Rapid Recon vs AutoVitals

RATING:

4.8

(480)

Rapid Recon has 480 reviews and a rating of 4.76 / 5 stars vs AutoVitals which has 49 reviews and a rating of 4.88 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (480)
4.9 (49)
Ease-of-Use
5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
5 / 5
Last Review Written
January 31, 2024
October 16, 2023
Pros/Cons
  • Pros

  • The best thing about this software is that I can keep a track of the fresh trades and the progress of their inspection in our service department.
  • I like that it helps us keep better track of our cars, notifies employees when it's their turn with the vehicle, and helps us stick to our time frames.
  • Cons

  • Navigating between dealerships is a little annoying because you have to log-in again.
  • When vechile drop out of recon before it sold. Sometime there is a delay in the system.
Read all user reviews
  • Pros

  • This program is easy to use after you get used to all the functions. Its very beneficial to have backup when explaining things with my customers.
  • Technician time budget on the TVP makes scheduling and expectations with customers easy to manage. The digital inspection platform creates the transparency we strive to achieve with our customers.
  • Cons

  • The delay from starting a work order to it showing up in the program.
  • I do not like the way the reminder texts and emails are written. Many of our older customers call us because they are confused on what the reminder is for.
Read all user reviews
Pricing Range
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$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos