Tekmetric
About Tekmetric
Tekmetric Pricing
Unlimited users per subscription. No contracts. Every plan includes: Repair Orders Appointments Inventory Orders/Returns Reporting Customers Vendors Canned Jobs Inspections Employees
Starting price:
$99.00 per month
Free trial:
Not Available
Free version:
Not Available
Most Helpful Reviews for Tekmetric
1 - 5 of 92 Reviews
Tracy
11 - 50 employees
Used less than 2 years
OVERALL RATING:
5
Reviewed November 2021
Great Product with Wonderful Features
Russ
Verified reviewer
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Regular updates
Responsive. I can get help when I need it and get attention to a requested change.
PROSTekMetric offers most everything we need but is responsive to requested improvements and upgrades. With every other software application we have used we are bound by the system architecture to make needed or desired changes. We haven't run into similar limitations with TekMetric. They are always improving and listening.
CONSReporting is good but it could be improved with additional access to information.
Reasons for switching to Tekmetric
Limited security and zero ability to change or improve previous platform.
Vendor Response
Hey Russ! Thanks for taking the time to review Tekmetric. We are glad to hear that feel your voice is being heard by our team as it is our overall goal to provide the best user experience possible and a big part of that is listening to our customers. In regards to reporting I would like to learn more about the limitations you are having and am happy to help you navigate the reports and find the best way to help utilize them to effectively run your shop. Please feel free to get in touch with our Customer Success team at 832-930-9400, option 2.
Replied August 2021
Salman
Automotive, 11-50 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
BEST AUTO REPAIR SHOP MANAGEMENT SYSTEM
AWESOME
PROSEASE OF USE. INTEGRATION WITH OTHER APPS.
CONSCUSTOMER HISTORY IS NOT SHARABLE WITH MULTIPLE LOCATIONS
Reason for choosing Tekmetric
BEST SOLUTION FOR A SHOP MANAGEMENT SYSTEM AVAILABLE IN THE MARKET TODAY.
Reasons for switching to Tekmetric
MITCHELL 1 IS OUTDATED AND CUMBERSOME.
Vendor Response
Hey Sal, thank you for reviewing Tekmetric! Your feedback is important to us and it is always so humbling to hear longtime customers like yourself have so much faith in our team and our system. Since the ability to share data across shops is on our Feature Request Board, I can reassure you that this item will be reviewed by our product team. Once again thank you for taking the time to review Tekmetric and recognizing us as the best solution for a shop management system! Your words are very humbling to our entire team.
Replied August 2021
stephen
Automotive, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
2
VALUE FOR MONEY
2
CUSTOMER SUPPORT
2
FUNCTIONALITY
3
Reviewed January 2022
Unhappy purchase-company does not actively fix issues
Its tough. there are benefits to the program-so many little things that could be fixed that they simply acknowledge but don't. Their sales people present the "great product out there" in sales-after the sale it gets a little snarky.
PROSSmoother modern style program. Work screen is easy to work with. Authorization on large tickets is nice. Nice clean invoice.
CONSSo many ease of use details that were skipped. This software needed to be beta run for a year or at least be willing to fix issues-not Phone friendly-
Reason for choosing Tekmetric
Assumed it was everything they said it was.
Reasons for switching to Tekmetric
Smooth talking sales guy and our advertising company Kukui
Mande
Automotive, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
TekMetric is well on its way to becoming the industry's best shop management system available.
Everything about TekMetric is gold standard. Their team is diligent in addressing any concerns, issues, bugs or upgrades and always do so in an efficient and kind manner.
CONSThe only complaint I had about Tekmetric has now been resolved and that was their labor time guide. They have since made upgrades and changes and this is no longer an issue for us.
Reasons for switching to Tekmetric
We made the switch because Tekmetric is not a server based system and the whole system is available anywhere, anytime, on virtually any device.
Vendor Response
Hey Mande! Thanks for reviewing Tekmetric. We are happy to hear that you and your team are benefiting from the software and the rollout of the new labor guide. Additionally, many shop owners like you have stated how much they enjoy Tekmetric being cloud based because it allows them to spend more time at home and less time at the shop. We are happy to see that Tekmetric is helping you and your team! Thanks again for taking the time to review Tekmetric.
Replied August 2021
