Sisense is an agile business intelligence (BI) solution that provides advanced tools to manage and support business data with analytics, visuals and reporting. The solution allows businesses to analyze big and disparate datasets and generate relevant business trends for them.

Sisense allows businesses to combine data from many disparate sources and club them into a single database. Once done, the solution itself rearranges data into a predefined standard format. Users can then perform slicing and dicing over the complete data set using multiple filters and built-in analytic tools.

Sisense includes functionality for dashboards and scorecards, data warehousing, extract, transform and load (ETL) and a query and report writer. Sisense provides a variety of dashboards to project the data through maps, KPIs, charts, trends, scatter plots and more.

Sisense uses Crowd Accelerated BI technology that provides capabilities for sharing analysis with users, both within and outside the organization. Users can share single analysis or a complete dashboard with their teammates or with the entire organization.

Sisense can be deployed on-premises or hosted in the cloud as a SaaS application.



255 Reviews of Sisense

Overall rating

4.5 / 5 stars

Showing 1 - 20 of 255 reviews

December 2018

Emanuele from Casumo Services

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

3 of 5

December 2018

Sisense BI tool review

Very good so far, the tool has been serving the company business effectively for the last 5 years.

Pros

Easy to use, possible to customize features and visualizations, good processing power, helpful customer service

Cons

Little out-of-the-box functionalities compared to other data visualization tools, Elasticube is very old and limited to SQL expressions.

December 2018

Ivan from BAC & MDD

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Sisense for Mining Companies in South America

Thanks to Sisense we could access to our information in a simple way without barriers and without IT experts.

Pros

High Performance
Gnostic
UX, UI
Self Service
Scalable

Cons

No constraints
During the implementation there was no any issue or problem

December 2018

Rui from ADVOCATE

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

December 2018

Easy to build dashboarding tool

Pros

Presentation is modern. It is easy to build a dashboard

Cons

Data modeling is not as flexible as desired.

December 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

3 of 5

December 2018

SiSense Customer Survey 12-04-2018

For what is it, it strike a good balance of functionality for the price. It did not require a lot of in depth training or professional services to get the software up and running.

Pros

The ease in setting up the software and future software upgrades. The use of the software is pretty straight forward. The use of webinars and 10 day startup program made it fairly easy to get started and become successful. The user support though the use of additional plug-Ins to improve functionality is a great way to enhance the usefulness of the product without a lot of time and/or expense.

Cons

They should include a report writing feature, that will allow users to create formatted reports beyond graphical dashboards. Also I would like to see a more varied color palette for the charts beyond the basic color palette. Some competitors include both these things to which make for a more robust product.

November 2018

Gina from Feast, inc.

Company Size: 2-10 employees

Review Source


Ease-of-use

5 of 5

Value for money

2 of 5

Customer support

4 of 5

Functionality

5 of 5

November 2018

Solid and reliable product

Pros

I’ve been generally very satisfied with this product as a whole, it is easy and efficient to use and offers all necessary features.

Cons

This product can get a little pricey if you are a small company and have previously used free or low cost software.

November 2018

Payal from Kontiki Finance Ltd

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

November 2018

Sisense - KFL

I am using Sisense to represent complex data into graphs which is easy to understand. Mostly used for forecasting profit and loss for the company. Keeping track of the loan files (Time Out-Time In). Watching the progress of the employees. Keeping track of the Errors done by the Sales team.

Pros

Ease of use
No complex SQL is required to get filtered data
Can see complex data in graphs which is easy to understand.

Cons

I am not able to use 2 or more different data source in one dashboard.

November 2018

Eric from Medical Imaging Associates of Idaho Falls

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Robust and easy to use.

Dynamic, active feedback on current metrics. This allows our radiologists to monitor their productivity throughout the day as well as receive alerts for critical cases that are about to exceed our turnaround time commitments. We have been able to realign our schedule and shifts to better meet the actual demands of our client hospitals.

Pros

The onboarding process was especially well put together. I found the concepts easy to grasp and the product was much more powerful and much more he user-friendly than other BI solutions that I have tried. Additionally, the availability of plug-ins as well as other customizable features make this product very adaptable to my needs.

Cons

Haven't really found any serious issues.

November 2018

Andrew from Cloudbeds

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Great Product with more to come

Overall experience is amazing. I've created some actionable insights that have really helped form strategy throughout our organization. The only downside is when the server fails and you have no access

Pros

This product is robust and works great with complicated data models. The product also works with little to no technical knowledge but can be greatly expanded with the knowledge of SQL and other scripting. The roadmap is possibly one of the pros that I'm most looking forward to. I can't wait for the new funcationality to roll out

Cons

My least favorite experience was after the purchase. We had a slow onboarding (some of it due to internal resources), and scattered data modeling sessions. This was unfortunate as getting the model correct is critical with any BI tool. Otherwise, great tool and only getting better

November 2018

Vikram from MSI surfaces

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Sisense helps in making sense out of data.

Great tool to deal with huge rows of data. Transitioning from an MS excel environment to a BI tool. Less time involved in data aggregation.. more time on Data analysis.

Pros

Ease of use.
Everyone can be a data analyst.
Great Analytical and Data visualization tool

Cons

Plugins that that are on the community are not tested before rolling out. Lots of bugs.
Insufficient add ins.

November 2018

Tom from Production Resource Group

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

November 2018

Sisense is the real deal

Pros

The ElastiCube is a very powerful data merging tool that easily allows disparate data sources to be combined seamlessly without having to change the source types

Cons

Having been in the BI space for longer than I care to admit I know that all tools have their quirks and idiosyncrasies but the dev team at Sisense seems to have done their homework to ameliorate the major ones. In the limited time we've been using Sisense we haven't come across any process that makes you scratch your head and ask 'What were they thinking?'

October 2018

Shachar from radcom

Company Size: 51-200 employees

Review Source


Ease-of-use

4 of 5

Functionality

4 of 5

October 2018

sisense is good and beautiful but has some ease of use issue

Pros

sisense is good and beautiful looking very clean and innovative. application running smooth and clear.

Cons

some features and concepts are unique to Sisnese and not aligned with the industry, this make it not easy to use

October 2018

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

A great tool to have in your belt

Pros

I liked the flexibility, the security layer, the programmability.
If you need a new functionality, you can find someone who has already developed it in the comunity, or develop it yourself.

Cons

So far, so good. It took us a lot of time to implement the whole solution due to our very challenging needs. But the Sisense team supported us all the way.

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

October 2018

One of the best BI Softwares I have ever used

Pros

It's really easy to filter Dashboards and to play with the data you have on each dashboard, for example: you can drill down on each gadget which is really useful, you can see data based on specific dates, and much other nice functionalities.
In addition, you can download each gadget in different formats such as: CSV, PDF, Evcel.

Cons

It takes a lot of time to download a gadget as an Excel file, therefore you need to download it first as CSV and then convert it to Excel.

October 2018

Srinidhi from LatentView Analytics

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Great Dashboard tool - Sisense

I have been using Sisense for quite sometime mainly for dashboard purpose where one can view their company’s performance updated in the real time. One stand out feature is that it can process huge data from different sources like a boss. We can also create our own columns in the sisense database(ElastiCube) using SQL commands. It is definitely one of the best intelligence product in the current market.

Pros

It can easily process up data from multiple different data sources.
Tool is self explanatory and it is easy to generate dashboard
Beautiful visualization capabilities.

Cons

Missing a few critical connectors (e.g. Teradata)

October 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Easy to use after first training

I have liked having things like ad data, accounting data and such merged with easy access to look at numbers and build plans for my department and others.

Pros

I like that I can link all my programs in real time to get a real-time feel on where my data is at.

Cons

Initially it was a bit confusing, but easy to use post-demo and share with others on the team.

October 2018

Matthew from Forterra

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

3 of 5

October 2018

Easy implementation and training useful

Very good and useful training

Pros

Visualization very helpful and useful for management

Cons

Ability to look easily at the underlying data

October 2018

Sean from Brean Capital

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

October 2018

Sisense

Great!

Pros

This software is very easy to use. Connecting to data is very simple. Building widgets is very intuitive.

Cons

Occasionally, the javascript doesn't behave as expected.

September 2018

JASVIN from UNLV, NEVADA MS IN MECHANICAL ENGINEERING

Company Size: 51-200 employees

Review Source


Ease-of-use

5 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

5 of 5

September 2018

Interactive and custom-made dashboards for different roles and companies

Bottomline is no matter how the byzantine your data demand is, Sisense is just kicking hard like a sensei to simplify it.

Pros

Demo of interaction Dashboard which we can consume it to learn online, as well as many other features such as custom-made for different industry-standards and roles.

Cons

Hardly anythings I can mention about the negative aspect for an enticing and robust business analytics software like Sisense.

September 2018

Connor from Allstate

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

September 2018

Highly Rated Advanced BI Software

Product delivers on everything it promises.

Pros

Where Sisense really performs well is in preparing data upon uploading and before analysis. Data merge and integration functions are extremely handy.

Cons

Although the price tag is very high and might sway other customer to avoid, the higher price is worth it.

September 2018

teddy from forterra

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

September 2018

Look forward to learning more of what this tool can do

Pros

Pretty graphics with good drilling and filtering

Cons

have not seen an ad hoc analysis ability