Sisense Software


 

Sisense is an agile business intelligence (BI) solution that provides advanced tools to manage and support business data with analytics, visuals and reporting. The solution allows businesses to analyze big and disparate datasets and generate relevant business trends for them.

Sisense allows businesses to combine data from many disparate sources and club them into a single database. Once done, the solution itself rearranges data into a predefined standard format. Users can then perform slicing and dicing over the complete data set using multiple filters and built-in analytic tools.

Sisense includes functionality for dashboards and scorecards, data warehousing, extract, transform and load (ETL) and a query and report writer. Sisense provides a variety of dashboards to project the data through maps, KPIs, charts, trends, scatter plots and more.

Sisense uses Crowd Accelerated BI technology that provides capabilities for sharing analysis with users, both within and outside the organization. Users can share single analysis or a complete dashboard with their teammates or with the entire organization.

Sisense can be deployed on-premises or hosted in the cloud as a SaaS application.

 

Sisense - Revenue reports
 
  • Sisense - Revenue reports
    Revenue reports
  • Sisense - Lead generation
    Lead generation
  • Sisense - Dashboard
    Dashboard
  • Sisense - Build graphs and charts
    Build graphs and charts
  • Sisense - Export visual data into reports
    Export visual data into reports
  • Sisense - Sisense Dashboard
    Sisense Dashboard
Supported Operating System(s):
Web browser (OS agnostic), Windows 8, Windows 10

108 Reviews of Sisense

 

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Software Advice Reviews (51)
More Reviews (57)

Showing 1-20 of 51

Iris from CX Company
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Versatile BI

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Great visualization and easy dashboard design. Data schemes can be set up even by relative beginners

Cons

Not always great at handling/exporting text data. Data visualization in pivots don't export to PDF well

Review Source
 
 

Agata from Pricewise
Specialty: Sales & Marketing
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

Easy for basic solutions, difficult for important improvements

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I encourage to structure online materials with better tutorials and documentations. Many functions don’t have clear descriptions and examples. Then it will be easier to use them without spending extra time on understanding them.

Pros

Really easy to build basic dashboards which are included in the simple setup. For example pie chart or column charts look nice for simple analyses. Focus on visualization, which is good for end user. Charts look simple and clear

Cons

BUT when you want to make any improvement which is not the simple setup, then advanced java script knowledge is required. And many features which are widely used in other softwares are “extra” for sisense. For instance showing values on the column chart in the way they will be visible and not overlapping is an extra feature which has to be written in the script.

Review Source
 
 

Wendy from CACI
Specialty: Software / Technology
Number of employees: 10,000+ employees Employees number: 10,000+ employees

October 2017

October 2017

Powerful features yet fairly simple to use; good support, but customization a bit more difficult than touted

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

It has an extensive suite of specialized visualizations & configurable filtering, and their 'elasticube' does make data modeling and integration much more manageable than competing products. Numerous free plugins, some of which include support. Strong customer-focused follow-up & tracking.

Cons

Their dashboard layouts enforce some rather onorous constraints (large margins or padding, text sizing or truncation vs. wrapping, etc.) that impact the amount of information that can be displayed. These are supposed to be modifiable via JavaScript, but getting that to work is proving very troublesome.

Review Source
 
 

Julia from Food & Beverages
Specialty: Consulting
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Great tool with great results and ROI

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sisense have great customer support. It is clear that the success of this company operates from the inside out. They have the best and the brightest. I think the Sisense Community for users should release more creative content.

Pros

Ease of use, great features, and always evolving. Great ability to analyze and visualize complex data sets. Small learning curve.

Cons

I don't think it is as cost effective as other users make it out to be. Additionally I think this space is too crowded and Tableau / Power BI often beat them to the punch with certain features.

 
 

Katherine from UCDAVIS
Specialty: Telecommunications
Number of employees: 10,000+ employees Employees number: 10,000+ employees

June 2017

June 2017

Data Anaylyst

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Looking forward to using more of this product.

Pros

Elasticube setup ability to use offline data to speed up the pulling of data for reporting and dashboards.

 
 

John from ACV
Specialty: Auto Dealership
Number of employees: 51-200 employees Employees number: 51-200 employees

May 2017

May 2017

Easy to start until it's not

Ease-of-use

Functionality

Product Quality

Customer Support
N/A
Pros

Lots of functionality, powerful from day 1, sensibly intuitive. It lets the data speak without me translating.

Cons

When you hit a wall, which happends somewhat often, answers are not always easy to find. Speed of frustrations is indirectly correlated to user population within a a company.

 
 

Gregory from OptimizeHealth
Specialty: Healthcare / Social Services
Number of employees: 2-10 employees Employees number: 2-10 employees

May 2017

May 2017

Great new way of delivering BI and analytics to healthcare

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SiSense is a great product that is changing the way companies maximaixe the data they have in a simple and easy to use platform.

Pros

Easy of setup and use. Easy to understand product overall. Great visualization. Great value.

Cons


 
 

Yichen from Metroland Media
Specialty: Media & Communications
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Easy too for easy scenarios

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

- quick to learn
- variety of visualizations
- good support for critical issues
- good community where Analyst can find many answers there

Cons

- not sufficient to build more complex dashboards
- bugs/issues
- pdf look very different from the dashboard

 
 

Jamey from Geosyntec Consultants
Specialty: Consulting
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

April 2017

April 2017

Excellent customer service and comprehensive onboarding process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

The customer service has been outstanding. Sisense has completely "owned" all of our requests and responded quickly and comprehensively.

Cons

This product is very focused on traditional BI, so we've had some challenges accomodating our engineering data.

 
 

Bradley from Tascent
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Top class analytics and design

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

This product can dive down into multiple layers of information with the click of a button. It makes static dashboards look out of date. The backend elasticube/database is very flexible and easy to use. Having used a top ranked BI tool before Sisense, it can't even compare with Sisense's functionality.

Cons

There could be a few minor functionality additions that would help but over all I am very satisfied with the product as is.

 
 

John from Tollgrade Tellecommunications
Specialty: Telecommunications
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Customer review of Sisense

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

We purchased the Sisense Dashboard application about 8 months. My company provides Broadband Service Assurance Solutions to companies all over the world. The product and services provided in many ways are customized to a particular market based on their specific needs and network. However one common theme in all markets is improving testability which is measuring the accuracy at which measurements and analysis are performed. The Sisense Dashboard application was chosen as it provides a comprehensive set of tools allowing implementation of customer specific dashboards in a short period of time. The people at Sisense are extremely knowledgeable about their product and are always willing to assist. I have had the pleasure to work with many individuals within Sisense and have many productive meeting and conversations with Alex Rich, the Tollgrade Customer Success Manager.

Pros

There are so many options and capabilities with the dashboard application that I see over time being able to enhance what I deliver to the different markets. This is important to keeping customers engaged.

Cons

Customer service trouble tracking is sometimes difficult to keep up with; tickets are closed before having an opportunity to look at suggested resolution.

 
 

Curtis from City of Cleveland
Specialty: Government
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Beautiful software, strong analytics

Ease-of-use

Functionality

Product Quality

Customer Support

Sisense will be the first to tell you how fast their product is (and tell you every fifteen minutes to make sure you don't forget!). They boast a speedy system with their in-chip analytics and web-based analysis that lets even older computers use their software. They certainly win in the aesthetics category, I found their UI to be incredibly intuitive and easy to learn. I was impressed by their willingness to spend time digging into your data as an example for their analytics software;

Pros

The UI is awesome, people will fall in love with how it looks.

Cons

When you start paying for licenses on a 'seat' basis your costs jump up quickly.

Advice to Others

Try out a few different softwares before making your choice. I recommend looking into Microsoft Power BI as a much more affordable option a

 
 

Curtis from CEO Consulting
Specialty: Government
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

January 2017

January 2017

Great product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sisense is a strong BI tool with an easy to use interface and quick back end. I had no trouble learning the interface and started building my first dashboards very quickly.

Pros

Quick and easy to use, has an ETL tool packaged with it.

Cons

Can be difficult for non-technical users to fully grasp the back end dashboard building.

Advice to Others

It is certainly work trying out, assuming you have a grasp of how databases are the setup you can use.

 
 

Dan from jane.com
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Great Product, great price

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sisense allows us to quickly turn around our BI projects in days rather than weeks with an all-in-one solution. Simple interface allows for quick re-training and easy of use.

 
 

Alexis from SimplyInsight
Specialty: Software / Technology
Number of employees: 2-10 employees Employees number: 2-10 employees

December 2016

December 2016

Sisense for IT

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Sisense is a great tool that comes with many hidden gems.
It's perfect for IT departments that want to empower their users to be more educated about their data and help their user to make data-driven decisions.
With the abundance of data connectors, intuitive and powerful data mapping GUI and easy to use dashboards for both technical and non-technical user, Sisense is a great choice to serve as your data and BI back-end.

Pros

Powerful data-mapping GUI with great support for custom SQL and pre/post build plugins/scripts.
Intuitive dashboards for non-techies and tech-savvy users.
Dashboards support customisable plugins (with strong community support) and scripts to satisfy the power users.
Great API support for automation.
Solid technical support to help you with any technical challenges.
Access to features request.
Speedy delivery of new and useful functionality to increase the value of the product over time.

Cons

The new features can't come soon enough, but the roadmap looks solid and promises to deliver lots of goodies.
The API documentation could be improved, some more advanced functionality is not as clear as it could be, but there is always tech support to compensate for that.

Advice to Others

Don't get scared by abundance of functionalities that Sisense offers. It's rather easy to get started and you quickly get to the see the value and the power of Sisense. I'll find your self quickly iterating and extracting more and more value from the tool.

 
 

W from Software company in Semiconductor Space
Specialty: Software / Technology
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

December 2016

December 2016

Big data for ordinary people.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I'm a product manager, not a data scientist or linux guru. I needed a means of developing business analytics tools quickly that would meet my customers' needs. Sisense provides a platform for ETL, and web-based dashboard design that works really well.

Pros

High speed data analytics. Simple ETL. Reasonably simple dashboard design.

Cons

Somewhat inflexible in design choices. A Sisense dashboard is fairly easy to spot even if white labeled.

Advice to Others

Download the demo and allow one of the engineers at SiSense to build a custom browser based analytics tool quickly.

 
 

James from National Service Alliance
Specialty: Software / Technology
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2016

December 2016

Great For Newcomer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I was new to SQL and B.I in general. But, Sisense is very User friendly, making it easy to learn and start producing dashboard rather quickly. I am often asked to run reports through Sisense as general queries will choke SQL servers. But Sisense makes quick work of them. Great product!!

 
 

Collin from Undisclosed
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

SiSense as an OEM Solution

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We use SiSense as an OEM tool in place of a traditional OLAP deployment. We chose SiSense due to the out-of-the-box nature of the product, as it was quick to implement within our stack.

By far, the most impressive part of SiSense has been their customer success team. Edan has been an incredible success manager for us - professional, responsive, and informed. He's managed expectations on our end exceptionally well and accurately and gotten us the help we needed when we needed it. He's the primary reason four this 4-star rating - he's been simply fabulous.

Pros

The dashboard creation wizard is pretty robust and fairly easy to use. You will need an SME within the organization - this isn't a tool that I would simply throw at someone and expect them to learn in a few weeks, but that's largely due to the wide range of capabilities the tool has. However, the wizard is much more intuitive compared to a tool like Tableau.

The UI of the dashboards is beautiful and offers a nice range of customization features. It's a much prettier dashboard than Tableau.

Finally, the ability to write custom Javascript for formatting preferences has proven to be a very nice feature.

Cons

The cube processing itself is quite limited - this is not a big data tool. Cube builds on our dataset take almost two hours. Part of this has to do with our Elasticube design being suboptimal, but I would argue that just provides evidence that you need a very technical SME within your organization who has experience designing OLAP models.

My major objection is pricing - they charge on multiple vectors; by cube and also by a user. It's complex and the costs ramp up very quickly. I wish they'd pick one vector to price on, as it would make both budgeting and affordability much better.

Advice to Others

Think long and hard about design before you implement. Managing cube build times across a 100M dataset on SiSense is hard enough, let alone if you're trying to build a cube with a bad model.

Monitoring tools on system uptime are also incredibly important - having tools to augment the system monitoring SiSense has become very helpful for us.

 
 

Wafic from Nulogy Corporation
Specialty: Manufacturing
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Review of Sisense for Use in Embedded BI Tools

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have been using this product for three months to create dashboards embedded in our software products to be used by our clients. Sisense is a powerful tool, albeit it has a number of drawbacks. The tool is quite clunky to work with, as it lags when creating dashboards with big datasets. It also seems to break down every once in a while.

Pros

Relatively easy to create different kinds of dashboards
Has an R plugin to do some intelligent analytics in the background

Cons

Breaks down often
Lags when creating dashboards with large datasets

Advice to Others

This maybe the tool you need to create internal dashboards. Albeit, it has yet to prove itself in the embedded space.

 
 

Bob from Interserv Systems
Specialty: Software / Technology
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

Onboarding complete

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We've just completed the onboarding process with SiSense and everyone has been a pleasure to work with. Our prior vendor disappeared the minute we signed the contract. SiSense has been in touch with us every step of the way and it's made the process very smooth. Thank you!

Pros

Does not require IT staff to create reports. Our business users are very engaged creating reports for themselves.
Super slick UI.

Cons

None yet

Advice to Others

Go through the demo process and they will create a sample dashboard from your existing data. The process sold us on the tool.

 
 
 
Showing 1-20 of 57

Ayushi from ASU

November 2017

November 2017

Excellent tool. Highly Recommended.

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

This is one of the best tools available in the market. Great statistics reports are generated by providing with great insights.

Cons

Customer support could be a little better. Sometimes it takes a long time for them to come back with a solution. But otherwise a great software.

Review Source: Capterra
 

Jed from Ames Free Library

November 2017

November 2017

Great but could be better

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Sisense has great functionality and ability to easily manipulate data schemas, throw up elasticubes and generate reports. The API functionality is quite useful, and the concept is really well thought out in terms of side features like CSV exports, widgets, APIs, and alerts.

Cons

When elasticubes fail, some errors are impossible to really know what caused it. We had cases where cube builds would somehow trigger a "Server was unexpectedly shutdown during the build process". Or "Elasticube is having difficulty building". I wish there were measures to prevent entire machine crashes.

Review Source: Capterra
 

Vartika from Pointer BP
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2017

November 2017

User friendly product.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use, user friendly, nice graphical representation ability. Give me insights about anything i needed know.

Cons

Lack of centralized visibility of dashboard and cubes. Email notification feature can be better. ..

Review Source: Capterra
 

Greg from Golden Frog, GmbH
Number of employees: 51-200 employees Employees number: 51-200 employees

October 2017

October 2017

Able to get BI up and Running from Multiple Sources relatively easily

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Value for money solution

Pros

Able to get a demo up very quickly - basically a full functioning demo product.

Sisense is used in our organisation to perform the following tasks:
- Bring together data from multiple data sources (mysql databases, google spreadsheets, google analytics, web analytics tools)
- Dashboarding - various sales/metric dashboards are displayed around the office on large plasma screens. Individual users also have access to the dashboards.
- Adhoc reporting - we also use Sisense to perform adhoc reporting and do data extractions across different sources

The product has a long way to establish a single source of truth for our sales data, but to also allow for the quick and timely extraction and presentation of data in dashboards which was previously done in a very laborious way.

Once you bring in your data from multiple sources you can use custom SQL language to bring all data sources together. This is a great way of doing things

Drag and drop dashboarding

Sisense support was also excellent and they were able to provide us with a cloud solution as a one stop shop.

Very solid solution for the price.

Slick interface.

Cons

Drag and drop dashboards also mean there is less customization of dashboards. Not as flexible as Tableau.

If you get your data model wrong the product can hang - you need to self-verify your work. Which you should.

