Databox software


126 reviews(5.0/5)
126 reviews(5.0/5)

Databox is a cloud-based business analytics platform for marketers, CEOs, analysts and decision makers that provides a single interface to view various key performance indicators (KPIs) and generate reports. It is suitable for small to large businesses and offers mobile apps for iOS and Android devices.

Users can connect with various sources of cloud-based data such as HubSpot, Google Analytics, Instagram, Stripe, Facebook Ads and Moz. Users can also import data from their own databases using Databox’s REST API and SDKs. The Databox mobile app provides real-time access to company performance in the form of daily scorecards, weekly summaries and alerts.

Databox Designer enables users to create custom dashboards using a drag-and-drop editor to display multiple data sources. Dashboard templates are also available. Users can configure a data wall of relevant KPIs and can control access by restricting IP addresses and setting permissions.

Online support documents are available.

Supported Operating System(s):
Web browser (OS agnostic)

126 Reviews of Databox

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  • Verified Reviewer

    Number of employees: 51-200 employees

    August 2018

    Great dashboard solution for data visualization

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Love the ability to customize dashboards and integrate various pieces of data into one dashboard (we use it to integrate HubSpot and Google Analytics)

    Cons

    Getting the metrics and graphs show up just the way you want will take some practice.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Gloria from MarketCrest

    Number of employees: 2-10 employees

    August 2018

    Good but missing a few features

    Ease-of-use
    Functionality
    Quality
    Support

    Overall good! Just hope you don’t have a problem

    Pros

    I like how you can set reports to be emailed every week/month etc. it’s very easy to get the reports set up. Anyone could do it.

    Cons

    You can’t set your own specific dates for reports which is annoying, you can look back on previous reports that were emailed out since the link is always updating and if you have a problem or question, there is barely any contact information available.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • David from Idea Lab Digital

    August 2018

    Cannot say enough positive things about this software!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    As a small ad agency, we manage various different accounts on many different platforms. Google analytics, adwords, Facebook ads, etc. Databox lets us identify the key performance indicators that we need to see on a daily basis and makes tracking campaign progress EASY!

    Cons

    NOTHING! Please keep doing what you are doing, Databox! I can't imagine doing my job without this software, literally!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Caitlyn from DesignWorks Group

    Number of employees: 11-50 employees

    July 2018

    Great tool for fast anayltics

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I love to use this tool to send to clients who are engaged with their digital marketing. the numbers update in real time and keep everyone updates and accountable.

    Cons

    For some clients the analytics are confusing if they don't know the lingo of that platform. A quick explanation box helps though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Zane from Trendy Stream

    Number of employees: 51-200 employees

    July 2018

    Give it a shot

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    I provide weekly reports and I can share the actual presentation of the data for which I am responsible. You can exchange reports by reference, which allows the recipient to choose the date range corresponding to them, it is very convenient and I have never seen such an opportunity anywhere before. It is so easy to set up Powerful Dashboards in minutes because of multiple templates helping you to represent any activity in an easy and clear way.

    Cons

    Not so much that I do not like. In the beginning, it took me several hours to set up everything and find out how it works, because there are so many different options. I even now understand that the service has quite a lot of features that I do not use yet. I would like to see good documentation, which is so lacking.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Douglass from Trendy Stream

    Number of employees: 51-200 employees

    July 2018

    Your business in your pocket

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    When you work in a business sphere on world market your prosperity and success directly depend on your ability to be agile in everyday situations. Skills of controlling, organizing and analyzing information become essential if you want to create efficient work in the company where you have a job. And I understood it clearly a few years ago. Happily, I have found the wonderful program Databox that opened for me a new level of information control in real time. By using this software you will be able to track everything in one place from any device. Having just one login, an ability to track Google AdWords, HubSpot, Salesforce, Google Analytics, and many others will be opened for you.Moreover, Databox helps you to focus on the metrics that matter. By setting goals and monitoring progress in real time your team will acquire an opportunity to spot issues as they happen and make the adjustment needed to stay on target.Additionally, with this program in your hands will concentrate a power that may help you to drill deeper for more advanced insight and all of this process will go without any single line of coding. Also, if you have some problems with software, Databox’ community of experts will help you reach your goals faster. Of course, I cannot leave without attention a diversity of templates that make your interaction with the program even more pleasant.

    Cons

    In my opinion, the software is great, works fast and smooth. But I feel an inability of dashboards connection quite inconvenient, especially if you have a few projects. Also, I cannot customize date ranges for reports. And the last wish is the lack of integration in this platform. Everything else is good.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Noah from Hire Noah!

    June 2018

    Excellent KPI analytics tool with a solid free version.

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I love how customizable the dashboards are. It is exceedingly flexible to produce the dashboards that I need for my client.

    Cons

    I'm pretty new to the program, so I don't have anything to complain about yet. I'm excited to continue exploring this app and use it for my clients.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Lucas from AAC Live

    June 2018

    Blown away. Completely changed my household.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    At-a-glance view of everything I need to know about my business and household.

    Pros

    I think most people use software like this to track their business outcomes, but my wife and I? Nope. I mean yes, I have my mailchimp and social media results on there, but also bank balances, to-do lists from Google Sheets, all kinds of stuff across two cheap monitors that just sit in the corner of our house. You'd think that'd be anxiety inducing but it's the opposite - I wake up every day, know where my business is at, know where my finances are at, have the "honey-do's" all prepared, and even see the weather. I LOVE this program. Yeah it's a little more expensive than others but 100% worth it for the extra integrations. Recommend without hesitation.

    Cons

    It should be free for everyone everywhere, airdropped by satellite into rural villages with API manuals. ... no really though, it could be cheaper; there are iOS / Apple TV equivalents that are a quarter as expensive. If it weren't for the breadth of integrations I'd consider something else - but between those and all I can do aesthetically, it's a no-brainer.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Joby from London Surf ltd

    May 2018

    Great for free

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The basic account is free with data box and gives you 3 datasources which is enough to make some really nice visualisations of your data. We use it to send investors regular updates and give them a link they can access whenever they want to get an update on our progress. Once we created theses boards they just update automatically which make it some much easier to manage.
    They have a great range of connectctions with most of the services you can think off to run your business. Their visualisation tools make it pretty easy to set up nice views of your data, and if you are stuck they have some great templates that just plug and play with your data.

    Cons

    There have been a few bugs as we are in the UK we want money to be in £ and their default is $ there are some work arounds to make it work but it would be nice to have currency support built in and automatic.
    Sometimes the data shows a little funnily on the iPhone app, support are very good at fixing this issues though.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Rolland from Blind Blink Dating

    Number of employees: 11-50 employees

    May 2018

    Simply and effective solution with a wide variety of settings

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    DataBox is a great, simple, not requiring an unnecessary fuss, solution for businesses of any size. The visual component of this dashboard is perhaps its main feature, the interface design is simply magnificent and pleases the eye. You can move and rotate every panel the way you want it. It's very easy to use. Documentations and webinars are so useful, but at any time you can contact the support team. In general, the support system here works flawlessly. I think this is one of the best solutions for that price.

    Cons

    I have been using dashbox for quite a long time, and during use I have not noticed any major or critical problems, everything works as it should. The only thing I would like to see is a wider functionality in some aspects.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • David from RTL LLC

    March 2018

    Simple and easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Solid tool that gets all the basic stuff done for us in BI. Plus we have integrated feeds from multiple systems and it all works well

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Daniel from Mojo Media Labs

    Number of employees: 11-50 employees

    March 2018

    Easy Data Visualization, But Some Limitations

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    - Super easy to set up
    - Creates beautiful data visualization dashboards
    - Great for agencies; you can create dashboards for each of your clients
    - Integrates with a wide variety of data sources
    - Plenty of module and design templates to choose from in the library
    - Lot of exiting dashboards you can use and customize

    Cons

    - Difficult to customize metrics
    - Limited to certain number of client accounts on each plan
    - Custom queries not available on basic or free plans
    - Technical hiccups from time to time

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Zachary from Direct Development, Inc.

    Number of employees: 11-50 employees

    February 2018

    Databox: Close, but no cigar...or even cigarillo ...

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I work as the Director of Marketing Strategy at DD, which is an inbound marketing agency that services nonprofits and higher education institutions. We're a HubSpot certified partner agency and we were looking to Databox to help us make our client reports quicker, more interactive, and more robust. Databox's clean user-interface makes it really easy to notice trends...it also updates in almost real-time (if not real-time) which is helpful. The customizable dashboards are helpful as well...and there's no doubt that this tool is affordable to agencies like DD who need to report on a wide variety of metrics for 20+ accounts.

    Cons

    While there are definitely some pros to Databox, there are also some key features that they are missing. For example, you can't customize date ranges for reports. You have to choose from a weekly, monthly, quarterly, or yearly basis...but you can't choose "Feb. 3 2017 - Feb. 23 2018" for example. This makes reporting very challenging if, for example, you start an inbound engagement with a client during the middle of the year and want to report on 6 month efforts and 12 month efforts that don't align perfectly with the Jan - Dec calendar year. Additionally, while the user-interface is clean, it's almost TOO white...our clients have found it really difficult to discern between traffic sources and points in time.

    All of this is to say, I'm highly skeptical of reporting tools that don't let you customize the date and time of your reports...While Databox looks like 2018, it functions like 2010. We have cancelled our services as of now, but I have written emails and social posts to their product team and have encouraged them to "fix" the product and then come sell it to me again...

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shivakant from Micro Focus

    February 2018

    centralizing multiple platforms

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Amazing easy to use and setup dashboards

    Pros

    I like that I can customize the dashboard and seemingly add multiple data sources to a single dashboard view.

    Cons

    The cons of this application are it can be a bit challenging sometimes to get the data updated and connect all external data sources. But the tutorials and guides are very helpful to solve the most of the issues

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Gilles from Livestorm

    January 2018

    We have been using Databox to build beautiful company dashboards we can display on a computer or TV.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    A clear vision of our business, on every aspect: marketing, sales, tech, etc. Ready in a few clicks without over-engineering.

    Pros

    Probably the best product out there from a UX/UI perspective. Databox is extremely powerful yet very simple to use: connecting and customizing your data sources is super easy. Finally, we love having our beautiful dashboards on TV, computer or mobile.

    Cons

    Missing a Segment integration maybe to get all our app events? We rely on their Zapier integration to compensate. That was a good workaround. Otherwise, all good!

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Romy from NetPress GmbH, Inbound & Content Marketing Agentur

    Number of employees: 11-50 employees

    August 2017

    You can find nearly every data how your activities in marketing or sales are working.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    You can configurate all live reports as you like and need. Also you can get some templates of partners with which they worked successfully. You can find boards for Social Media accounts and ads, Google Analytics and Adwords, all about HubSpot and many more. If you don't have a tool which collects all of this, Databox is your choice.

    Cons

    You need a lot of time and some webinars to understand all the opportunities and how to configure it for yourself.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Marc from Revenue River Marketing

    July 2017

    Eye opening to the possibilities of centralizing multiple platforms' data sets

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    We've saved so much time centralizing and automating our multi-platform reporting, allowing us to spend more time analyzing results instead of pulling them.

    Pros

    They're continually building out new connectors and features based off customer feedback so things move quickly in the direction you're looking for.

    Cons

    It's still new and slightly buggy at times so it can be frustrating sometimes to build something out and not have it work 100% correctly. This is small stuff though since their support is amazing and the bugs are fixed quickly.

    Review Source: Capterra
  • Matthaw from FourScore

    Number of employees: 11-50 employees

    June 2017

    Want to see how multiple data sources work- have to review first before adding additional sources

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    save time and save money from not having to go to many different websites to capture analytical data.

    Pros

    I like that I can customize the dashboard and seemingly add multiple data sources to a single dashboard view.

    Review Source: Capterra
  • Steve from IT FOR CHILDREN

    Number of employees: 2-10 employees

    June 2017

    Very helpful tool to analyze and present KPIs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Possibility to literally link all external APIs to it, the appearance and the freedom to customize due to the flexibility of the program.

    Cons

    Can be a bit challenging sometimes to get the data updated and connect all external data sources. But the tutorials and guides are very helpful to solve the most of the issues

    Review Source: Capterra
  • Mitch from Mitch Fortner LLC

    June 2017

    Amazing easy to use and setup dashboards

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    This is software I thought you could only get for 100s or 1000s per month. A few clicks and you have live, relevant dashboards for your business. Pretty amazing.

    Cons

    The more businesses they are able to integrate with the better it will be, specifically google sheets. That would allow for more easy to setup dashboards.

    Review Source: Capterra
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