Geckoboard Software

Geckoboard Software

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About Geckoboard

Geckoboard is a hassle-free tool for building and sharing real-time business dashboards. Designed to help team leads surface live data for their team and across their organization, Geckoboard integrates directly with over 80 different tools and services to help you pull in your data and get a professional-looking dashboard in front of others in a matter of minutes. No coding or training required. Build dashboards directly in your browser with a straightforward, drag-and-drop interface, and bring important numbers, metrics and KPIs out of lifeless reports and spreadsheets. Geckoboard makes your key data more engaging for everyone, with visualizations that anyone can understand at a glance, and that update automatically to always stay up-to-date. Highlight noteworthy c...

Geckoboard Pricing

Free 14-day trial includes all features. ••• Essential plan: from $39.00/month - 1 dashboard, 3 users, send to 1 TV, core data sources. ••• Pro plan: from $79.00/month - 1 dashboard, 10 users, send to 3 TVs. Also includes pro data sources, send dashboards via email or Slack, custom logos and priority support. ••• Scale plan: from $559.00/month - 30 dashboards, 25 users, send to 10 TVs. Also includes Single Sign On (SSO), advanced dashboard theming, pay by bank transfer or PO and an assigned support rep. ••• Free plan: 1 dashboard, 1 user, Spreadsheet data source only.

Starting price: 

$39.00 per month

Free trial: 

Available

Free version: 

Available

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Create live KPI dashboards in minutes. No coding or training required.

Geckoboard User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 70 reviews

User Profile

Matt

Verified reviewer

Company size: 11-50 employees

Industry: Retail

Time used: More than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Amazing visualization tool for KPIs

I have used Geckoboard for several years now and within different companies. I have always found it incredibly useful and beneficial within each company I have implemented it.

Pros

I love how easy and quick it was to integrate with our existing platforms and CRM The support is second to none. I have always found it pleasent and informative when reaching out to the team.

Cons

I think some additional customization options that allow further digging into specific data but it's not hard to work around it and the dashboards allow plenty of room.

Response from Geckoboard

Thanks for this Matt, really appreciate your review. We've shared your feedback about customization and being able to dig into specific data so it's on our Product team's radar!

Replied June 2022

Nikolay

Company size: 1,001-5,000 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

The fun dashboard!

Very easy to use, you can add information from so many sources, and the support is extremely fast, always kind, and amazing.

Pros

Geckoboard is very easy to use, with an overwhelming number of sources to choose from. We use it daily in our team, not only for work-related purposes but also for fun, sharing pictures and gifs. We have a tradition of "decorating" the dashboard with a tree and lights during Christmas. The majority of our widgets are Zendesk related - from solved tickets per person to a total number of solved tickets, etc. We also manage our holidays, check the latest company Tweets and news.

Cons

To be completely transparent - we're not really into the new, updated design. It's clean and modern but we prefer to stick with the old version for now.

Reasons for switching to Geckoboard

Ducksboard was no more.

Response from Geckoboard

Hi Nikolay, Thanks so much for your review. We LOVE that you decorate your dashboard for the holidays - how fun! We understand that the new layout isn't for everyone. If there's anything we can do to improve it, please let us know: support@geckoboard.com Thanks again :)

Replied June 2022

Anonymous

Company size: 2-10 employees

Time used: More than 2 years

Review Source: GetApp

This review was submitted organically. No incentive was offered
1

Ease-of-use

out of 5
1

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

May 2022

It was good few years ago but now its fading away with higher monthly charges

I used them for few years and it was serving the purpose for me, showing analytics on big screen TV in our ecommerce command center. Out of nowhere, my billing department got an email on May 12th saying , we will change your monthly fee from $59 to minimum of $149 and I was given the option to cancel the subscription completely . I was a legacy customer and I was paying $59 per month for 35 dashboards. now 10 dashboard is going to be $149 and 30+ dashboard will be somewhere between $300 to $500 probably. I am not against price increases and I think healthy businesses should do this overtime to makeup for the inflation and increased cost. But I certainly dont appreciate it when you raise prices suddenly with a short notice, specially for customers who have been on your platform for many years. I signed up back in 2018 when your dashboards only had 2 colors . I feel like I need to get out of this platform now, as I dont think their platform is worth few hundreds a month. I wish they had increased their prices over time so we didnt have to migrate our command center elsewhere within few weeks.

Pros

I can show my operational data to my team members and users in almost real time. It was great to show the unshipped orders, orders with problems and so on. customization was not that hard on basic data reporting.

Cons

Sudden price increases which just happened for us. Data connectors are limited , they add new ones but not useful for us. they got rid of the iphone app too which was a big disappointment. refreshing takes a long time specially if you use salesforce reports/data. Text on tiles is very small, not the best solution if you want to show the numbers on large TVs. You can make the text Bold but that's pretty much it. We used our dashboard TV within 15ft away from our desk, so it was OK when we were sitting right Infront of TVs.

Response from Geckoboard

Hi there, We're sorry to hear your disappointment with the recent price increase. We are always open to discussing your options and reviewing pricing to help meet your needs so please contact our Support team on support@geckoboard.com. As for your other feedback, this has been shared with the Product team for consideration. We're always looking to improve what we do so feedback like this is really valuable. Thanks, The Geckoboard Team

Replied June 2022

Dan

Verified reviewer

Company size: 201-500 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Easy and Simple for our SME

Ye always been a solid bit of kit for us. Would recommend to anyone trying to build consitency and project business performance.

Pros

It's really easy for us to project those key metrics that run our business. We are by no means tech guys and it's the spearhead data that helps managers continually improve

Cons

On the roadmap but duplicating dashboards would have been helpful early days. Some of the widget creation is a bit repetitive especially of data moves in an excel spreadsheet. Minor moan! For us as well we could do with a data connection to Zoho.

Response from Geckoboard

Hi Dan, Thanks so much for your review - really appreciated. Absolutely get the need for duplicating dashboards, it's very much on our radar. We've shared your other comments around widget creation from a spreadsheet and the need for Zoho with our product team for consideration. Thanks again :)

Replied June 2022

Fernanda

Company size: 51-200 employees

Industry: Financial Services

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

June 2022

Peace of mind for Customer Support leads!

Pros

As a Customer Support lead, Geckoboard has helped me keep an eye on our metrics and quickly recognize when things are going well or not great. Their integration with Slack is life-changing! It helps us make sure were are on track with our OKRs. Our Geckoboard dashboards are a huge part of our daily life. I can't recommend it enough!! Also, their support team is STELLAR! ⭐️

Cons

I feel like there are some small quality of live features that are missing, but nothing that's a deal breaker.

Response from Geckoboard

Thanks so much for this review Fernanda. We're so glad you find the Slack integration so helpful, it's been a game changer lots of customers. Feel free to get in touch about the more specific live features you'd like to see and we'd be happy to share these with our Product team for review. Thanks again!

Replied June 2022

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