Ascender Payroll and HCM vs ActivTrak

RATING:

4.1

(42)

Ascender Payroll and HCM has 42 reviews and a rating of 4.12 / 5 stars vs ActivTrak which has 547 reviews and a rating of 4.58 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.1 (42)
4.6 (547)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
September 5, 2022
November 17, 2023
Pros/Cons
  • Pros

  • The support we received from representative and the Helpdesk was excellent.
  • The software is very straightforward to use and has successfully been rolled out to our business with great buy in from staff who previously have not worked with an online system.
  • Cons

  • The only negative is that the staff within the administration area have found it difficult to create tangible objectives but we are working on this.
  • Having to continually correct the mistakes made in payroll outsourcing through Ascender.
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  • Pros

  • One of your consultants contact me to know if I am happy and getting on well with the program so it is a Pro that customer service is so good. I am a very happy customer.
  • I like how simple it is to configure and use. It is very effective to track all the activity of my pc.
  • Cons

  • The app does take some ram and shows some annoying notifications while gaming. I think you should create a lite app for this purpose.
  • With all the options, it can get a little confusing navigating the web interface.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos