Direction Local

RATING:

5.0

(23)

About Direction Local

Looking for a faster, easier way to reach new customers in your area? Direction Local is an all-in-one local marketing and reputation management solution for businesses based in the U.S. By signing up, your business will be listed across dozens of online directories, putting you in front of more customers in your area. Setting up your profile is as easy as creating a social media profile. Features include: 1. Automated Citation Building to 75+ Directories 2. Voice Search Optimization 3. Local SEO Reports 4. Customer Reviews Management 5. Social Media Posting 6. Reviews Link Generator 7. Hands-on Customer Support and Guidance

Direction Local Pricing

Direction Local offers three pricing tiers based on your industry: Local Business: $60/month (or $600/yr - 2 months free!) Great for any local business. Complete local business listing directory management, enhanced data distribution and management for improved local SEO results. As well as review management, and social media posting. Local Doctor: $88/month (or $880/yr - 2 months free!) Great for Medical Practices and Associations. Enhanced data distribution for the medical industry, with direct integrations to Doctor.com, Healthgrades, Vitals, and more. Local Hospitality: $64/month (or $640/yr - 2 months free!) Great for Hotels & Resorts. Enhanced data distribution for the hospitality industry, with direct integrations to TripAdvisor, Holiday Check & Infobel.

Starting price: 

$999.00 per year

Free trial: 

Not Available

Free version: 

Not Available

Direction Local Results for Helen Olivia Flowers in Arlington, VA
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Direction Local Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Direction Local

1 - 5 of 23 Reviews

User Profile

Amber

Verified reviewer

Health, Wellness and Fitness, 11-50 employees

Used monthly for less than 12 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Great Online Visibity

They do their job and that’s what counts.

PROS

I love all the directories and how it increased my visibility online.

CONS

Hard to reach our rep, but if I would contact enough I got answers. Easy dashboard to understand.

Vendor Response

Hey Amber, Thank you so much for taking the time to write a review about our services. We're thrilled to hear that our directory listings have helped increase your online visibility, and that you find our dashboard user-friendly. We apologize for any difficulty you've experienced in reaching your dedicated customer support representative. We truly value your feedback and are working diligently to improve our communication channels to ensure that our clients receive timely and efficient support. Once again, we appreciate your kind words and constructive feedback. Our team is committed to continually improving our services to better serve you. If you have any further questions or concerns, please don't hesitate to reach out to us. Thank you for choosing us, and we look forward to continuing to help your business grow online.

Replied June 2023

Camille

Cosmetics, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2022

Direction Local has helped us rank #1 in Google's Map Pack!

The Direction team is very friendly and made the entire experience easy-going. They're always available to assist us, and even took the time to review our location profiles and offer suggestions before we synced with their network.

PROS

It's super easy to setup and activate. Once we put in our business info (which only took about 10 minutes) we were able to automatically sync with a bunch of quality directories. The real-time updates give us peace of mind that our online presence is accurate and optimized. And the reporting dashboard provides clear insight in how we're performing. Having both our analytics and reviews in one dashboard is saving us a bunch of time managing our local presence. And it's nice to hear that the Direction team is working to improve their reporting dashboard with even more local insights, like keyword and competitor analysis.

CONS

Nothing comes to mind. The system is easy to use — literally anyone can use it.

Reason for choosing Direction Local

The people at Direction are very nice, and it's clear they're here to assist us in any way they can. After speaking with a few members of their team, it was a no-brainer. All their team members work in-house and there's never an issue getting someone on the phone or a video call if we need assistance.

Vendor Response

Hi Camille, Thanks for sharing the positive feedback! We actually just published a Drew James case study on our site to show our users the fantastic results you all have produced using Direction Local. Who knows, maybe you'll break ground on a 4th location soon enough!

Replied April 2022

David

Health, Wellness and Fitness, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

My review

PROS

All of it, it has really helped us see how the SEO plays out

CONS

None of it really, so far so good. We love it.

Vendor Response

Hey David, Thanks for sharing your feedback! Glad to hear you're enjoying the product and learning more about how essential local SEO is for business growth. As always, my team and I are here if you need anything!

Replied October 2022

Steven

Marketing and Advertising, 2-10 employees

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2022

Finally, an honest company for directory listings

Excellent, it is honestly very good.

PROS

The software is rather easy to use, as easy as any I have used, and we have worked with several of them. The very best thing about the software is the people behind it. Whenever I have had an issue, whether it was my fault of a hiccup in the software, the have been there for us and nice as well. I greatly appreciate that.

CONS

There is not anything I can think of right now that I do not like. But if there was, they will address it and have take our requests to heart and added several features as a result of our suggestions.

Reason for choosing Direction Local

I chose Direction Local because of the people behind the product. And I still feel the same way and that we made the right decision.

Reasons for switching to Direction Local

Synup's software was very buggy, and their sales folks were basically not honest. Their support people were nice but were seemingly awash in issues and complaints, and we could not stand it any longer.

Vendor Response

Hey Steven, Thanks for sharing your feedback with us. We're all happy to hear that you're not only enjoying the software, but enjoying working with our team! As always, we'll be here to help you get the most out of Direction Local, so feel free to hit us up if you need anything.

Replied October 2022

Navid

Construction, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed March 2022

Local Listing Directory and Reputation Management Software That Works Well For Us.

My overall experience with Direction Local is great. I have no complaints. We used to use Yext, then BrightLocal, but after using Direction Local, I'm definitely going to stick with them. They're a really fun team to work with, very supportive, and always available. They're definitely going places.

PROS

What I like most about the software is that they continually add more and more features and directories. In the past year that I've used the software, they've added some big directories such as NextDoor, for example.

CONS

The only feature that I would love to see added is some way to track local rankings, kind of like how local falcon does it, which is the software I've been using to see if this software has increased our local presence - which, it has.

Reasons for switching to Direction Local

It's more automated in terms of listing directory creation - and they are very specific with the listing directories they choose. With Yext, they remove listings once you stop paying. And with Brightlocal, I spent too much time and money selecting useless directories that did nothing for my local rankings (monitored over 6 months with local falcon).

Vendor Response

Hey Navid, Thanks for sharing your experience with us! Glad to hear you're taking advantage of all the features and exploring all the software has to offer. If you ever need anything, feel free to reach out to our team and one of our experts will assist you. To your success, The Direction Team

Replied March 2022