Acronis Cyber Backup vs IDrive

RATING:

4.5

(208)

Acronis Cyber Backup has 208 reviews and a rating of 4.46 / 5 stars vs IDrive which has 1017 reviews and a rating of 4.6 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (208)
4.6 (1017)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
March 1, 2024
April 18, 2024
Pros/Cons
  • Pros

  • We have been using this for awhile now and love it's use and that it's very user friendly. We backup and restore all of our images using Acronis and haven't been disappointed.
  • It is Reliable, cost effective and has many useful options to backup and restore mission critical data. Acronis Backup plans are very easy to configure.
  • Cons

  • I do find that the error messages are hard to decipher if/when a backup is unsuccessful.
  • Did have some issues with Ubuntu, but it was due to problem with Linux itself.
Read all user reviews
  • Pros

  • I like that iDrive is affordable and does not backup only certain types of files based on your tier of membership.
  • Drag and Drop facility is easy to use and helps to manage the files very easily. Features of IDrive backup is great, and the search function is helping in searching through a large set of files.
  • Cons

  • Fails from time to time, not sure why. Have to leave the computer on all the time and takes a long time to back up a small amount of files.
  • Tech support was no help in retrieving the files. Overall, the program feels constrictive, frustrating, and difficult compared to other cloud storage I've used.
Read all user reviews
Pricing Range
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos