BambooHR

RATING:

4.6

(2773)

About BambooHR

Instead of using fragmented spreadsheets, limited or clunky software, and physical paper, BambooHR helps you centralize your data and automate the way you complete key HR tasks. As you hire, onboard, and pay your employees, every step of the process from hire to retire comes with automation that will help your team keep up with the demands of your changing market and workplace. Connect your HR data with any of our 125+ pre-built integrations to help you accomplish even more HR and other business outcomes with a fraction of the effort

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based on user reviews, which helps businesses find the right software.

BambooHR Pricing

Pricing is based on number of employees, with volume discounts as the employee count rises. There are two features packages to choose from: Essentials or Advantage.

Starting price: 

$250.00 per month

Free trial: 

Available

Free version: 

Not Available

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BambooHR Reviews

Overall Rating

4.6

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for BambooHR

1 - 5 of 2,708 Reviews

Kurt

Construction, 501 - 1,000 employees

Used unspecified

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2024

BambooHR Review: BambooHR The First & Last Solution For HR Needs.

User Profile

Sarah

Verified reviewer

Retail, 51-200 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed August 2022

Easy to Use HRIS

I love Bamboo! Very happy with it, and excited to see what the future holds.

PROS

The product is very easy to use. The customer support is incredible. The system is aesthetically pleasing. Bamboo listens to feedback and is always updating and releasing new features based on customer feedback.

CONS

Some features are not the most robust. Time tracking and reporting specifically. Bamboo does not have built-in scheduling. The employee notes feature could be more like applicant notes (replies, attachments, email notifications).

Reason for choosing BambooHR

Ease of use, better customer support, better features.

Eric

Machinery, 51-200 employees

Used daily for more than 2 years

Review Source: Capterra

OVERALL RATING:

4

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed March 2024

BambooHR Works

I have used other platforms in the past and Bamboo is easy to use, navigate and deploy to users.

PROS

Bamboo is easy to use and the interaction with employees, potential employees and applicants is makes my job and that of the team simple. The reports Bamboo generates are easy to create, access and modify.

CONS

I would like Bamboo to have and allow for text communication and not just email. Most employees reply and respond to their mobile devices.

Reasons for switching to BambooHR

To put HR and Payroll on the same place, platform for employees.

Edem

Food Production, 2-10 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

2

CUSTOMER SUPPORT

2

FUNCTIONALITY

3

Reviewed September 2023

The Recommended Go-to Platform for Businesses

Through this platform, I am able to know what is happening to my business. If I am making progress or experiencing shortfalls. Also, my business has seen some level of seriousness since this system was implemented. Overall, I will say it is a great platform

PROS

BambooHR has some great integrations. For example, the platform allows me to know when my co-workers are out of the office or even celebrating a birthday.By far, Bamboo is a great platform.

CONS

One time, i had some challenges and I needed customer support, but the response was a bit late. I don't really know if it's still like that. But I still got the help I needed.

Reason for choosing BambooHR

I found their BambooHR platform quite easy to navigate even before I started using it. Again, I watched a YouTube video for better understanding, before using it.

Aisha

Human Resources, 1 employee

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

5

FUNCTIONALITY

2

Reviewed September 2023

Good product

Like the product for starting companies, but as your processes and strategy become more detailed, I am not sure if Bamboohr can manage properly as a stand-alone platform. Like the HRIS, the rest of the features are not robust

PROS

Love the simplicity of the HRIS system to allow for tracking personnel

CONS

The payroll system and time management are not as robust as it needs to be. Unlike optional features such as performance or applicant tracking that are not critical to risk management, the payroll and time management must be up to par to ensure customers are compliant with state regulations, able to identify and correct discrepancies quickly, and able to customize reporting to identify labor cost trends. Unfortunately, the payroll and time tracking doesn't relate.1 Example: We cannot track if meals are being taken or the system does not alert us when someone does not take their required lunch breaks. Depending on state, there are penalties associated with this2 Example: If an employee is scheduled to be terminated on a specific day, they are automatically taken out of the system before ensuring they were paid their last check. States have many different regulations around when a former employee must be paid their final check. We would have to alter the person's last day and final pay date in order to process their last check, which can cause incorrect records if we forget to switch the dates back to correct separation date. If we schedule termination ahead of time, we have no way of tracking who is up for termination soon or no notice that the person was removed from payroll ensuring timely payment. 3 Example: Timetracking is more than just about having the ability to clock in and out with approval. There is very limited reporting that can be pulled to track labor cost