About GoodData

GoodData is a cloud-based business intelligence platform that delivers progress analytics in real-time. With their integrated suite of tools and applications, users across departments will have access to critical metrics, giving visibility over sales, marketing, social and customer service efforts. GoodData pulls insight from combined points of data and gives instant access to ad-hoc reporting. They can offer clients the choice of a private or public cloud through Amazon AWS and Rackspace/OpenStack. Companies can embed GoodData directly into new or existing applications. With this, companies can customize analytics to reflect their brand. GoodData also offers a handful of apps that will report on sales, marketing, customer service, box collaboration and user d...

GoodData Pricing

From $20/workspace/month (min.10 workspaces and 1GB/workspace)

Starting price: 

$2,400.00 per year

Free trial: 

Available

Free version: 

Available

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GoodData User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4

Value for money

4

Customer support

4.5

Functionality

4

Showing 1 - 5 of 12 reviews

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

5

Customer support

5

Functionality

5

Reviewed November 2020

GoodData - powerful reporting tool

Overall we are satisfied with GoodData. However, it does take some time to understand the platform works to get the best results. I would definitely recommend having at least one person in the company/team that would be working 100% of their time on GoodData.

Pros

GoodData is great if you have: - Data coming from multiple sources - Large volume of data - Complex reporting needs You can create your own custom metrics, reports, and dashboards. They have great drill-down options that enable you to look deeper into data. There are also many visualization options, and automated reporting is also something we use.

Cons

Setting up your account and creating reports is not easy as it may seem. For setting up we needed help from the GoodData team (and they did a good job), but it still takes a lot of our effort to maintain this link. Depending on your data model, not all things may be possible to do in the way you think (but at least their team will give their best to help you out). And we also had some issues with embedding - but they recently updated their UI, so maybe the issues that we experienced are now fixed.

Anonymous

Verified reviewer

Company size: 501-1,000 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

4

Value for money

4

Customer support

3

Functionality

3

Reviewed June 2021

An excellent platform for analytics at very less price

My experience with GoodData is excellent. We can integrate this tool to third party data or can upload CSV file to create interactive and insightful dashboards. We can Embed this tool with any web browser or app.

Pros

With GoodData we can go ahead with free plan and later we can pay as per number of user. It work faster and easily we can manage dashboard, perform edits and control user access. we can add additional features like branding, data warehousing, and more.

Cons

Beginner will find this tool difficult to use. They will be needing extensive training and support from team/webinars/study materials. We had to keep uploading data every time we wish to generate report.

David

SevOne, Inc.

Verified reviewer

Industry: Computer Software

Time used: Less than 2 years

Ease-of-use

4

Functionality

3

Reviewed March 2015

Reporting on our support teams data

Pros

It's very easy to use the product. I have no experience with the vendor.

Cons

It has a difficult API. I have not been able to pull data out of GoodData.

Anonymous

Verified reviewer

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

5

Value for money

5

Functionality

4

Reviewed November 2018

Great tool to manage your business

We use Good Data to manage the metrics that drive our business.

Pros

Good Data provides a great way to manage your business. You can see all of the important metrics from one clean dashboard.

Cons

To make any adjustments to the data flowing into the tool you need expert help.

Roman

AuditBoard

Verified reviewer

Company size: 201-500 employees

Industry: Computer Software

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

Ease-of-use

4

Value for money

4

Customer support

4

Functionality

4

Reviewed May 2020

Good software

Pros

It was a good software as long as you have a good admin who understand a how to use it.

Cons

Not the easiest tool to use for someone who does not understand SQL or databases

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