Cleo Integration Cloud Software

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Find out more:

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About Cleo Integration Cloud

Cleo Integration Cloud is a platform purpose-built to design, build, operate and optimize critical supply-chain integration processes. With greater choice, companies can blend self-service and Cleo Services for integration agility and control. Together with end-to-end visibility across EDI and API integrations, technical and business users can have the confidence to rapidly onboard trading partners, enable integration between applications, and streamline revenue-generating business processes. Pricing details for Cleo Integration Cloud are available on request and support is provided via phone, documentation and other online measures. ...
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Cleo Integration Cloud User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 93 reviews

User Profile

Andre

Verified reviewer

Company size: 51-200 employees

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2018

Cleo changed our B2B process

We are satisfied with the move to Cleo and waiting for new products in 2019.

Pros

What I like on Cleo is the quality of the products and how they are update. We use Clarify for mapping translation. The quality of our mapping, implementation time and cost moved more then 500%.

Cons

It is not intuitive and you may have to invest a lot of time in how to use the system but overall this is the only difficult that you may have.

Vignesh

Company size: 51-200 employees

Industry: Furniture

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
5

Functionality

out of 5

May 2021

Go for CLEO

CLEO is very good company, I can strongly recommend to my friend. Initial support I get from professional services team is good. Sales Team and Customer success Manager are really wonderful people to work with. I'm really happy with my overall experience.

Pros

I find this software is user friendly. Quicker to learn with all the help of study material. Since this is supported by Cloud software, we can login from anywhere ,

Cons

Due to maintenance issues, I get few transmission issues, having said that I get support from CLEO but only on the next day.

Reasons for choosing Cleo Integration Cloud

Cost incurred is comparatively less and initial set up were done by Professional services team , which is slightly advantage than the other

Reasons for switching to Cleo Integration Cloud

The product we were using was outdated, and not much user friendly.

Mark

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Value for money

out of 5
3

Customer support

out of 5
4

Functionality

out of 5

September 2017

Great software. Still a few bugs that need to be worked out

Pros

Features are what I like best as well as ease of use. The fact that clarify is being integrated in Harmony is great and will assist our company greatly

Cons

The software still has some bugs that we are waiting to be addressed. The ability to handle large amount files can cause issue. Once these issues are addressed the software will be great.

Patrick

Company size: 10,000+ employees

Industry: Logistics and Supply Chain

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
3

Ease-of-use

out of 5
3

Value for money

out of 5
3

Customer support

out of 5
5

Functionality

out of 5

October 2021

CIC for EDI

We are utilizing the Managed Services option and progress seems very slow.

Pros

I like the cockpit for EDI visibility for the functional team.

Cons

I do not like that the system seems slow and the wheel is constantly spinning as new pages are displayed.

Reasons for switching to Cleo Integration Cloud

Cleo CIC features looked good

Anonymous

Company size: 201-500 employees

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2018

Software works well and customer support is amazing and timely!

Pros

We use Lexicom and it is very stable and easy to use once you start using it. I can have multiple trading partners as well as setting up test partners. Documentation made it easy!

Cons

Not knowing much about EDI, I had to learn how to use the software, other than that I am unable to find anything to date that I don't like about the software!

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