Geckoboard software


Geckoboard is a cloud-based dashboard tool that displays key business metrics in real time. Users can configure their dashboards based on team and company needs. Geckoboard is suitable for businesses of all sizes and also offers an iOS app.

Users can access a drag-and-drop interface to configure a dashboard with colors, logos and visualizations that suits their company or team. The dashboard loops feature helps users to cycle through multiple dashboards and choose the metrics they need. Geckoboard also offers secure sharing links that allow users to share the metrics within and outside the office.

Data can be imported from applications such as Bitly, Airbrake, Google Analytics, Salesforce, Delighted, Trello, SendGrid, Facebook Ads, Zendesk and more. Users can also upload data from Excel spreadsheets and Google sheets. Custom data integrations are also possible.

Monthly and annual pricing plans are available. Support is offered through an online help desk and knowledgebase.  

Supported Operating System(s):
Web browser (OS agnostic)

26 Reviews of Geckoboard

Showing 1 - 20 of 26

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  • Lawrence from Catch.com.au

    Number of employees: 501-1,000 employees

    May 2018

    Great support experience

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Support team are amazing and support people who are not 100% IT savvy. Widgets have everything required to show your company or department exactly where the team is at.

    Cons

    More personalisation. But that's a minor con. It's the data that is more important and Geckoboard supports that.

    This review was submitted organically. No incentive was offered
    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 51-200 employees

    May 2018

    AWESOME DASHBOARD!!!

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money
    Pros

    The easy of use...I literally created a fully capable dashboard showing all of our contact center data in less than 30 min. This tool is amazing. It impressed my boss, who is very hard to impress.

    Cons

    I loved that Geckoboard has a ton of apps to integrate with, but I would like to see a bit more. Also, when using the 'custom widget' feature, I did see some "loading failed" errors, which is odd since its pulling data from the app its linked to. But all in all, I love this product!

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Grant from Bric — Project Planning and Time Tracking

    Number of employees: 2-10 employees

    May 2018

    Great for Managing with KPIs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Geckoboard makes it really easy to publish your team's KPI's, and make them visible to the entire team or company. It connects to the tools we use everyday, and requires very little setup.

    Cons

    It is a great solution for quick deployment. However, you don't have as much control over the metrics and how they are displayed. You can write custom integrations if needed, however if you require a lot of customization it might be better to build something in-house.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: GetApp
  • Verified Reviewer

    March 2018

    Ideal dashboard for the office

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    We run two ASUS Chromebits with Geckboard in our office. It's a critical component for us to keep track of our Business intelligence as well as Server Performance.

    Coolest part is probably the custom data that can be fed in combined with the prebuilt widgets.

    Cons

    The pricing is steep. And it is missing some widget components (connections) with AWS but that's just about it.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Alan from Money.co.uk

    Number of employees: 51-200 employees

    March 2018

    Brilliantly simple but powerful dashboard tool

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Visibility of KPIs and tracking of performance issues and site availability

    Pros

    Very reasonably priced, great feature set and multiple integrations that make setup very easy. Lots of great styles and graphs to get going with.

    Cons

    I wish I had more customisation of the graphs and more finite control of the components, but that is it.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    March 2018

    Extremely easy to use one-stop shop analytics dashboard

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Showing the higher ups key statistics and company performance metrics in a very attractive, intuitive visual format.

    Pros

    How easy it was to take raw data from our company, and manipulate it via the Geckobard software to display in a pretty, easy to read, impactful format .

    Cons

    Didn't provide a ton of recommendations for uses for the dashboard (common uses, examples, ideas, etc.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Shaun from Cultrix

    Number of employees: 11-50 employees

    March 2018

    Love it, can't imagine life without it now.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Very flexible, provides visible realtime KPIs and MI that motivates the team. Geckoboard has helped us improve service delivery tenfold through simply being able to see exactly how we are doing.

    Cons

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Pablo from Engie Factory

    Specialty: Consulting

    Number of employees: 51-200 employees

    February 2018

    Great and simple app, lacks some customization options

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Setting up Geckoboard is super easy, within a few minutes i had all the KPI's I needed and it connects seamlessly to my data sources.

    Cons

    Some of the charts and tables lack customization, the font size can't be changed and some of the charts are just too simple to be of any use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Esa from Vizor.io

    Number of employees: 11-50 employees

    January 2018

    Chat-based customer support second to none - friendly and inviting app

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Stellar customer support, easy to use user interface, a lot of support for 3rd party analytics apps. App that keeps getting more features - app is alive development-wise and trustworthy.

    Pros

    I believe the best aspect of the app is the in-browser chat support. I've received so much support and suggestions and advice from them that I've never experienced such prompt and helpful customer support before with any app. I've been asked to check out new features in a demo, too, which was wonderful - after a few months, the features in the demo were added to the app itself.

    I feel like there is a good reason to reach out to the customer support team and ask for features, as they seem open to them - this is not a company run by shark-like salesmen/saleswomen, but a developer-led company - where things that are difficult to do are eventually made easier to accomplish, and so on.

    I've received such stellar customer support from people and all others that I'm really quite awed. You're doing very, very well.

    I know Geckoboard will keep on becoming a better app, little by little, and that is a good feeling to have.

    Cons

    There are limitations to Geckoboard - I might not always be able to find a solution that suits me the best way - there are always some ways to improve the workflow - but the way the customer support listens to use and implements features or provides help pretty much negates any cons I might have with it.
    One thing maybe is that I'm not able to "park" a dashboard so that it's settings are kept safe even though I have downgraded from two dashboards to one dashboard.

    And another is that there is no way to select multiple objects and copy them to another dashboard quickly.

    But my experience overall has been that if I ask for something, and it's not there, it might get implemented in the future.

    Another thing is that I was getting errors from MixPanel, but was not able to see what the error was - this is another thing that can be improved from Geckoboard aspect, it's not a con it's just a missing feature that could be implemented in the future.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Paul from i2O

    Number of employees: 51-200 employees

    December 2017

    An excellent hosted dashboard tool for real-time display in clear easy to view graphics

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Good pre-configured integration with Zendesk, Google Sheets, Trello and many more. Simple set-up, reliable and focussed on conveying information in a clear way.

    Cons

    Customisation of colors etc is a "premium" feature and should be included for more basic low-cost users, not only Enterprise-wide use. Also, there is limited scope for scaling numbers etc, which can be frustrating.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Ben from Selco

    October 2017

    easy quick visuals

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    enables the wider business to see web metrics as an easy to use dashboard. Enables data with maps to give overall impression of business spread. Auto update for live stats.
    Configuration is easy.
    Can share key stats with colleagues and clients alike.
    The Info is Live which is a real bonus.
    Custom widgets are really useful.

    Cons

    Could integrtrae a little more with other tools but still allows csv or txt imports, not yet found an API to do it seamlessly and as "live" as everything else.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Michael from SalesFUSION

    Number of employees: 51-200 employees

    October 2017

    Geckoboard is the best dashboard tool, let alone cloud base software , I've ever used!

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    No training needed. No reading manuals needed. The ease of use and intuitiveness of this platform is untouched by most software's out there. The out of box integrations with Zendesk, Salesforce is incredibly valuable for us and is the exact data we were looking for. The customer support is extremely helpful and friendly. They are constantly adding more addons and upgrading their current ones.

    Overall, you can setup very clean and professional dashboards with Geckoboard in a matter of minutes.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Bill from GrowthRocks

    December 2016

    Best Dashboard tool

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Value for Money

    I setup Geckoboard for all of our clients. It enables us to have the client always up to date on what's going on with their inbound/outbound campaigns.

    Review Source: Capterra
  • Spencer from Gengo

    October 2016

    Data-driven dashboards with ease

    Ease-of-use
    Functionality
    Quality
    Support
    N/A

    Our team relies on data every day to help us make decisions about our business. With Geckoboard we're able to turn that data into beautiful dashboards so that the entire company can have visibility into which areas of the company need the most focus.

