Commercient SYNC
About Commercient SYNC
Awards and Recognition
Commercient SYNC Pricing
Starting at $7 per user(s) per month. Visit our site for more details.
Starting price:
$5.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Commercient SYNC
1 - 5 of 97 Reviews
Billy
Verified reviewer
Warehousing, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed September 2023
Commercient Gets the Job Done
This app does what it needs to do. We sync our data between sage 100 and Salesforce. We have been up and running for a couple years now with minimal issues. The staff is always very friendly and helpful and response time is good. I would recommend this company if you are looking to sync data between salesforce and ERP.
CONSThe initial set up and development took longer than originally planned, and I would prefer the sync to be in real time versus every hour.
Scott
Industrial Automation, 51-200 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed July 2019
Seemless integration of our P21 data to Zoho CRM
Easy to work with and very responsive.
PROSThe integration was fast. Validation of the data transfer was efficient.
CONSWill have some future work to do in order to join more tables so the data that is transferred is more valuable to the team.
Reasons for switching to Commercient SYNC
We switched our CRM from TDF to Zoho and needed to migrate the Business System data as well.
Vendor Response
Hi Scott, it was a pleasure to integrate your Epicor P21 and Zoho CRM. Feel free to contact us for any upgrades you may require in the future. Thank you for the positive review and your business.
Replied August 2019
Tim
Renewables & Environment, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
3
VALUE FOR MONEY
2
CUSTOMER SUPPORT
5
FUNCTIONALITY
3
Reviewed May 2023
Great support but a forced selling strategy and misunderstanding of our needs.
Support has been great and the customer panel is easy enough to use. But, it feels like a lot of the cost goes towards too many uneccessary sales and marketing features, rather than focusing on the product itself. This is just based on experience with other third party vendors.
PROSThe support team working on the integration have been very pleasant to work with and very patient with all questions. They've been very attentative.We've only completed Phase 2 so far and I'm sure it will be the same.
CONSThe sales team were too pushy in selling the product without paying much attention to what we actually asked for and now we've up paying for more than we initially expected. Every single little request seems to be an 'Add-on' which seems unfair, given that we paid for the 'Set-up' phase. Understandly Commercient is a business that needs to make money, but the product feels quite misold. And the integration almost loses it's value with such minimal syncs per day. I also really don't like that all of the Sage tables are uploaded onto Salesforce ie. Sage 100, Sage 200 etc. Creatoing a package for each Sage product would look much better as a customer. It just clogs up our Salesforce instance.
Reason for choosing Commercient SYNC
It looked like a good product with good support which would take care and advise on a a best practice inegration while aos tayloring to our individual needs.
Reasons for switching to Commercient SYNC
Because we've moved from Xero to Sage 50 UK
Greg
Consumer Goods, 11-50 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2023
Commercient saved our Sync
We attempted to integrate QuickBooks Enterprise with Salesforce with one of Commercient's competitors and it was a disaster. After months of work, we had to walk away because they could not get the job done.Commercient has a effective and efficient process. We had progress each time we met and when we ran into a snag, they had a solution within a reasonable period of time - usually is a day or two. We are currently running in Phase 1 for a few months mostly to get our Sales team comfortable with using Salesforce.Commecient saved us from walking away from a significant investment.
PROSThe integration with QuickBooks Enterprise is quirky. Commercient's plug and play sync with Salesforce ability allowed us to be up and reviewing data in a number of weeks. There were a couple of challenges, but after they understood what the problem was, where the data was located - they fixed the problem.
CONSLots of emails - both directly and through their helpdesk. It would help to only receive one email on an issue or a response
Reasons for switching to Commercient SYNC
The other company failed to successfully sync QuickBooks to Salesforce.
Nina
Information Technology and Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
5
Reviewed August 2023
Hubspot - Sage 50
Without Commercient Syncs the business would be at risk with transferring information from one system to another. This could be time delayed and opens us up to risks of errors. It is critical that they sync is accurate and reliable to ensure our data is transferred correctly. It saves us time and is efficient.
PROSCommercient Sync allows seamless transfer of data between our CRM and Accounting software. no need for manual communication, it reduces risk of errors, is accurate and time efficient and reliable.
CONSIf there is a failed or unsuccessful sync for any reason we have to wait until the next day to sync the item again.