PieSync Software

4.81 / 5 (159)

About PieSync


PieSync is a cloud-based data sync platform that automatically syncs data between applications including email, CRM, customer care platform and more. 

PieSync’s features include 360-degree customer view, 2-way sync, application integration, activity dashboard, workflow management and scale of growth. It eliminates back-office operations such as manual data entry or importing and exporting customer data between cloud apps.

In addition, PieSync integrates with Salesforce, MailChimp, Office 365 Outlook, Nimble, HubSpot, Microsoft products, social media platforms and other Google applications. It is available for free trial with limited features and pricing of PieSync is based on a monthly subscription.  Support is extended via live chat, phone and email. 



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Supported Operating System(s):

Web browser (OS agnostic)

159 Reviews of PieSync

Average User Ratings

Overall

4.81 / 5 stars

Ease-of-use

5.0

Value for money

4.5

Customer support

5.0

Functionality

4.5

Ratings Snapshot

5 stars

(130)

4 stars

(27)

3 stars

(2)

2 stars

(0)

1 stars

(0)

Likelihood to Recommend

Not likely

Very likely

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Showing 1-20 of 159 reviews

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July 2016

Shane from ScriptPad Inc.

Company Size: 2-10 employees

Review Source: GetApp


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

July 2016

Thank you, Jesus!!!

To potential users of PieSync: Have you ever tried to "sync" contacts between Google Contacts, a CRM, another CRM, a website (that has a CRM), and perhaps various tools (that also are driven by your contacts)? I'm sure you have. And I'm sure you hated your life when doing so. And I'm sure you realized that each company's "integrations" are nothing short of terrible if they wrote their "integration" themselves. I mean, there's nothing like reinventing the "integration" wheel for every single company that needs to share / import contacts, right?!?!? And by the way, "pushing" (which is NOT "syncing") contacts with Zapier is NOT good enough. The idea is to keep all these systems IN SYNC - if a contact changes in one system, it needs to change IN REAL TIME with all the other systems. This is what PieSync does. This is why PieSync is awesome. And without PieSync, this is almost impossible to do. To software companies that need to share / import contacts as part of their system: Please stop reinventing the wheel. Software companies are letting single-focus other software companies take care of all sorts of things from voice (Twilio), transactional emails (SendGrid), to authentication (Google and Facebook). It's time to stop writing your own point-to-point "integrations" that share your "contacts" and simply let PieSync do it for you. It's all they do! They are better at than you are! Let them do it cleanly! Also, please don't think your "import/export via a .csv file" is a "solution". It's not. It's a pain in the a$$ for everyone involved and probably generates a number of support tickets for your support team each day. Get rid of that functionality and do it right. Oh... and thank you for all that you do, lovely software companies. :) I love your software, but I can't stand your integrations - unless you use PieSync. Simply use PieSync for sharing contacts (since that's what THEY do best) and then you can focus on what YOU do best.

Pros

- It SYNCS contacts (which is not "pushing" contacts via Zapier) between any system that uses it.
- It WORKS FLAWLESSLY. I never have to mess with it. It just works.
- It's fast.
- Umm... what else is there? I mean, it SYNCS your contacts in real-time!!!

Cons

- More developers (and therefore more "management" of software companies) need to use PieSync for their integrations.
- It's not free - which is fine because it is WELL worth the money for what it does.

January 2018

Richard from Tubblog

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

The easiest way of setting up two-way contact synchronisation between apps

Quick and easy two-way synchronisation of contacts between cloud products.

Pros

It's easy to set up and use. The website GUI is simple to follow and allows you to connect 3rd party contact apps to each other for two-way synchronisation.

I use PieSync to keep the contacts in my two Google accounts -- personal and work -- in sync.

I also use PieSync to keep my Customer Relationship Management (CRM) package -- Nimble -- in sync with Google's G Suite and visa versa.

Bottom line -- it just works, and it works well!

Cons

I have a large number of contacts (3000+) so the pricing for synchronisation starts to become an issue.

Response from PieSync of PieSync

Replied March 2018

Hi Richard, Thank you for this great review. Good to hear that you are using PieSync to keep Nimble in sync with Google. If you have any questions about our pricing, don't hesitate to send an email to our support team, they would be happy to help you. Thanks, Ewout

June 2016

Forrest from Shorthand Consulting

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

4.0

Functionality

4.0

June 2016

PieSync - helpful tool to sync contacts across multiple cloud services

Relatively easy to set up and configure, with selectable bi-directional sync, makes it a crucial component to synchronize contact info across disparate cloud services.

Pros

It works and fills the gap where disparate cloud services do not provide native sync I/O (outside of direct API or CSV import/export). With recent funding, it looks like the velocity of adding additional sync end-points is increasing. Very nice.

Cons

Currently, there is no history or logging of what happened. There isn't much documentation about what fields are synced (and/or it seems like there are fields that are not synced, that would be helpful to sync).

Response from PieSync of PieSync

Replied June 2016

Hi Forrest, Thank you for your review. Regarding the two missing features - we are working on both of them with a launch date by the end of this summer! You will be able to see the log of all changes made to contacts in sync. Also, we will introduce custom fields syncing and mapping, meaning you will be able to sync all fields, eliminating the need for documentation on which fields are synced (as we will sync them all!). You can already find documentation in our Help Center by checking the help article of App A and then compare it to the help article of App B. I agree it's not ideal, but soon this won't be necessary anymore. We'll keep you posted once we introduce these 2 features.

January 2018

Alex from CyberBytes Inc.

Review Source: Capterra


Ease-of-use

4.0

Value for money

4.0

Customer support

4.0

Functionality

4.0

January 2018

Works Great for Syncing Contacts - No Better Solution

We are able to sync contacts between our multiple SaaS accounts without conflicts in data.

Pros

We are regularly using automation at our company and for our clients. Having proper 2-way sync is tough to come across for all of the SaaS that we are currently using. In some instances, we have made Zapier work to give at least 1-way sync, which is still required at times, but when possible, we definitely use PieSync for our syncing needs.

Cons

I have some SMB clients that have a lot of contacts but they are still a very small company. The pricing does start to get pretty expensive especially if 99% of the contacts dont actually change on a regular basis. If you have 100k people in your CRM over time, even if you arent touching most of them, you have to pay for a pretty high tier to keep them synced.

Selective sync is good in this regard if you dont want everyone in your CRM to be synced to say your Help Desk for example, but there are scenarios where this can get pretty expensive.

Response from PieSync of PieSync

Replied March 2018

Hi Alex, Thank you for this great review. Happy to hear that we are to help you syncing contacts. And contacts are just the beginning of what we'd like to sync for you :) If you have any questions about our pricing, don't hesitate to reach out to our support team, they would be happy to help you out. Thanks, Ewout

January 2018

Robert from Mostly Modern Festival

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

Fantastic Syncing Solution, Excellent Customer Support

It has saved us an enormous amount of time, and allows us to sync between our CRM solution and MailChimp with ease, something that was incredibly difficult to do with our previous CRM solution.

Pros

PieSync has made it incredibly easy for us to sync groups between Prosperworks (our CRM solution) and MailChimp. We use tags in Prosperworks that indicates which groups we want to sync, and then send targeted campaigns to those groups in MailChimp. PieSync is extremely clear, and allows users to build sync solutions using a step by step prospers that is very intuitive.

Cons

The only downside is that it is not cheap. If it was half the price, it would be even better, but to be honest, it is so valuable, at least for our needs, that we are willing to pay it.

Response from PieSync of PieSync

Replied March 2018

Hi Robert, Thank you for your awesome review. Our team will be really happy after reading your feedback. Great to hear that we have been able to save you time so you can focus on your core business. Don't hesitate to reach out to support if you have any questions about our pricing. Thanks, Ewout

January 2018

Nuno from Technology

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

4.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

January 2018

Flawless real time sync

I have several CRMs constantly updated from a single point of entry. This gives me piece of mind as I'm no longer tied to a CRM platform, I can switch tool as I please.

