IBM Maximo Application Suite vs Salesforce Platform

RATING:

4.2

(79)

IBM Maximo Application Suite has 79 reviews and a rating of 4.2 / 5 stars vs Salesforce Platform which has 322 reviews and a rating of 4.33 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.2 (79)
4.3 (322)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
3.5 / 5
4 / 5
Customer Support
3.5 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
December 18, 2023
May 14, 2024
Pros/Cons
  • Pros

  • User Friendly, Highly Configurable, Maximo Mobile, Feature rich in terms of Enterprise Asset Management, Integration Capabilities.
  • Amazing integration capabilities. In addition, the solution has many features in the box that accelerates the adoption.
  • Cons

  • Work orders separate from engineering orders and even if you change them from one to the other they get lost in maximo purgatory.
  • The user interface is confusing when attempting to learn how the program functions; modules have similar features, but not all of them are intuitive.
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  • Pros

  • It's the best CRM out there. So long as you have a salesforce guru on your team, anything can be built or accomplished.
  • It was successfully integrated with our legacy systems and even the complicated business rules are handled in a clean way.
  • Cons

  • Additional features can be pricey, customer service is terrible, they'll charge you for everything additional.
  • It's difficult to navigate and it's sometimes visually overwhelming.
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Pricing Range
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$
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$
$
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos