ClicData Software

4.63 / 5 (104) FrontRunners®

Our advisors have recommended this product 13 times in the last 30 days

About ClicData


ClicData is a business intelligence (BI) dashboard solution designed for use primarily by small and midsized businesses. The tool enables end users to create reports and dashboards.

A drag-and-drop interface designed for ease of use allows users to connect to data located both on-premise and in the cloud. Users can analyze data pulled from a wide variety of sources, including Google Analytics, Facebook, Salesforce, Oracle, MySQL and Dropbox.

In addition to allowing users to create dashboards, ClicData also powers data processing tasks, including data history management, and automated merging and transformation of data. Businesses are thus able to manage their data and keep it centralized.

ClicData is also designed for collaboration: Users can send or share reports and dashboards to teams through its interface, or publish their dashboards and embed them in other Web applications' websites. Dashboards and reports can also be accessed via laptop, tablet or mobile phone.



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Supported Operating System(s):

Windows 7, Windows Vista, Windows XP, Mac OS, Web browser (OS agnostic), Windows 2000, Windows 8, Windows 10

104 Reviews of ClicData

Average User Ratings

Overall

4.63 / 5 stars

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Ratings Snapshot

5 stars

(67)

4 stars

(35)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 104 reviews

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March 2017

Jeremy from SureFire Search Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Highly Customisable Dashboards at Pocket-Friendly Prices

Let's face it: there's hundreds of dashboard solutions out there, all competing for your attention. Take a close look and it's always a trade-off between functionality, ease of use, customisation options and pricing. You'll find everything from zippy, push-button options that may or may not give you what you want to full-blown high-end tools which combine dashboard reporting with sophisticated data analysis capabilities. Quick and easy comes with limitations in the data sources you can use, and the degree to which you can manipulate data after import. There's usually a short-list of presentation choices, often a million miles from data visualisation best practice. At the high-end comes complexity, a steep learning curve, and watch out stratospheric pricing. Here's where ClicData excels: for an exceptionally modest price, you get connections to a long list of data sources that would satisfy all but the most unusual of requirements. You get ample options to segment, merge and manipulate data post import. You also get an ever-increasing number of customisable reporting widgets. Most importantly, in an area where most other solutions fail, you can set up your own customised templates and present your data in such a way that its easily interpreted. Yes, this is one online reporting suite capable of producing results that would even earn approval from Edward Tufte and Stephen Few. Is there a downside to ClicData? Only if you don't have the time to invest in setting things up properly at the start and learning how to get the most out of this clever program. That time will pay enormous dividend, while not requiring the programming and analytics skills that other platforms do. Of course, as with any platform, just how long your set up takes will depend on what you are trying to achieve, and how much time you want to spend in getting things perfect. But what's outstanding about ClicData is that you can produce perfect interactive dashboards, and at a price that will get quick approval from your accounting department.

Pros

Customisation options, flexibility, price.

Cons

Could also offer simple template-driven solutions for those with simple needs looking for a push-button solution.

April 2017

Arnault from EcoVadis

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

April 2017

Simple & Efficient BI Tool

When I started to use ClicData, I thought the tool was really complex, not finished & not as powerful as other solutions ... But after several month using it, I now feel that it's much more simpler & easy-to-use, and very efficient in terms of online sharing (Passworded HTML links). The Drag & Drop system allows to connect in an easy way different databases on different reports and give the possibility to hide a report to show another one by clicking on a dropdown list using a formula, which is according to me really powerful to switch the view of one graph (for instance switching between Month / Year split for time charts) using a button instead of creating a different DB. ClicData permits also to create a whole network of dashboards by connecting them to labels, button, charts, which so permit to switch from one to another with a simple click without any IT development. The customization part of reports is not as powerful as other tool, but compared to the ease to deliver the MVP dashboard, it's worth it. The Data Transform feature & T-SQL language is not easy to get used to at the beginning but is also quite nice to work on your data directly in the tool. From all ticket I already wrote, the support was nice, quick & efficient. The pricing is also totally flexible depending on your need, and very acceptable for such a tool, which is one of the main reason I'm using it today. I use this tool on a daily basis now, Thanks a lot for your work on this !

Pros

Easy & quick
Easy online sharing
High content for the price

Cons

Some UX missing features like not showing specific labels that overlap others
Quite difficult to find some relevant supportive documents / videos to train yourself on the web

March 2017

Kris from VMware

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2017

Fantastic Tool!

Combining Data Manipulation AND Dashboards in one solution is great! Data Manipulation: You need to learn SQL for many of the Data Transformations. I'm okay at VBA and had ZERO SQL experience coming into ClicData. I'm getting better at SQL but could only imagine what I could do if I knew SQL better. Data Refresh: Our data auto updates with with scheduled refreshes with cloud services (SFDC, Smartsheet) and through scheduled emails with attached data from our LMS (Data by Email). Dashboards: I had zero experience creating dashboards before ClicData. As with anything I've improved vastly over time. When I need a new dashboard, I just select an existing one that is close to what I want, hit `Duplicate' and change the data source(s). Super simple. I am able to amaze my coworkers on a regular basis thanks to ClicData. I cannot recommend it enough.

Pros

Combines Data Manipulation and Dashboards. Flexibility. Setup once and everything auto updates.

Cons

It's hard to call it a con, but not having a SQL person really slowed us down.

February 2019

Peter from Computer Software

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3.0

Value for money

4.0

Customer support

5.0

Functionality

4.0

February 2019

Good web reporting that's getting better all the time

We've been using Clicdata for 3 years and have seen the platform really evolve. There are many more widgets and connectors available today, enough so i've always been able to display data in the format/method i wanted to. Every interaction with their customer support has been positive.

Pros

The dashboards widgets you can use to create the dashboards are comprehensive and very customizable. All widgets look modern and perform well. Many, many data connectors available. Customer support is responsive and fast.

Cons

Documentation is lacking. Very few examples of functions that are used in widgets. This is somewhat alleviated by responsive customer service, ask them a question (chat is available) and they will help you do whatever you are trying to do. I would prefer comprehensive documentation for each widget and more examples of functions.

February 2017

Benjamin from Pegasystems

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Excellent tool to present and share metrics to wide audiences

We've used ClicData for over two years to share our KPIs among our internal teams. The user interface is easy to use for a wide range of skill sets to develop charts and dashboards. The platform does very well compiling data from many different data sources. We embed our ClicData dashboards within our intranet sites allowing us to share visibility into KPIs across our internal teams. One opportunity for ClicData is to allow plotting calculated values within a chart that's reactive to filters. Currently, we need to calculate static values in the data model which don't respond well to interactive filters. Customer support is quick and responsive. Overall, we get a ton of value for the cost.

Pros

easy to use, html links to share/embed dashboards, many choices to integrate data

Cons

wish we could plot calculated values in a chart that is reactive to interactive filters

March 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

March 2019

A solid BI tool

I use ClicData every day, whether it is creating new dashboards or just consulting the ones I've made before. It keeps me (and the rest of our leadership team) up to date on how each team (and sometimes each individual) is doing. The fact that it links with our CRM and our website and Facebook and pretty much everything other system we uses means that we have one central place to look for the high level information we need.

Pros

The diversity of widgets and tools mean that I can create really interesting and engaging dashboards. Oh and the ability the merge two data sets together.

Cons

I wish I could add my own pre-defined colour palette. I know I can select colours manually, but being able to define a colour palette that would do this automatically would be really useful.

March 2018

Anonymous

Verified Reviewer

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

March 2018

ClicData provided us with a simple way to present our team members with concise KPI data

It allowed us to take complex data sets from SQL and create a series of complex cross tabular queries and present them in simple to interpret KPI reports. It is reliable and simple to use once familiar with it and the data loader insures that the data for reports is as up to date as it needs to be.

Pros

Its easy to use and gives great flexibility. It allows up to create custom reports and present them in a easy to interpret manner that makes it easy for our supervisors and team members to identify areas for improvement in performance.

Cons

I am happy with the software and did not find any major cons. It would be helpful to have had a more detailed user manual that could be downloaded, but the support desk responsiveness more than makes up for this.

February 2019

Ashadul from East End Health Network

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2019

ClicData for Dummy's

As part of a large healthcare organisation with multiple locations and varied staff roles, ClicData has enabled us to develop an online dashboard which supports the needs of many staff from different working backgrounds. We have managed to get a lot of people engaged with ClicData's platform because of how it enables the developer to build something unique and very simple to use.

Pros

I found ClicData to be very simple to use for a beginner like myself, their support team are very helpful in explaining how to use some of their really nice features such as widgets and data views (transformations).
I did try a number of other platforms before I decided to stick to ClicData, I think that in itself says a lot about their platform.

Cons

Although they are constantly improving and releasing new features and their formatting features are far superior to other platforms, they do still have a way to go in improving this feature by removing some bugs i.e. widget alignment. On the whole ClicData's other vast range of features far outweigh's the cons.

February 2017

Michael from Essencient

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

4.0

February 2017

Good and Becoming Great

Our needs focus on pre-sales dashboards used to demonstrate the value of our products to prospective customers. We must therefore rapidly create dashboards on a case-by-case basis. We have found ClicData to be a very good tool in this context. Things I like: - Customer support and access to your expertise has been superb and your willingness to add/enhance/fix features has been remarkable - Overall functionality is very good and getting better - Value for money is, to my eye, better than any your competitors I have researched Areas for improvement (caveat: the rate at which you have responded to requests for features, as I noted above, has been exceptional): - Bi-directionality: calling out to a web service or other external resource is provided. However, there is no apparent facility for bringing the results of that request back into the environment. Adding this would greatly expand the potential of your offering - "OR" capability in widgets: this is a known need and, I believe, is on your to-do list. We await this eagerly Overall, I remain very impressed with ClicData and we have benefitted greatly from adopting your service. Thank you and the very best of luck going forward.

April 2019

dishant from Lionbridge

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

4.0

Functionality

5.0

April 2019

Most Effective and Efficient business solution

Now, I can make more detailed and fantastic business reports to analyse the data. I had switched from different business management or dashboard creating software, but find the ClicData to be the best. It is straightforward to use and helpful. The pricing of the software is also justified as compared to the features it offers. I would recommend this software to all the business to analyse their data.

Pros

ClicData is very helpful for any business owner whether small or big to create a fantastic business data reports and powerful dashboards. These dashboards are very helpful for the business to make crucial decisions and strategies for their growth. Its user interface is of great help and very easy to use. ClicData enables the user to import the data from several sources easily by just drag and drop it. It is straightforward to create dashboards to analyse the complete data about the business. It is a cross-platform software which means a user can access the panel from different operating systems. ClicData also enables the user to share the dashboards with the team members or other places on the internet. If any data is updated, instead of updating the data, it is automatically updated. Users can easily customise the dashboards instead of using the templates provided. They have provided tutorials also on how to use the software more efficiently.

Cons

It will take a while at the beginning for a new user to get familiar with the interface. I have faced some hang issues while using the device. I need more templates for specific projects like data comparison, etc.

April 2018

David from Roche Pharma

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support