Databox is a cloud-based business analytics platform for marketers, CEOs, analysts and decision makers that provides a single interface to view various key performance indicators (KPIs) and generate reports. It is suitable for small to large businesses and offers mobile apps for iOS and Android devices.

Users can connect with various sources of cloud-based data such as HubSpot, Google Analytics, Instagram, Stripe, Facebook Ads and Moz. Users can also import data from their own databases using Databox’s REST API and SDKs. The Databox mobile app provides real-time access to company performance in the form of daily scorecards, weekly summaries and alerts.

Databox Designer enables users to create custom dashboards using a drag-and-drop editor to display multiple data sources. Dashboard templates are also available. Users can configure a data wall of relevant KPIs and can control access by restricting IP addresses and setting permissions.

Online support documents are available.



137 Reviews of Databox

Overall rating

4.77 / 5 stars

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Showing 1 - 20 of 137 reviews

December 2018

Ashley from FairBloom Marketing

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

This was a game changer for my digital marketing business

Amazing. I love this tool.

Pros

Ok, so I was desperately looking for an affordable platform to centralize my reporting for my clients. Most things that I found were either too expensive or too limited. I tested many free reporting tools - not enough connections. I tested the "free trial" of the big guys - great, feature-rich, and waay out of my budget. Then I came across Databox and I have to tell you, it has been a complete game changer for me. The Free version allows you to connect 10 clients to 3 data sources for reporting but then I discovered that I could easily afford the next level upgrade version, which allowed me to enhance my reports with up to 10 data sources for 10 clients. The setup was extremely simple and once I created the dashboards and scorecards, I was able to click a button and create an easy to understand report for my clients. I highly recommend this product to anyone who is struggling to keep up with the reporting for their marketing clients.

Cons

Honestly, nothing. Maybe that I have to pay for it to use it, but that's business.

December 2018

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

Databox: Analytics Tool To Look Out For In 2019

Great analytical tool for your social media/online platforms. Anyone who isn't tech savvy should stay away.

Pros

- The ability to have all of the data/KPI's for your social media platforms on one dashboard.

- The freedom to arrange/edit your dashboard the way you see fit.

- Detailed analytics

Cons

- Not easy to use at all in the beginning.

- The lack of a few key integrations that aren't on the platform yet.

December 2018

Yaroslav from The American College of Greece

Company Size: 1,001-5,000 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

Great solution for statistics on your website, Langing or App

Pros

Databox offers various ways to get insight about your program or website.
You can track information from analytics, social networks etc.

Cons

Program is a bit complex to begin with but it all happens because there are really a lot of ways to use it.
App is great, scalable and I recommend it for businesses and freelancers.

December 2018

Kurt from Prodigious brand logistics (Publicis Groupe)

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Brings you the efficiency!

Databox provide free basic account that give you 3 datasources which is enough for small business to make good visualisations of the data. Bring ease to manage boards that created for projects.

Pros

- Provide good user experience
- Customisation options
- Clean UI

Cons

- Lack of documentation

Other than this all is still worked perfectly for me.

December 2018

Adam H. from Powtoon

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

December 2018

Good solution for in-depth social media analytics

Was looking to create an analytics dashboard for my social media management and databox seems like a good solution.

Pros

I just started using this software recently, and it helps to show in-depth analytics for my social media channels that are helpful to show to my manager

Cons

It's a bit overwhelming for someone who is new to analytics and data processing, and the free version is limiting.

December 2018

Sarath from SSDI

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

December 2018

“Beautiful web and Mobile app”

Pros

Data box is a simple and good, Awesome designed web and mobile apps, good responsive for customer support,Very Important data stored in one place, easy to use.

Cons

In my opinion data box software is best clean, easy to understanding and fastest

November 2018

Molly from Treehouse Internet Group

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Practical & Pleaseing Data Tool For the Small Business

Building reports for clients can be time consuming and full of confusing, intricate processes. Data Box has really allowed my company to scale reporting for our clients - building easy reports

Pros

The software is both intuitive and aesthetically pleasing. Easily view your data from Analytics, Google Ads, social media, etc. all in one spot.

the feature I find most valuable is the ability to set alerts for goals. This reminds me n my team of our progress and where we stand in regards to our goals. You can set these so clients can see them as well!

Overall it is simple to build visuals without code and drill down further into those visuals via the query builder or manipulating data rows/columns.

Cons

To really use the tool to its full potential you should use the paid version. The free version is very limiting in data and may limit data source connections.

November 2018

Yamini from Tech Mahindra

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

November 2018

Nice dashboard tool

Bigger organizations must go for full version.

Pros

Very easy to setup. Gives you an overview of your performance and goals to be achieved. Gives you all the access of the data on your smartphone. Use it to access metadata and deep data analysis.

Cons

There isn't much to dislike as I have only used the trial version and it is fulfilling all my needs.

November 2018

Michael from Point of View

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

November 2018

Supercool!

Pros

This web base Software Is amazing! For small users it is free and very powerful. To be able to have everything connected Under one dashboard makes everything so much easier & nicer.

Cons

No cons at all. it is Perfect & Superfast!

October 2018

Daniel from Amp My Content

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

What gets measured, gets managed right?

