# Germain UX Software Reviews, Demo & Pricing - 2026 > Review of Germain UX Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/bi/germain-apm-profile --- [Home](https://www.softwareadvice.com/) / [Web Analytics Software](https://www.softwareadvice.com/web-analytics/) / Germain UX Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/bi/germain-apm-profile/reviews/)[Alternatives](https://www.softwareadvice.com/bi/germain-apm-profile/alternatives/) # Germain UX 2026: Benefits, Features & Pricing Wondering if Germain UX is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Germain UX 4.8 [(129)](https://www.softwareadvice.com/bi/germain-apm-profile/reviews/) Pricing Starting at $460.00 one time ### About Germain UX Custom Platform to increase Adoption, Conversion and Retention, at a fraction of the cost. Germain UX helps Monitor, Analyze, Improve and be Alerted on issues that affect User Experience, 24x7, real-time. Strong features (all customizable): Real User Session Video Recording/Replay, User Behavior Insights, Process Monitoring/Insights and Technology Monitoring/Insights, Proactive Issue Detection (via synthetic and prediction), Automatic Issue Resolution (via automation) and Alerting. Wondering if Germain UX is right for your organization? Our Web Analytics Software selection experts can help you in 15 minutes or less. ## Germain UX User Interface ## Popular Germain UX Alternatives Main Product Germain UX 4.8 [(129)](https://www.softwareadvice.com/bi/germain-apm-profile/reviews/) Ratings Breakdown - 4.62Ease of use - 4.77Value for money - 4.81Customer support - 4.83Functionality Pricing Starting at $460.00 one time Get Price Alternative Product [Datadog](https://www.softwareadvice.com/bi/datadog-profile/) 4.6 [(360)](https://www.softwareadvice.com/bi/datadog-profile/reviews/) Ratings Breakdown - 4.28Ease of use - 4.13Value for money - 4.28Customer support - 4.52Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Dynatrace](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/) 4.6 [(83)](https://www.softwareadvice.com/network-monitoring/dynatrace-profile/reviews/) Ratings Breakdown - 4.33Ease of use - 4.28Value for money - 4.18Customer support - 4.46Functionality Pricing Available upon request Get Price Alternative Product [Google Cloud](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/) 4.7 [(2289)](https://www.softwareadvice.com/compliance/google-cloud-platform-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.42Value for money - 4.31Customer support - 4.60Functionality Pricing Available upon request Get Price Alternative Product [Splunk Enterprise](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/) 4.6 [(262)](https://www.softwareadvice.com/aiops-platforms/splunk-enterprise-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.26Value for money - 4.25Customer support - 4.52Functionality Pricing Available upon request Get Price Alternative Product [New Relic](https://www.softwareadvice.com/devops/new-relic-one-profile/) 4.5 [(195)](https://www.softwareadvice.com/devops/new-relic-one-profile/reviews/) Ratings Breakdown - 4.21Ease of use - 3.95Value for money - 4.20Customer support - 4.54Functionality Pricing Available upon request Get Price ## Germain UX Pricing and Plans Starting price: $460.00 one time Free Trial Free Version Starter $460.00 usage based, one time Plan includes: - Automation - Business Process Monitoring - Code Profiling for Almost Every Language - Plugins for All Major Platforms - Predictive Analytics - Real UX Monitoring - Technology Monitoring - Website Monitoring Silver Pricing available upon request Plan includes: - Automation - Business Process Monitoring - Code Profiling for Almost Every Language - Plugins for All Major Platforms - Predictive Analytics - Real UX Monitoring - Technology Monitoring - Website Monitoring Unlimited $11,995.00 flat rate, per month Plan includes: - Automation - Business Process Monitoring - Code Profiling for Almost Every Language - Plugins for All Major Platforms - Predictive Analytics - Real UX Monitoring - Technology Monitoring - Website Monitoring Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Germain UX Features - Popular features found in Web Analytics Campaign Management Goal Setting/Tracking Heatmaps Keyword Tracking Pageview Tracking Referral Tracking Site Search Tracking Time on Site Tracking User Interaction Tracking Web Traffic Reporting - More features of Germain UX Access Controls/Permissions Activity Dashboard Activity Tracking Ad hoc Query Ad hoc Reporting Alerts/Escalation Alerts/Notifications Anomaly Detection API Application-Level Analysis Application Management Audit Management Audit Trail Automated Discovery Availability Testing Bandwidth Monitoring Baseline Manager Behavior Tracking Benchmarking Bottleneck Identification Campaign Analytics Capacity Management Capacity Planning Charting Chat/Messaging Collaboration Tools Compliance Management Configurable Alerts Configuration Management Container Monitoring Conversion Rate Optimization Conversion Tracking Customer Journey Mapping Customer Segmentation Customizable Branding Customizable Dashboard Customizable Reports Customizable Templates Dashboard Dashboard Creation Database Monitoring Data Connectors Data Extraction Data Import/Export Data Mapping Data Storage Management Data Synchronization Data Transformation Data Visualization Dependency Tracking Diagnostic Tools Drag & Drop Email Alerts Engagement Tracking Event Logs Financial Reporting Forecasting For Websites FTP Monitoring Funnel Analysis Historical Trend Analysis Incident Management IP Address Monitoring Issue Management Issue Tracking Key Performance Indicators Mail Server Monitoring Maintenance Scheduling Marketing Reports Metadata Management Mobile Access Mobile Alerts Monitoring Multi-Location Monitoring Multiple Data Sources Multiple Site Management Multiple User Accounts Multitenancy Network Analysis Network Resource Management OLAP Performance Management Performance Metrics Performance Monitoring Predictive Analytics Prioritization Profitability Analysis Publishing/Sharing Query Analysis Real-Time Analytics Real-Time Data Real-Time Monitoring Real-Time Notifications Real-Time Reporting Real-Time Updates Remote Monitoring & Management Reporting/Analytics Reporting & Statistics Resource Management Resource Optimization Risk Alerts Role-Based Permissions Root Cause Analysis Sales Reports Sales Trend Analysis Scheduled/Automated Reports Scheduled Testing Scorecards Screen Activity Recording Search/Filter Secure Data Storage Self Service Data Preparation Server Monitoring Service Level Agreement (SLA) Management Simple Network Management Protocol (SNMP) Single Sign On Social Media Integration SSL Monitoring SSL Security Status Tracking Summary Reports Surveys & Feedback Third-Party Integrations Threshold Alerts Transaction Monitoring Trend Analysis Trend/Problem Indicators Troubleshooting Uptime Reporting User Management Visitor Tracking Visual Analytics Visualization Website Analytics Widgets Workflow Management ## Germain UX Integrations Vue.ai Integration rated undefined from -1 review ServiceNow Integration rated undefined from -1 review Salesforce Starter Integration rated undefined from -1 review Angular Integration rated undefined from -1 review Microsoft Azure Integration rated undefined from -1 review Siebel CRM Integration rated undefined from -1 review See all 10 integrations ## Germain UX User Reviews Overall Rating 4.8 Ratings Breakdown 5 84% 4 15% 3 1% 2 0% 1 0% Secondary Ratings Ease of Use 4.6 Value for money 4.8 Customer support 4.8 Functionality 4.8 Kasam P. Verified reviewer Computer Software Self-Employed Used weekly for more than 2 years Review source Reviewed September 2021 Germain apm great tools for monitoring your site 5 i have great experience in germain APM tools Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: German apm user session tracking functionality very useful, i also like features Analytics, Alerts and performance. Integration was so easy in any website. Cons: Sometimes forget password option on login page is not working properly also for new user it is very difficult to understand apm tools all functionality so we need proper documentation of all functionality. Read More Manish S. Verified reviewer Computer Software 51-200 employees Used weekly for less than 2 years Review source Reviewed June 2020 Good Monitoring tool 5 Easy to use and the analysis also provide diffrent dimensions which we never used Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Last Year we started using Germain for monitoring our Salesforce SAML applications and now we are extending its support to analyze/automate other Oracle applications. We have used many performance monitoring software earlier however Germain is easy to use, can be used by a wide range of our internal departments & provide option to review the code-base for optimal outputs. The best part is it provide a RCA for issue too, be it the code, network and a insight into database. We were trying to create a complex report for the new accounts created by our sales partner(Individual/Team wise) with respect to Date, Geography, Sales Theater, Revenue and Agreement time and we were able to integrate all in the Dashboard which gave us a holistic view of our sales and we use the report weekly to boost performance. Cons: The only cons I can see is that the reports can be a little more user friendly(However all features are available if you do a detailed search) and eye catchy in terms of visibility like colour & chart types Vendor Response Thanks Manish Replied July 2020 Read More Mohammad W. Verified reviewer Information Technology and Services Self-Employed Used other for less than 6 months Review source Reviewed June 2020 Awesome Product 5 The UI of the product is little hard to understand for new customers. Sometimes login system takes too much time to response. Ratings Breakdown 5 Ease of use 5 Functionality Pros: Germain APM have many features. User session tracking feature one of them. It's very advance tracking system that track user's every event in in his application. I like the feature. Cons: It is a very useful product. I used their user session tracking system and it works great. It can help people to get analytics of the user session events in the application. Vendor Response Hi Mohammad, thanks so much! Replied July 2020 Read More Eugene P. Verified reviewer Internet 201-500 employees Used weekly for less than 12 months Review source Reviewed June 2020 usage experience for 6m+ period and its impact on the product 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Step-by-step instruction for the setup is clear, it goes smooth and easy. Great documentation and support. Specifically per our project needs our techops/dops team was able to setup monitoring Java app with germain APM very quickly (CPU and memory usage and HTTP requests (inbound and outbound)), and after that we were able to improve performance of the application drastically for the timeline of last 4 sprints. Also error rate have enormously decreased after fixing some crucial bugs (that been reported by APM). Currently setting up monitoring for (native) Android app. Experience with Germain APM is outstanding. Pricing is reasonable. Definitely recommend it to use. This is a perfect fit for startups and mid-size projects. Cons: Documentation is a bit outdated in some places, e.g https://germainapm.atlassian.net/wiki/spaces/germainAPM/pages/99221657/User+Automation+Testing+using+Selenium . But QA automation team was able to resolved all the technical clarification with support. Reasons for choosing Germain UX Features, functionality, support, value for its price. Vendor Response Thanks for your review Eugene. We are in the process of updating our doc so it reflect the new release we have spent 14 months building! :) Replied June 2020 Read More Alexandre C. Verified reviewer Real Estate 51-200 employees Used daily for less than 12 months Review source Reviewed June 2020 Complete Tool for IT 5 Server and Network Infrastructure monitoring. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Germainapm is a complete tool that an IT of every organization really needed. It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit. The software interface and functionality are well detailed. What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing. Cons: The wizard in deploying new task like monitoring is a little bit confusing for a new user, however still it can be learn easily. Vendor Response Thanks for your review Alexandre. We are working on enhancing the ux of our config wizards so a non-it person can easily use them. We are looking at having this ready by end of 2020. thanks again Replied June 2020 Read More Adailton S. Verified reviewer Information Technology and Services Self-Employed Used daily for free trial Review source Reviewed June 2020 A Swiss army knife 4 the tool allowed, in just one place, to keep the development, test management, and monitoring of the created / tested elements Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 3 Functionality Pros: I found a powerful tool, very complete because it has several resources in one place For those looking to manage their applications, this Swiss army knife comes to improve the performance of your team and will add a lot to your production. I still haven't seen anything like it. You can monitor how many times the page is accessed, how many clicks each button has received and generate a complete quantity report and performance, which you can use for your management team or your devteam. Automate your tests and repeat as many times as necessary to ensure quality in your application. Manage consumption of your APIs, both GET and POST Analyze KPIs and user experience through the Analytics menu. But if you don't have a lot of knowledge, Wizards can easily guide you and make your life easier. Cons: The aplication doesn had a kind of log of changes, but it send you a e-mail when something happens Vendor Response Thanks you Silva. In our latest available release, we do have log changes monitoring capability and audit trail for any configuration changes that are made..let me know if you need to discuss this. Replied June 2020 Read More talal a. Verified reviewer Computer Software 2-10 employees Used daily for free trial Review source Reviewed June 2020 Germain APM Found very Useful solution for my enterprise 5 actually the best thing is we can get all the things in one place without paying extra charges and Germain APM is