The Dojo community forum, user groups and annual Domopalooza are all great resources that allow customers to network and share ideas.

My overall experience has been frustrating. Customer service always replies initially, but never again after that.

It has been great and my team and I really enjoy working with it.

Customer service reps are very pleasant and helpful. The UI and all info on dashboard is great - all info is in real-time too.

Domo has cut the distance between themselves and Tableau, but they still have not surpasses them.

While it is a great program for taking data from multiple sources and making useful charts, the cost can be extremely prohibitive.

The support case has been open for nearly a month and has  just been escalated to someone that appears to know how to read the code I have been sending them to trouble shoot THEIR integration.

I really like how you can graphically present high-level data and then give users the ability to drill down to get the underlying data based on multiple parameters.

Think about how much data you have before you go and buy it. Unless you have a lot of info coming in, it's a waste of money.

Accordingly, the agreed POC project completely failed yet their sales/legal team tried to threaten & demand for a 3 year licensing fee.

It was a horrible experience from the start with a group of young men that had no business consulting.

Readily available on the desktop, laptop and mobile with all of the great features intact.

Domo makes a tedious part of the job a breeze. I love the features and it makes working with customers quick and efficient.

Domo gives you an extract of the information, and if you need to add filters, you perfectly can click on the expand option and add it. The data is easy to understand and analyze.

Once you get your head around it, the interface is powerful and intuitive although the learning curve is steep.

My experience so far has been very good. It provides the drill-down capability that isn't readily available with other applications.

It's incredibly powerful and allows any one (regardless of coding or data science background) the ability to create dynamic reports and complex data automations.

Reports are beautiful and can be customized in endless ways. Data integrations are numerous and allow companies to bring in data from a wide variety of sources.

So I wouldn’t classify this as a con, but if there is one thing that frustrates me, that’s it.

Very inuitive and visually appealing. Helps develop KPIs for management that is super helpful for decision making.

Small organizations may have a difficult time justifying the cost.

The ETL is pretty simple to learn. Implementation consultant (that's NOT DOMO) is pretty responsive, if you get a good company.

Great, our Analytics Team lives in DOMO and the output they provide is wonderful.

Various chart types and easy integration with current business processes were definitely a plus in navigating the software and completing projects on time or sooner than expected with great results.

Just a very tough tool to use and is very limited if not technical.

I like being able to check status of monthly revenue without having to go through our CRM system. Domo automatically imports all relevant information and summarizes it in one sheet.

Good product with lots of promise let down by the worse customer support I've ever experienced.

Aggregate Reporting in Domo is Nice and Easy to Use.

It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.

It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.

By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.

It is impossible in this day and age to have just one analytics tool, but Heap is a very powerful complement to your  took box.

This is the product you can start using right away and you don't need to invest engineer's time to support it.

Heap gives you the unique opportunity to see the data and measure users' activity retroactively.

I love how easy it is to set up and use. I didn't expect it to be so intuitive and user friendly considering all that it does.

Super complex but powerful product analytics software.

Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.

It helps to get user details on the basis of journey that we have set, easy to use and user friendly.

It can be difficult to set up the event correctly depending on how the code was written.

Heap can be really tricky and hard to set and config it  at first. A/B testing set up take a lot of work, even if it is needed.

The amount of configurations and customizations in the dashboards and reports is limited.

It took a long time to determine if they were the right solution and to justify the cost, but once the contract was signed the benefits were almost immediate.

I really like the idea of having the chance of gathering metrics about the usage of your platform, tracking users interactions and more useful data, and providing complete metric graphics.

The tool is designed so you can make your own building blocks for your dashboards, making it a very powerful ally when it comes to understanding what your users are doing in the platform.

Great tool for user tracking and data recollection.

It need basic html tagging knowledge. Sometimes it's confusing for business users.

The feature set makes it very easy for use by a cross-section of disciplines within your organization.

When analyzing consumer data through segmentation or extraction, we improve precision using integrations.

US Dollar

Domo puts data to work for everyone so they can multiply their impact on the business. Our cloud-native data experience platform goes beyond traditional business intelligence and analytics, making data visible and actionable with user-friendly dashboards and apps. Underpinned by a secure data foundation that connects with existing cloud and legacy systems, Domo helps companies optimize critical business processes at scale and in record time to spark the bold curiosity that powers exponential business results. 

LongDescription

Real-Time Analytics

Forecasting

Integration into Third Party Applications

Multivariate Analysis

Visual Workflow Management

Application Management

Security Management

Access Controls/Permissions

Data Synchronization

Visual Discovery

Charting

Progress Tracking

General Ledger

OLAP

Publishing/Sharing

Ad hoc Reporting

SSL Security

Sentiment Analysis

Single Sign On

Strategic Planning

Project Management

Data Extraction

Projections

Relational Display

Public Dashboards

Scheduled/Automated Reports

No-Code

Integrations Management

Goal Management

Data Warehouse

Collaboration Tools

Association Discovery

Functions/Calculations

Data Import/Export

Application Development

Consolidation/Roll-Up

Audit Trail

Self Service Data Preparation

Private Dashboards

Information Governance

ETL - Extract Transfer Load

Statistical Analysis

Data Quality Control

Mobile Access

Profitability Analysis

Sales Reports

Dashboard Creation

Real Time Data

Marketing Reports

Performance Metrics

Statistical Simulation

Data Security

Scorecards

Data Cleansing

Data Connectors

Data Discovery

Trend/Problem Indicators

Data Integration

Benchmarking

Non-Relational Transformations

Role-Based Permissions

KPI Monitoring

Ad hoc Query

AI/Machine Learning

Workflow Management

Real-Time Updates

Key Performance Indicators

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Alerts/Notifications

Data Aggregation and Publishing

Reporting & Statistics

Predictive Analytics

Multi-User Collaboration

Regression Analysis

Data Visualization

Reminders

Multiple Data Sources

Interactive Reports

Mobile Reporting

Data Blending

Cash Management

Job Scheduling

Conversion Tracking

Dashboard

Match & Merge

Customer Journey Mapping

Metadata Management

Alerts/Escalation

Income & Balance Sheet

Customizable Branding

Data Transformation

Time Series Analysis

Compliance Tracking

"What If" Scenarios

Reporting/Analytics

Widgets

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Growth-friendly pricing. With us, you pay for the credits you think you'll need, and we'll help you make the most of them without going over—so you can scale with confidence.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

51-200

201-500

501-1000

1000+

Domo

In Person

Live Online

Webinars

Documentation

Videos

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.

Get complete data with a single snippet that automatically captures the entire digital experience of every user on your product or site — no engineering needed. You'll get the most complete dataset on the market, governed and organized for maximum usage.

Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.

Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do & instantly see what the fix is.

Real Time Analytics

Website Analytics

Activity Tracking

Customer Segmentation

Referral Tracking

Campaign Tracking

Multiple Site Management

Site Search Tracking

Event Tracking

Social Media Monitoring

Pageview Tracking

User Interaction Tracking

Multi-Channel Attribution

Keyword Tracking

Trend Analysis

Customizable Dashboard

Product Data Management

Third-Party Integrations

Campaign Management

Search/Filter

Engagement Tracking

Cohort Analysis

Funnel Analysis

Session Recording

Usage Tracking/Analytics

Data Source Connectors

Customizable Reports

14-day free trial, no credit card required.

Analysis - up to 10,000 sessions per month: free

Infrastructure - millions of sessions per month: custom pricing

Domo vs Heap

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons