Tekmetric vs Fullbay

RATING:

4.8

(97)

Tekmetric has 97 reviews and a rating of 4.81 / 5 stars vs Fullbay which has 87 reviews and a rating of 4.7 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (97)
4.7 (87)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
February 22, 2024
September 16, 2022
Pros/Cons
  • Pros

  • After the initial demo-I was sold. Ease of use and customer support being right there when we need them is fantastic.
  • The DVI and texting inspections and estimates, all for one low price. As a bonus I feel lucky that the product gets updated almost daily was not expecting that.
  • Cons

  • Lacks MANY MANY basic features, i.e., old employees have to be deleted (losing old employee's address, phone number, hire & term date. Cannot post a credit for a customer.
  • If I had one complaint it would be the inability to customize certain aspects of the program.
Read all user reviews
  • Pros

  • I like that it is intuitive in the set-up and use.
  • I liked that it is internet based and can be integrated with other softwares in addition to tracking time, inventory and various reports.
  • Cons

  • Customer service is worthless. They will answer the phone, but can rarely assist with any issues.
  • Receiving parts is difficult. Ordering parts through the system is a nightmare, the email look like a phising scam, and you have to call to verify they received the email.
Read all user reviews
Pricing Range
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos