Ease of use is the stand out pro. Reliable, fast, and error free.

I love the dashboard and ease with which I can create cards.

Very easy to setup multiple views targeting specific data that can be shared with others. Super helpful having snapshots that can be customized on dashboards.

Ease of set up including the integrations, and the metric build itself.

We solved many of the problems that arose from a lack of real-time, cross-channel reporting tool.

The benefits we have realized is the ability to more quickly identify shifts in business trends as a result of live data streams.

The customer service was also top notch. Their support staff was very responsive and helped out above and beyond their commitment.

It is so easy to customize the metrics and I like the fact I can specify which users have access to which dashboards, and what their permission levels can be.

We have enjoyed some time with Grow's technical team to answer some questions we had on implementing some widgets. All of these things has made us confident in the product that we have chosen to use.

He then offered me an 85% increase in price and a two-year contract term to “lock it in.”  The reason for the price increase. To satisfy their investors.

It's helpful to summarize and edit the data to help people visualize the information.

I love that it gives a general overview of the data relevant to our work. It's user friendly, easy to read and the data viz is captivating and detailed.

I love the value that Grow provides. Visibility at an affordable price is what is so attractive about Grow.

Strong customer service, especially valued in the beginning when you're learning the system.

The dashboard filters are limited. The dashboards are also not as customizable as Data Studio.

We realised the average sale of our photographers was not what we thought it was and that there was a big range for improvement.

I love that it visualizes and reports in a way that Salesforce simply can't (and I tried for a long time to get Salesforce to report like this).

Get ready for a significant - more than 100% - price increase.

I am able to track data in real time and I am obsessed with numbers, I love that it updates and integrates with the databases I use.

Metric dashboards look great. Integration and linking with a variety of data sources, very robust.

They have a great customer support team that helps you with set up, and once you learn it, it becomes pretty intuitive.

It has been great for the company that I work for. Having dynamic, up to date metrics front and center has created excellent motivation.

This may already exist and I am unaware of it.

Grow really helps to grow. The price is great for the results we get, customer service is good.

Also need to mention customer support is super helpful. Having access to a BI engineer has saved me on multiple occasions.

Ease of use and on boarding support. Ability to create the dashboard to how you/your Sr Team likes to see the information.

Their after-sales support is horrible. I have to make regular follow ups just to get a response from their sales team.

I like how easy it is to customize and utilize, very efficient, clean and is impressive to present.

Grow is easy to get started with and is quite powerful with an intuitive, easy to use interface.

If you know a little SQL this software can work great. For the major connection pieces we needed the software worked great.

Unfortuntely, I have subscribed to 100 dashboards and paid for all 100 dashboards for an entire year and now feel stuck and helpless.

Needless to say, we’re no longer working with Grow.

I love how it's so easy to see how your firm is doing visually and that helps you to make good decisions with what direction you should go.

It connects different data points very easily and its power is awesome. It creates a simple dashboard that makes viewing the data easy and clear.

It is very easy to integrate and there are plenty of integration opportunities. Once the data is in Grow you can manipulate it to reveal the key opportunities to grow your business.

It's quite easy to set up and integrate with your platform. The different funnels are simple to set up and track even for people with no development experience.

It's a little difficult to navigate and there are a ton of fields everywhere, but you'll eventually find what you're looking for.

By far the most impressive feature is the fact that from the moment you install heap on your website you can virtually track anything that happens, regardless of being in the past.

It is impossible in this day and age to have just one analytics tool, but Heap is a very powerful complement to your  took box.

This is the product you can start using right away and you don't need to invest engineer's time to support it.

Heap gives you the unique opportunity to see the data and measure users' activity retroactively.

I love how easy it is to set up and use. I didn't expect it to be so intuitive and user friendly considering all that it does.

Super complex but powerful product analytics software.

Even though heap has put in place warnings when events stop triggering, it is still hard to maintain if you don't bring your developers on board to avoid making structural or class changes.

It helps to get user details on the basis of journey that we have set, easy to use and user friendly.

It can be difficult to set up the event correctly depending on how the code was written.

Heap can be really tricky and hard to set and config it  at first. A/B testing set up take a lot of work, even if it is needed.

The amount of configurations and customizations in the dashboards and reports is limited.

It took a long time to determine if they were the right solution and to justify the cost, but once the contract was signed the benefits were almost immediate.

I really like the idea of having the chance of gathering metrics about the usage of your platform, tracking users interactions and more useful data, and providing complete metric graphics.

The tool is designed so you can make your own building blocks for your dashboards, making it a very powerful ally when it comes to understanding what your users are doing in the platform.

Great tool for user tracking and data recollection.

It need basic html tagging knowledge. Sometimes it's confusing for business users.

The feature set makes it very easy for use by a cross-section of disciplines within your organization.

When analyzing consumer data through segmentation or extraction, we improve precision using integrations.

US Dollar

Grow is a cloud-based, business analytics and reporting solution suitable for small to midsize organizations. The solution allows users to create customizable dashboards for monitoring business workflows and key activities.


Grow pulls business data from a variety of sources and merges it into one single platform. It supports connection with Salesforce, Dropbox, Google Analytics, Twitter, MySQL, among hundreds of other sources, including databases and spreadsheets. It supports blending, mashing, cleaning, filtering and comparing of data sets from single or multiple sources.


Grow brings real-time data into the dashboard, allowing users to view trends as they occur and share information with their team. The built-in data editor allows users to create customized metrics for their business needs. Users can also access the dashboard on their iOS or Android mobile devices and monitor performance metrics on-the-go. Reporting can be automated via emailed PDF reports or URLs to live dashboards.


All Grow accounts include unlimited users, as well as personalized implementation and support.


LongDescription

Real-Time Analytics

Website Analytics

Forecasting

Customizable Reports

Access Controls/Permissions

Visual Discovery

Simulation

OLAP

Ad hoc Reporting

SSL Security

Single Sign On

Strategic Planning

Relational Display

Public Dashboards

Scheduled/Automated Reports

Collaboration Tools

Functions/Calculations

Data Import/Export

Private Dashboards

Content Management

Data Quality Control

Profitability Analysis

Sales Reports

Dashboard Creation

Real-Time Data

Marketing Reports

Performance Metrics

Scorecards

Data Cleansing

Data Connectors

Trend/Problem Indicators

Benchmarking

KPI Monitoring

Ad hoc Query

Real-Time Updates

Key Performance Indicators

Budgeting/Forecasting

Visual Analytics

Activity Dashboard

Reporting & Statistics

Predictive Analytics

Data Visualization

Multiple Data Sources

Customizable Templates

Dashboard

Customizable Branding

Reporting/Analytics

Widgets

Customizable Dashboard

Ad hoc Analysis

Summary Reports

Drag & Drop

Financial Reporting

Search/Filter

Self Service Data Preparation

Historical Reporting

Data Discovery

Single Page View

Data Management

ETL - Extract Transfer Load

Activity Tracking

Data Synchronization

Charting

Real-Time Monitoring

Publishing/Sharing

Data Extraction

Sales Trend Analysis

Real Time Reporting

Data Transformation

Monitoring

Trend Analysis

Third-Party Integrations

Data Mapping

Mobile Dashboards

Performance Management

Customization

Metadata Management

Data Storage Management

Interactive Elements

Mobile Access

Role-Based Permissions

Interactive Reports

Data Blending

Secure Data Storage

Mac OS

Web browser (OS agnostic)

Windows 8

Windows 10

Pricing varies but less expensive thatn other BI platforms

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Grow

In Person

Live Online

Webinars

Documentation

Videos

Heap is the only digital insights platform that gives you complete understanding of your customers’ digital journeys, so you can quickly improve conversion, retention, and customer delight.

Get complete data with a single snippet that automatically captures the entire digital experience of every user on your product or site — no engineering needed. You'll get the most complete dataset on the market, governed and organized for maximum usage.

Our advanced data science capabilities alert you to key moments of friction and opportunity in your digital experience—even on user behaviors you haven’t been following. It’s an industry-first way to uncover the hidden gems that lead to the biggest business results.

Get full context on every user action with integrated session replay. Heap directs you to the exact point in a session that you care about, saving you time and effort. Fully understand why users do what they do & instantly see what the fix is.

Real Time Analytics

Customer Segmentation

Referral Tracking

Campaign Tracking

Multiple Site Management

Site Search Tracking

Event Tracking

Social Media Monitoring

Pageview Tracking

User Interaction Tracking

Conversion Tracking

Multi-Channel Attribution

Keyword Tracking

Customer Journey Mapping

Product Data Management

Campaign Management

Engagement Tracking

Cohort Analysis

Funnel Analysis

Session Recording

Alerts/Notifications

Usage Tracking/Analytics

Data Source Connectors

Conversion Rate Optimization

Multi-Channel Data Collection

Web Traffic Reporting

Visitor Tracking

Visualization

Alerts/Escalation

Behavior Tracking

Campaign Analytics

Audience Targeting

Real Time Data

Multi-Channel Marketing

Templates

Behavioral Analytics

14-day free trial, no credit card required.

Analysis - up to 10,000 sessions per month: free

Infrastructure - millions of sessions per month: custom pricing

Grow vs Heap

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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