Pros

Real Time sync and two way sync. It just works, I can rest assure all my CRMS are up to date. Really easy to setup too.

Cons

Price plans change based on number of contacts or integrations. It gets quite high. I dont believe the number of contacts one manages correlates with the size of the business.

Response from PieSync of PieSync

Replied March 2018

Hi Nuno, Thank you for your feedback and your awesome review. I'm really happy we have been able to save you time with updating your CRMs. If you have any questions about our pricing, don't hesitate to reach out to our support team. Best, Ewout

January 2018

Mauro from Workforce Intelligence Network

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

An easy, and intuitive process that made me a much happier person compared to the last software used

Constant two-way syncing was essential and helps a great amount!

Pros

Besides the two-way syncing capability, the ease of use is wonderful. Granted I am decent when using technology but that does not mean that I do not want something that is simple and efficient. We had other services prior but they just did not get the job done like PieSync does. We have a few Customer Relations Management systems (CRMs) we use to keep track of all our clients and business relationships. Some are more of a phonebook in the sense of contact information and notes, and others are more like Constant Contact and Salesforce where events can be created an managed. With a team, it is difficult to update and add contacts across all our platforms and PieSync does that heavy lifting for us.

Response from PieSync of PieSync

Replied March 2018

Hi Mauro, Thank you for this 10/10 review. I only read good things here :) Let me know if there's anything we need to improve or can do better. Thanks, Ewout

January 2018

Craig M. from Adaptive Business Services

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

January 2018

PieSync does what data connectors do not do. It actually syncs your contacts!

Pros

That it actually syncs and that it works consistently! No triggers are needed although you can set rules. Set it and forget it :)

Cons

Nothing really, While I feel that it is quite simple to use, if anything it is too flexible (multiple rules, ability to sync to and from more than one platform). While valuable, this might be intimidating to some users.

Response from PieSync of PieSync

Replied March 2018

Hi Craig, Thank you for this great review. Great to hear that we have been able to help you with syncing contacts. And that's only the start of our plan ;) Stay tuned for some mayor improvements. Thanks, Ewout

April 2019

Fedra from Foto Studio Sanc

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

April 2019

Synchronized data in different software

I'm using Piesync within the test days and I really like it. I was able to synchronize my Gmail contacts with Mailchimp and Debitoor. I liked it a lot because it's easy to use and it saved me some time. The trial period offers all the tools of the software, without restriction so I can analyze its total scope. The configuration has been easy, I haven't had any complications. It's definitely a useful and necessary software for any company.

Pros

It's a great tool to synchronize contacts and not have to rewrite them in every software that we use. I really like that the synchronization is bidirectional, it saves me a lot of work. It gives you the opportunity to scale through your plans and that's pretty good.

Cons

The price is adjusted depending on the number of contacts, so if you have a small company that is growing, you can pay a lot in the future and that depends on the number of contacts you need to handle. I think that the number of users or customers that a company has, doesn't determine your monetary income, so you may end up paying more than you earn.

January 2018

Barry from Ross & Ross International

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

5.0

January 2018

Piesync simplifies a very hard business problem by connecting and syncing cloud-based apps

Saved time and money to sync apps. Also increased the quality of our data, making our people more productive.

Pros

It's easy to use
Works extremely well
Great Customer Service
Limited bugs
Reduced extra time
Increases the quality of all our data
Great selection of business apps that connect with their app

Cons

It takes time to set it up and test the connections. However, less time than other products.
Would like more automated detailed reports on sync issues by transaction.

Response from PieSync of PieSync

Replied March 2018

Hi Barry, Thank you for this great review. 10/10 is great, but we are still working on some improvements to help you even better. The reports are a good idea, I'll make sure to add this to our roadmap. Thanks, Ewout

January 2018

Emily from Sapper Consulting, LLC

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5.0

Value for money

4.0

Customer support

5.0

Functionality

3.0