive and they continue to bill ne for services non existent.

It's just missing 2 key features that are keeping me from making the jump over from Acuity.

I learned to watch out for scam artist companies more than usual.

Very poor software and service. Using shore has made my life hell.

Shore is brilliant value for money. It's a great product that is improving every week.

And when I need a minor change here or there, they efficiently and effectively complete each task. It gives me such peace of mind having this kind of support for my business.

They really know how to capture the patients attention and assist in retaining that patient in the future. Safe and secure communication.

Once we started the process of ending our contract,  professionalism and customer service was extremely ugly.

The worst is that when you notice the critical mistake and can't even reach anyone to fix it.

We were happy with Solution Reach, however, the management software we were using at the time integrated their own communication software within our current version.

We wished that the system could intergrate more with our EHR software. Otherwise over the years the platform has been awesome.

Some patients complained about multiple contact attempts etc but this was just an error we made as a new user learning to select the proper settings, etc.

I would recommend solution reach to other dental practices. I had a good experience with them.

I would avoid this contract oriented sales company at all cost.

Helps with appointment reminders  AND review management for a reasonable price; customer service is amazing.

Can be difficult to maneuver from time to time due to updates/ modifications made to the programing.

Overall easy to use and maintain communtication through.

Worst customer service I have ever come across in all my years as an office manager.

Then the company automatically shut off the system so no messages were going out according to our settings. They didn't even let the providers know they were doing so.

I love that we have our patient reminders go through this program. I also love being able to send birthday greetings out to our patients.

The communication abilities with patients was great. I loved being able to reach our to patients remotely in the event of inclement weather and cancellation or closures.

Patient communication has never been so effective, smooth, and successful with using this product. Patients response with this software is so much better than other programs we have used in the past.

Ease of use, variety of options and tasks available. Ability to customize communciations and scheduling delivery of communciation.

It's difficult to install and integrate with some practice management softwares. Get reviews from people who use your PMS before jumping on.

In the beginning, Solutionreach seemed great. They promised they would integrate with our PMS, and with the exception of a few stragglers I would find not in the system it seemed to be working.

Worst company I have dealt with since my business openned.

The price and lack of communication when it came to ending the contract it became very difficult.

What I like most about Solution reach is how easy it is to use, and how quickly we are able to text and get ahold of patients.

First and foremost this product is very user friendly.

When this software works, it's great. The issue is that it often doesn't work and it is impossible to get customer service.

It is able to help us send paperwork, text and email patients reminders and key things before their appointments.

We cancelled our contract with ample notice and they refuse to give us a refund on an over charge and refused to accept a written cancellation AND renewed our contract automatically.

Overall our experience is great and they are constantly proving tutorials and there are a lot of videos on YouTube to help guide you through.

The company has been great to work with and we have integrated seamlessly with their software.

Fantastic customer service and once you subscribe to SR lots of great free tools, educ info etc.

Learning curve is a bit steep, though. Also, the support is very poor.

The newsletters were a bit difficult to create and very slow. THe forms and info that patients filled out at check-in has no way of importing into our EHR system- we have to manually input everything.

Euro

Shore is a cloud-based online booking solution for small, midsize, and large businesses. It caters to industries such as beauty, health, food service, sports, automotive, cleaning, coaching, training, and crafts. It enables users to manage multiple appointments, customer relationships, create marketing campaigns, and handle payment processing.

Features include online appointment booking through websites or social media platforms like Instagram, automatic SMS and email reminders, notifications of appointment cancellation or rescheduling, data import from external sources, and the ability to send personalized newsletters.

Shore also offers cloud-based calendar synchronization, personally branded booking sites, a customer database, and financial management.

It also provides integration with a mobile iPad POS system, which includes live reporting, an intelligent inventory management system, automated accounting, and digital receipts. Along with the POS software, it is also possible to buy the corresponding hardware.

Shore is offered subscription pricing. Support is offered via phone, online chat, email, and help center.



LongDescription

Employee Management

Messaging

Surveys & Feedback

Electronic Payments

Payment Processing

Kitchen/Menu Management

Product Catalog

Mobile Alerts

Booth Rental Management

Rescheduling

Access Controls/Permissions

Schedule Distribution

SMS Messaging

For Salons and Spas

Shift Swapping

Customer Mobile App

Task Scheduling

Retail Inventory Management

SSL Security

Electronic Signature

Client Database

Group Scheduling

Confirmation/Reminders

Reservations Management

Credit Card Processing

Transaction History

Wait List Management

Attendance Tracking

SMS Reminders

Customer Database

Recurring Appointments

Gift Card Management

Calendar Management

Customizable Fields

Room Booking

Barcode Recognition

Scheduling

Data Import/Export

Customer Support

Booking Notes

Self Check-in/Check-out

Treatment Packages

Availability Indicator

Booking Management

Email Marketing

Mobile Access

Online Payments

Sales Reports

Inventory Tracking

Real Time Data

Membership Management

Marketing Automation

Touch Screen

Social Media Integration

Real-Time Notifications

Pricing Management

Email Reminders

Real-Time Updates

Website Integration

Table Management

Activity Dashboard

Alerts/Notifications

Online Booking

Employee Database

SMS Marketing

Reporting & Statistics

Client Profiles

Reminders

Group Reservations

Automated Scheduling

Event Management

Returns Management

Availability Management

Calendar Sync

Cash Management

Accounting Integration

Event Calendar

Multi-Language

Discount Management

Real Time Reporting

Customizable Branding

Activities Booking

Reporting/Analytics

Contact Database

Employee Scheduling

Online Time Clock

Stock Management

Appointment Management

Client Management

Customer History

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Partial Payments

Inventory Management

Promotions Management

Multi-Location

For Barbershops

Web browser (OS agnostic)

Shore offers multiple solutions and depending on the combination of solutions, the price varies.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Shore

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

For 23 years, Solutionreach has been helping vision, dental, and medical organizations of all sizes implement technology that supports practice-wide efficiency and revenue growth with flexible patient communications and office operations tools built for scale. With digital tools like appointment reminders, two-way texting, batch messaging, online reputation management, and more, Solutionreach provides an all-in-one solution to connect with patients through customizable, personalized touchpoints at every step of the care journey.


Patient Records Management

Patient Engagement

Patient Questionnaires

HIPAA Compliant

Progress Tracking

Approval Process Control

Communication Management

Patient Intake

Call Reminders

No-Show Tracking

Registration Management

2-Way Messaging

Recall Tracking

Payment Reminders

Two-Way Communication

Self Service Portal

Survey/Poll Management

Compliance Management

Orthodontic Charting

Multi-Channel Communication

Patient Education

Forms Management

Patient Communications

Medical Billing

What's included in the Solutionreach platform: 

Two-way texting, HIPAA-consent, automated reminders, automated recall, appointment confirmation, quick message templates, message flagging, marketing campaigns, waitlist, customization, group messages, missed appointment messages, patient loyalty surveys, reports and analytics, robust patient newsletter template library, patient referrals, team chat, birthday messages.

Shore vs Solutionreach

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