About Plecto

Plecto is a cloud-based performance dashboard that assists businesses of all sizes with data management and visualization. Its key features include data source integration, scorecards, gamification, relational display and analytics.

The application comes with a module, which allows teams to visualize performance in real time by merging data from multiple sources on a customized dashboard. The drag and drop functionality lets staff choose between dashboard widgets and add data sources across integrations, spreadsheets, databases and manual registrations. Managers can use the gamification tool to rank team members based on performance and define targets and milestones.

Plecto integrates with third-party applications such as Salesforce, Pipedrive, Podio,...


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Supported Operating System(s):

Web browser (OS agnostic)

19 Reviews of Plecto

Average User Ratings

Overall

4.58 / 5 stars

Ease-of-use

4.0

Value for money

4.5

Customer support

5.0

Functionality

4.0

Ratings Snapshot

5 stars

(11)

11

4 stars

(8)

8

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

Showing 1 - 5 of 19 results

September 2018

James from Rentals United

Verified Reviewer

Company Size: 51-200 employees

Industry: Internet

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

3.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

September 2018

Once we changed to Plecto, we never looked back

The support were on hand via video chat and text chat when we ran into difficulty and gave us free training sessions which was great. It's far better for gamification in a sales office than some competitors

Pros

Really good functionality and ability to integrate to our CRM (HubSpot). Live data and deals notifications Very customisable and flexible for our business needs (tracking sales visually)

Cons

It's complicated when you first start as it's code based and really takes some learning

Response from Plecto

Replied January 2019

Hi James, Thank you very much for the positive review. We're glad to hear that Plecto is a good tool for your company. In regards to the onboarding; we're currently working on launching a simpler version, so that it will become much easier for new (not techsavvy) users to get going with the platform. Thank you for taking the time to review our product :) Have a great day. Best regards, Maiken

December 2019

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

3.0

Customer support

5.0

Functionality

5.0

December 2019

Plecto enables your visibility!

Pros

The ability to do gamification about most every KPI that I have in my company is absolutely great. At our company only our sales team cared about the results, this made everyone in the company have complete visibility of any important metric that we have, this made our teams realize the importance of following our metrics and not just seeing their own personal metrics.

Cons

The way they charge per user for us makes it difficult because it's not based on Account Users, but how many people you show on the graphs inside plecto, since we have a big team this skyrocketed the pricing.

Response from Plecto

Replied December 2019

Hi Plecto user Im so glad to read, that our product have help your company make KPI interesting across departments, so everyone can help the company perform better. This is truly our goal. Kind regards Christopher M Marketing Automation Manager at Plecto

March 2019

Anonymous

Verified Reviewer

Company Size: 2-10 employees

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

1.0

Value for money

4.0

Customer support

3.0

Functionality

3.0

March 2019

Great system in theory, just hard to set up the way I'd wanted.

Customer Service was tough to get a hold of being in the United States since the time zone in Europe was drastically different. They were helpful, although it would've been great to have more support for setting up my page / dashboard. I wasn't able to get my page and inputs set up the way I had hoped. I might consider Plecto again if I could have more support.

Pros

It is a very robust system, great for tracking analytics and having a visual display of them. A lot of customizable options.

Cons

It was very hard to set up and I'm a tech savvy 25 year old. It would be nice to have the option to have someone help you set it up or at least get started on it. Customizing was easy, but getting the input fields to match up with what I had wanted for displays and inputting the data just never added up. It would be nice to have your centralized dashboard and keep everything in that. And if you wanted to have separate tabs or "projects" - then we should

Response from Plecto

Replied March 2019

Hi there, Thank you so much for taking the time to review Plecto. We love to hear your feedback - and the part about the challenges actually helps us understand how to further develop the product, to better fit your needs. I can also disclose, that we'll be launching a new onboarding flow in the coming days, which will include pre-defined formulas and a more user friendly interface for new users - to improve the onboarding process, and to help new users get familiar with the product even faster. Have a great day :) /Maiken

December 2019

Gabriel from NETS

Company Size: 1,001-5,000 employees

Industry: Financial Services

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

4.0

Value for money

5.0

Customer support

5.0

Functionality

3.0

December 2019

Great way to keep track

Pros

The intuitive dashboard and multiple dataintegrations, enables you to track valueable KPI's with ease

Cons

Could be more focus on competitions - you're pretty limited in terms of what kind of competitions you can make through the platform. Making it more open-source, letting the user's create more different kind of competitions would help us not using third party software / manual entries for these competitions.

Response from Plecto

Replied December 2019

Hi Gabriel Thanks for reviewing us. I would love to hear more about what kind of competitions you would like us to add. Please write me back on Christopher@plecto.com and tell me more about your ideas, how you use competitions today, and also which third party software / manual entries you have. Im looking forward to hear from you. Kind regards Christopher M. Marketing Manager

December 2019

Stewart from Reed.co.uk

Verified Reviewer

Company Size: 201-500 employees

Industry: Marketing and Advertising

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

3.0

Functionality

4.0

December 2019

Great Software

Pros

Great functionality. Slide decks, music etc and up to date information make it easy for everyone to see how they are doing.

Cons

To Americanised, would be good to have dates in UK format, so to save confusion, Equally our periods don't run to month end, so we constantly have to change dates each month which is a 30 minute job, if not longer. This leads to poor adoption across other teams. Making edits and setting up new fields to view could be more intuitive for managers to make quick instant changes rather than asking our admin to do this.

Response from Plecto

Replied December 2019

Hi Stewart Let me start by saying, that I have forwarded your suggestions to our development team. So hopefully you will experience a change of date format in 2020. Beyond that, we are happy that you like our features and find Plecto useful. Have a great day,