Versum vs WellnessLiving

Versum has 159 reviews and a rating of 4.96 / 5 vs WellnessLiving which has 252 reviews and a rating of 4.38 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.96 / 5 (159)

4.38 / 5 (252)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

5.0 / 5

4.5 / 5

Last Review Written

February 28, 2021

October 21, 2021

Pros/Cons

  • Pros

  • This software is incredible easy to use and I am so pleased with functionality. I recommend this to any Salon, and tech support is outstanding

  • I'm really impressed by the customized customer service, super fast and professional, no false promises, just simply straight forward and very easy to use !!

  • Cons

  • The templates for mailshots are great but limited so I would like to see a better variety of choice especially for the beauty, permanent make up and aesthetics industry.

  • I was disappointed with military time when we first started with the program. However, our customer support expert listens to our frustration and somehow made the change for us in the US.

  • Pros

  • It was aesthetically pleasing. It was easy to navigate. It was user friendly for our members.

  • I really enjoy this software, not just because it's Canadian, like me, but their overall platform is easy to work with and is fairly simple to set-up. Great product and customer service too!

  • Cons

  • Some admin features a limited, but Wellness seems to respond well to feedback and either helps with solutions or creates a fix. Just wish more could be done faster.

  • A few featues lacking but I've been assured its on their product Roadmap.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2021

N/A

Advisor Recommendations

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos