GoodData is a cloud-based business intelligence platform that delivers progress analytics in real-time. With their integrated suite of tools and applications, users across departments will have access to critical metrics, giving visibility over sales, marketing, social and customer service efforts.

GoodData pulls insight from combined points of data and gives instant access to ad-hoc reporting. They can offer clients the choice of a private or public cloud through Amazon AWS and Rackspace/OpenStack.

Companies can embed GoodData directly into new or existing applications. With this, companies can customize analytics to reflect their brand. GoodData also offers a handful of apps that will report on sales, marketing, customer service, box collaboration and user disposition, including trending, waterfall, conversion, cohort and segmentation analyses.

GoodData also offers additional services such as consulting, data loading and training. It is fit for business executives, analysts and development teams in enterprise-level organizations, cloud service providers, media agencies and systems integrators.



8 Reviews of GoodData

Overall rating

4.5 / 5 stars

Showing 1 - 8 of 8 reviews

November 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

4 of 5

November 2018

Great tool to manage your business

We use Good Data to manage the metrics that drive our business.

Pros

Good Data provides a great way to manage your business. You can see all of the important metrics from one clean dashboard.

Cons

To make any adjustments to the data flowing into the tool you need expert help.

November 2018

Anonymous

Verified Reviewer

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

GoodData makes your data good

Pros

This software allows you to do with your data almost everything, from cleansing, manipulation to visualization. As such, it's a really great tool to do everything in one place.

Cons

As mentioned above, the fact that you can finish a data project in one tool also limits a bit its possibilites compared to a project that you phase out in different tools especially designed for the task at hand.

October 2018

Anonymous

Verified Reviewer

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Functionality

4 of 5

October 2018

GoodData is Pretty Good!

Pros

Very straightforward and user-friendly, lots of useful features that facilitate your navigation.
Creating dashboards and reports is so easy and the interface is clean and beautiful.

Cons

It's expensive for smaller businesses, and a bit confusing on the level of creating metrics.

April 2018

Jianan from UNO

Company Size: 11-50 employees

Review Source


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

April 2018

Gooddata is good

It is a good database for people

Pros

The data is very useful for people to study and use and doing research
It is very quick and fast to get the data

Cons

Data type sometimes is limited and not enough data is acquired by this software.
Some data are not really professional for research

March 2015

David from SevOne, Inc.


Ease-of-use

4 of 5

Functionality

3 of 5

March 2015

Reporting on our support teams data

Pros

It's very easy to use the product. I have no experience with the vendor.

Cons

It has a difficult API. I have not been able to pull data out of GoodData.

March 2015

Iris from Nuance Communications


Ease-of-use

1 of 5

Customer support

4.5 of 5

Functionality

2.5 of 5

March 2015

GoodData Review

Pros

The front end and back end model are both available. I like the cloud solution and customer service.

Cons

Some functions still need to be improved for BI reporting. It's missing some key features compared to Tableau.

December 2014

Robert from Wiredrive


Ease-of-use

4 of 5

Customer support

3.5 of 5

Functionality

4.5 of 5

December 2014

Good for our support needs set + user data visualization

Pros

I have a free GoodData account that came with our Enterprise level Zendesk account. This has a limited feature set when compared to the much more expensive Enterprise version of GoodData, but for our needs related to measuring tickets, issue frequency, features for the backlog, and creating visualizations for this data, it works great.

Cons

I looked into the Enterprise version, and it was incredibly expensive, prohibitively so for a small tech company with 40 employees.

August 2014

Sam from School of Rock


Ease-of-use

5 of 5

Customer support

5 of 5

Functionality

5 of 5

August 2014

GoodData - Beauty Doesn't Have to Be Just Skin Deep

Pros

The tool allows you to create some beautiful reports and dashboards. However, the real beauty in this product is in how you create the reports and dashboards. Don't select an analytics platform without spending time in the report builder! And if you do, you'll find that GoodData does that part better than anyone else.

I also love how GoodData is working with other vendors to be at the forefront of the User-Centric IT movement. This, to me, bodes extremely well for the long-term outlook and vision for this company. They care about the end user experience, and it shows in their product.

Cons

Beauty, power, flexibility, and a complete solution comes at a price. While they're not more expensive than other products in the same category, it's not an inexpensive solution.