About Operations Hub

Operations Hub allows you to easily sync customer data and automate business processes. It supercharges your HubSpot CRM by synchronizing contacts, leads, and company data with other applications. Operations Hub works two ways and in real-time, allowing your entire team to stay aligned with a clean, connected source of truth for customer data. Your business will be empowered to adapt to the ever-changing needs of your customers. ...

Operations Hub Pricing

Free version available. For more detailed information on product packaging and the limits that apply, please see our Product and Services Catalog. Price is shown in USD and subject to applicable tax.

Starting price: 

$50.00 per month

Free trial: 

Available

Free version: 

Available

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Operations Hub User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 254 reviews

User Profile

Jesus

Verified reviewer

Company size: 11-50 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

March 2020

Great tool for outbound

I sync all my client's data using this tool, way easier to use than other tools and it saves the trouble of creating a custom tool based on the API, the liberty I have to update any field is great.

Pros

It is more flexible than any other tool, I can connect any custom field I want.

Cons

Updating based on lists would be a great addition.

Reasons for choosing Operations Hub

Zapier couldn't change the same fields on command as piesync does, specifically between outreach.io and hubspot.

Reasons for switching to Operations Hub

Zapier didn't have the same capabilities

Daniel

Verified reviewer

Company size: 2-10 employees

Industry: Computer Software

Time used: Less than 12 months

Review Source: GetApp

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

December 2019

Best (only!) Tw0-Way Sync of Contacts between Infusionsoft and Gist (ConvertFox)

I've had the best experience with setting up and using PieSync than I've had with literally any other piece of software I've ever used.

Pros

So easy to set up and sycn as many custom fields between Infusionsoft and Gist as I wanted. Works perfectly! And instantly!

Cons

It doesn't sync all "Tags" at once (as there could potentially be hundreds or thousdands), but you can sync as many individual ones as you want.

Reasons for choosing Operations Hub

It was the only one that could do what I needed.

Reasons for switching to Operations Hub

I needed a two-way sync of custom fields that was quick and easy and actually worked.

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

October 2021

Mature product, excellent way to sync your SaaS subscriptions

We use Operations Hub to connect our HubSpot CRM with Quickbooks Online to help automate the sales process and save us time. The two-way data sync feature is best-in-class! Most Operations Hub competitors are one-way push (or) pull only, and require two connections be setup to sync datasets. This is hands-down easier to setup.

Pros

As Operations Hub is a division of HubSpot, if you use HubSpot's CRM the integration is seamless. The free tier is generous, and Starter plan is competitive with competitors. The two-way sync feature is industry-leading, and this product has matured over the years into a solid tool.

Cons

Quickbooks integration can be improved. As it's one of the most trusted invoicing/accounting services available, we were a little disappointed that Quickbooks wasn't a priority integration at time of writing. This may change in the future though.

Adela

Company size: 2-10 employees

Industry: Marketing and Advertising

Time used: Less than 6 months

Review Source: Capterra

5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
3

Functionality

out of 5

January 2018

Easy to use and good support

We were able to connect our CRM system with our marketing automation platform

Pros

Very straightforward to set-up the two-way syncs between platforms and the customer support is very fast and helpful. As it's still fairly new, full integrations aren't built out yet on certain platforms like Base CRM.

Cons

We're now able to create a two-way integration between our CRM system and our marketing automation platform, integrating two systems that previously weren't able to talk to each other.

Response from PieSync

Hi Adela, Thank you for this perfect review :) Really appreciate your feedback, although I think you accidentally made a mistake with our cons. No problem though because I think this is one of the main reason you're using PieSync so thank you for sharing your insights on how you use your CRM and your marketing automation platform. Thanks, Ewout

Replied March 2018

Anonymous

Company size: 11-50 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
5

Value for money

out of 5
5

Functionality

out of 5

August 2021

A great help to manage customer service

HubSpot CRM is one of the best CRM I have ever experienced. It is helpful to automate customer service management. This software has decreased the workload on our CRM team. Most of the customers are handled by this software. With the help of this software, most of our customers are handled by an automated system; instead of talking to employees. This software is an excellent source of our customer handling with the help of technology.

Pros

Overall it is a good software to improve customer service.

Cons

I think the automated tasks should be increased.

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