My client wanted to code the Square transactions into different sales accounts and once set up Amaka does this automatically with little coding to be done in Xero.

The simplicity and automation. Once set up correctly there is only a couple steps to reconcile the transactions, the rest is automated. Each transaction is split into stock items and then coded to the correct chart of account without me having to do it manually.

The set up was a tad confusing but the support I received was very helpful.

We changed our login user credentials for access to Square which required us to reconnect a new integration. While a backend solution for this was not available (perhaps for the roadmap), [sensitive content hidden] opened our old integration and walked us through the previous settings on Zoom. This made it much easier for us to avoid data entry errors and allow a seamless transfer to xero.

That this required a support session rather than a backend migration that could have been supported via a ticket.

Always helpful, trying to sort out problem with great patience.

Support by email, always following up, easy booking for zoom meeting, and support by meeting.

Voice cut out and hard to communicate during meeting

Easy to set up the integration initially and everything worked well for some time. It stopped syncing due to an unmapped tax code and it would not let me access the mappings. After speaking to Hani, I was given clear instructions on how to reauthenticate my account and it allowed me to check the mappings. It has hopefully solved my issues and I now know what to do in future if it happens again.

Hani in Support was quick to respond to my email regarding an issue with Xero integration. She gave me clear instructions on how to reconnect Xero to Square and it solved my problem.

It's a little clunky and can be a bit slow

With support assisted set up, Amaka has made my life so much easier and ensures I have relevant data synced with client Xero account

Great service by customer support staff to assist with the complete configuration of the Xquare/Xero integration

Without support, it can be very easy for clients to map the accounts incorrectly