We have Databox set up to track a few things, but right now our main goal with our business is outreach and linkbuilding We just wrote this huge guide that took 9 weeks and a few thousands dollars to create Makes sense to promote it and build links right? The thing is- even when youre good at linkbuilding, it takes time You might do outreach to 100 sites and get 2-5 links Even then? It can take literally weeks to see the difference in your rankings- so it can be a little offputting right? So we make sure to track the habit instead We connect Databox with Ahrefs (SEO tool) and Mailshake (Email outreach tool) and have a custom dashboard If we can send 16 emails per day- we know we'll get a link each week (at least) But because we can't get immediate feedback on our rankings, we instead track the action So we track how many emails we send per day and have a dynamic goal connected (A bar that fills up) We also have a weekly end goal that does the same Below that we have a connection to ahrefs that tells us of new links to our site And in the centre we have our organic traffic data graph- this shows us upticks in traffic as our rankings slowly increase This alone has made is SO easy to continue to do outreach, even tho we don't see that immediate result

Pros

The ability to integrate with multiple platforms

How I can set up custom goals and dashboards, relevant to the data its showing so I can track progress

The daily emails to let me know if we're hitting those goals (Nothing like a bit of habit stacking right?)

The fact that you can get a whole HEAP of value from the free version alone

Cons

Honestly nothing

Its super clean, easy to use, fast and intuitive

October 2018

Jeremy from Magenta Tech

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

My search is over! Custom Data Visualization & Reporting

I was looking for a solution to display website data and analytics for my clients. As a design and development agency, I wanted something that looks great, is easy for clients to use, and that I can "set and forget". Databox is the answer! By far the best in the industry. The free version is great for many small clients, and the paid upgrades for more integrations and users is very fair for those that need it.

Pros

Vast number of integrations, ease of use creating boards, white labeling, multiple users, mobile app is fantastic, goals, notifications, snapshots, and it's beautiful!

Cons

Some of the pre-made templates are too specialized. I created a client account before they introduced Agency accounts, and can't switch it over easily.

August 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

August 2018

Great dashboard solution for data visualization

Pros

Love the ability to customize dashboards and integrate various pieces of data into one dashboard (we use it to integrate HubSpot and Google Analytics)

Cons

Getting the metrics and graphs show up just the way you want will take some practice.

August 2018

Gloria from MarketCrest

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

1 of 5

Functionality

3 of 5

August 2018

Good but missing a few features

Overall good! Just hope you don’t have a problem

Pros

I like how you can set reports to be emailed every week/month etc. it’s very easy to get the reports set up. Anyone could do it.

Cons

You can’t set your own specific dates for reports which is annoying, you can look back on previous reports that were emailed out since the link is always updating and if you have a problem or question, there is barely any contact information available.

August 2018

David from Idea Lab Digital

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2018

Cannot say enough positive things about this software!

Pros

As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

Cons

NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

July 2018

Caitlyn from DesignWorks Group

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Great tool for fast anayltics

Pros

I love to use this tool to send to clients who are engaged with their digital marketing. the numbers update in real time and keep everyone updates and accountable.

Cons

For some clients the analytics are confusing if they don't know the lingo of that platform. A quick explanation box helps though.

July 2018

Zane from Trendy Stream

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Customer support

5 of 5

Functionality

4 of 5

July 2018

Give it a shot

Pros

I provide weekly reports and I can share the actual presentation of the data for which I am responsible. You can exchange reports by reference, which allows the recipient to choose the date range corresponding to them, it is very convenient and I have never seen such an opportunity anywhere before. It is so easy to set up Powerful Dashboards in minutes because of multiple templates helping you to represent any activity in an easy and clear way.

Cons

Not so much that I do not like. In the beginning, it took me several hours to set up everything and find out how it works, because there are so many different options. I even now understand that the service has quite a lot of features that I do not use yet. I would like to see good documentation, which is so lacking.

July 2018

Douglass from Trendy Stream

Company Size: 51-200 employees

Review Source: GetApp


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

July 2018

Your business in your pocket

Pros

When you work in a business sphere on world market your prosperity and success directly depend on your ability to be agile in everyday situations. Skills of controlling, organizing and analyzing information become essential if you want to create efficient work in the company where you have a job. And I understood it clearly a few years ago. Happily, I have found the wonderful program Databox that opened for me a new level of information control in real time. By using this software you will be able to track everything in one place from any device. Having just one login, an ability to track Google AdWords, HubSpot, Salesforce, Google Analytics, and many others will be opened for you.Moreover, Databox helps you to focus on the metrics that matter. By setting goals and monitoring progress in real time your team will acquire an opportunity to spot issues as they happen and make the adjustment needed to stay on target.Additionally, with this program in your hands will concentrate a power that may help you to drill deeper for more advanced insight and all of this process will go without any single line of coding. Also, if you have some problems with software, Databox’ community of experts will help you reach your goals faster. Of course, I cannot leave without attention a diversity of templates that make your interaction with the program even more pleasant.

Cons

In my opinion, the software is great, works fast and smooth. But I feel an inability of dashboards connection quite inconvenient, especially if you have a few projects. Also, I cannot customize date ranges for reports. And the last wish is the lack of integration in this platform. Everything else is good.

June 2018

Noah from Hire Noah!

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

June 2018

Excellent KPI analytics tool with a solid free version.

Pros

I love how customizable the dashboards are. It is exceedingly flexible to produce the dashboards that I need for my client.

Cons

I'm pretty new to the program, so I don't have anything to complain about yet. I'm excited to continue exploring this app and use it for my clients.

June 2018

Lucas from AAC Live

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

June 2018

Blown away. Completely changed my household.

At-a-glance view of everything I need to know about my business and household.

Pros

I think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.

Cons

It should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.

May 2018

Joby from London Surf ltd

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Functionality

5 of 5

May 2018

Great for free

Pros

The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

Cons

There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.