    Review Source: Capterra
  • June 2016

    Very useful

    Ease-of-use
    Quality
    Support
    Value for Money

    Good tool to check the stats from different services like GA and Pingdom. Must have for huge IT companies and sites with 1,000,000+ traffic. You can check everything you want almost in real time. 404 errors, sign ups, leads and sales.

    Pros

    Customizable options
    Good design
    Option to share dashboard

    Cons

    Sometime you need Zapier to get stats
    Huge price at this moment
    No auto setup for beginners

    Review Source: GetApp
  • David G. from Grow The Dream

    Number of employees: 2-10 employees

    February 2016

    Excellent Marketing Dashboard for Small Business

    Ease-of-use
    Quality
    Support
    Value for Money

    Tracking marketing KPIs from multiple data sources and displaying them in a visually appealing, simple format is not an easy (or inexpensive) thing to do. Geckoboard makes this possible at a much more affordable price than its competitors, and provides a user experience that is nothing short of fantastic. We pull in a variety of data from sources like Google Analytics, MailChimp, social channels, and ecommerce platforms to easily track our progress on the metrics that matter most to our business.

    Pros

    Lots of integrations from the services that matter most to us, fantastic drag and drop UI, easy onboarding experience, relatively low cost, nice "at-a-glance" reporting for KPIs, enthusiastic and friendly support staff

    Cons

    Doesn't directly integrate to Amazon Seller Central (for 3rd party sellers who sell on Amazon), may take some time to set up (especially for less technical users), but this is true for any dashboard with multiple integrations (and Geckoboard makes this as easy as possible).

    Review Source: GetApp
  • Michal from HotelQuickly Ltd

    Number of employees: 51-200 employees

    November 2015

    Geckoboard rocks

    Ease-of-use
    Quality
    Support
    Value for Money

    Here at HotelQuickly we use Geckoboard for more than a year and are very happy with the service we get. Never had any issues. We have different dashboards setup for each team, works very well.

    Pros

    - Ease of use
    - Fast

    Cons

    The Drag&Drop of the dashboard items could be easier (multiple boxes)

    Review Source: GetApp
  • November 2015

    Fantastic Selection of Integrations But Not Responsive and Lacks Customization

    Ease-of-use
    Quality
    Support
    Value for Money

    We've got all of our clients set up on our board so that we can monitor how well they're performing each month. It's a great dashboard that we have on display in our office and have set as a desktop for our executives.

    Pros

    Incredible selection of integrations.

    Cons

    Lacks responsiveness. It's a fixed layout for width and height so difficult to resize for different viewports.
    Lacks any color scheme customization. We'd love to build our own color palette but there's no option.

    Review Source: GetApp
  • Mark from KP Logix

    Number of employees: 11-50 employees

    November 2015

    Great dashboard tool!

    Ease-of-use
    Quality
    Support
    Value for Money

    We have been using Geckoboard to track the key metrics for our platform since early this year. We tried out a few different platforms before we settled on Geckoboard. We plan to continue using Geckoboard for a long time. Not to mention the improvement the dashboard has brought to our operations by focusing us on our key numbers in real time and having them available on the office wall and wherever our team is located around the world.

    Pros

    Gecko was extremely easy to get set up on and start seeing real data immediately. The interface looks great and the cost is reasonable. It's accessible from anywhere and easy to share results.

    Cons

    Most of the integrations are very easy to set up but you do need some developer time to pull internal data, which shouldn't really come as a surprise.

    Review Source: GetApp
  • Verified Reviewer

    Number of employees: 11-50 employees

    November 2015

    Geckoboard is great, except for the randomly disconnecting service accounts

    Ease-of-use
    Quality
    Support
    N/A
    Value for Money

    Geckoboard has been a great tool for us as we use it to track all sorts of internal metrics. We have several boards on a shared loop displayed in our main office space for maximum visibility to the team.

    Pros

    A++ customer support. I have encountered several issues/had obscure questions and the support team went above and beyond to solve any problems.

    Cons

    Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know. Only when I happen to look over and see that the particular board is not updating, then I know to go in and reconnect the accounts. Also had to reach out to Support the first time to find out why the account disconnected in the first place.

    Review Source: GetApp
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