very useful in this pandemic because I can schedule meetings with my team easily, overall helpful when we experience any issue for my products Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Germain APM found a powerful tool, easy to use and get all the resources that need for my enterprise, the features are liked most, we can do the testing, automation, monitoring, and get analytics at one place, apart from these things we can schedule meetings which is a very helpful feature for me in these days to collaborate with my team . Germain APM fulfills me all business needs. we get better quality in cheap price which is a good thing for any consumer Cons: UI seems to be outdated need to improve and must-have mobile apps for both android and ios Vendor Response Thank you so much Talal. We do have a UI look-and-feel revamp project (that is now possible since we just released a brand new UI using the best JS framework on the market in 2020). We have a mobile app for monitoring/troubleshooting of android mobile device and apps, and yes we need to provide IOS. Our new UI is built with a mobile-friendly JS framework so most users are going that way..but we are looking at building a mobile app as well. thanks again :) Replied June 2020 Read More Evgeni D. Verified reviewer Information Technology and Services 2-10 employees Used daily for less than 12 months Review source Reviewed June 2020 germain APM 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I've been using germain APM for quite some time now. It is giving me very clear insights on the performance of my applications. It is very easy to use and navigate, even for non-experienced users. It has great collections of wizards that can help you with the monitoring and automation of your system. I also love that there is a Chrome extension now, for monitoring and debugging my JS code. Cons: The only drawback is the large list of KPIs and SLAs that I have to scroll through to find the one I need, but I can live with that. Vendor Response Thanks for your feedback Evgeni. Note there is a free-text search at the top of the screen for you to find KPI and SLA so you don't have to scrolldown. Replied June 2020 Read More Ian B. Verified reviewer Information Technology and Services 2-10 employees Used daily for free trial Review source Reviewed June 2020 Very convenient and gets the job done 5 Great experience, saved us a lot of time and effort on resolving issues in our applications. It helped us focus on scaling our business. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: Setting up and configuring Germain APM is very straightforward, their documentation clearly specified what needs to be done. We really liked the convenience and their fair pricing. Their User Replay feature is great, it helped us save a lot of time on testing and figuring out the main cause of user-related issues. Germain APM has a lot of options for monitoring and analytics which can be used on almost any type of online business. We run a couple of web and mobile applications and mainly use their platform to enhance user experience and root out issues, their automated application code performance review is a bonus. Considering that they have a wide range of application support, we never felt that our choices were limited. Cons: Although they have phone and email, it would be good to have a live chat option for support. Vendor Response Thanks Ian. We will be having a chat support option by 8/30/20! :) Replied July 2020 Read More Roman K. Verified reviewer Information Technology and Services 11-50 employees Used daily for free trial Review source Reviewed June 2020 Great monitoring tool with lots of integrations for different services 5 Ratings Breakdown 4 Ease of use 5 Functionality Pros: What I liked: 1. Integrations with lots of common tools 2. Different customization for monitoring configurations (like setting up hosts, HTTP Actions, etc.) 3. Documentation is awesome and really helpful. Very detailed steps (checked through the documentation for JS, VueJS, and Java) Cons: What I didn't like: Although the application is very solid with a lot of features it also has a number of bugs. Sometimes I face performance might be better, especially during search or switching between steps while configuring something. Also, I am unable to login now after I changed my password with either old or new password. When I tried to log in using Google, it returned me back with a message I have to log in with email & password since I did signup in such way. Vendor Response Thank you for this great feedback Roman and sorry for the trouble. The environment you used has an older version of germainAPM and is smaller (in hardware size and speed) than our more recent cloud instances, yet we will fix that for your instances and similar ones. 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