Not sure how it performs with truly big data sets.

Review Source: Capterra
 


October 2017

October 2017

Sisense has been a great addition to our toolset.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Speed, efficiency, visibility of data, one source of truth, what-if capabilities

Pros

Sisense allows us to pull data from multiple sources and make available for easy analysis. Finally, we have one source of truth. Sisense widgets allow us to easily analyze the data and make critical business decisions.

Review Source: Capterra
 

Rafiq from Back Office Center

October 2017

October 2017

So far the relationship is good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Performing analytics large set of data. Dashboard visitations. Options available for connectors. New options which are introducing

Review Source: Capterra
 

Brandan from LiquidityEdge
Number of employees: 2-10 employees Employees number: 2-10 employees

August 2017

August 2017

Great overall experience

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Data analytics and insight

Pros

What I like most about this software is the customer support. Onboarding and working with a customer support manager has been an amazing experience.

Cons

The software has some catching up to do compared to companies like Microsoft. Without copying ideas from other platforms they need to advance and make the program more user friendly.

Review Source: Capterra
 


August 2017

August 2017

SiSense if a cost effective Business Intelligence Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use interface which allows you to get Dashboards and Metrics setup quickly. The on-boarding and support is extremely good! Cost Effective, but still provides most of the features of the big BI providers. Would recommend anyone evaluating a BI Tool to look at SiSense closely.

Cons

Some minor inconveniences when building data cubes, etc... but they are constantly improving. All in all the Pros far outweigh any minor improvements needed.

Review Source: GetApp
 

Andrei from UpLift, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

June 2017

June 2017

Fast to ROI. No need to staff with highly paid data engineers provides for lower TCO.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Easy and fast deployment.
Outstanding customer support team.
Fast evolving product that meets more and more our our needs.

Pros

Variety of data source types: from SQL, to unstructured data in JSON format, to cvs files and specialized connectors with Salesforce or Zendesk.
White-label analytics solution that you can share with your customers and partners.
Extensibile visualizations via JavaScript widgets.

Cons

Runs on a dedicated Windows box - not yet cloud-friendly.
Export to PDF functionality does not yet meet our expectations.

Review Source: Capterra
 

Allen from Donor Network West
Number of employees: 201-500 employees Employees number: 201-500 employees

June 2017

June 2017

Great team, great product,-

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Ease of access to data for many users. SiSense allows the business to have an easier connection to their data.

Pros

SiSense has been a positive experience for our teams since day one. The ease of use is the biggest draw for business users.

Cons

Mobile application is challenging and not as dynamic as the rest of the platform. It feels like there is opportunity here for SiSense.

Review Source: Capterra
 

Joe from Convention Data Services

June 2017

June 2017

The ability to create usable dashboards is a very quick process.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ease of building widget and creating easily understandable dashboards is a major factor in how easily this software is adopted.

Cons

I would like to be able to sort data by fields that are not included in the widget. I have a field I'd like to sort by a date value, but use the name value for these date ranges.

Review Source: Capterra
 

Caila from Lamb Financial Group

June 2017

June 2017

Signing with Sisense made perfect sense for Lamb and has changed the way we view all our numbers

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support
Pros

We first fell in love with the look and feel of the product. Then we realized how straightforward Sisense is to use and how easily we could change the way we analyze our business. Dashboards quickly changed the way we communicate our KPIs throughout the company in a very transparent way. Conversations are easier, employees are more motivated than ever, and all are held accountable to their work.

Cons

Performance has been a challenge for us at time with the more complicated dashboards. We have the dashboards refreshing every 5 minutes and that also can slow us down.

Review Source: Capterra
 

Telly from NTSP

May 2017

May 2017

Pretty good as a whole.. However there are still some issues that come up that at times will impact

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

The ability to connect to many disparate sources. I also like the ease in ability to create dashboards.

Cons

That we have to build custom table to complete outer joins. I'm concerned about the limited information regarding HIPPA security provisions.

Review Source: Capterra
 

Keith from Coperforma

May 2017

May 2017

I am very happy with Sisense, received great value in short period of time.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

I was able to generate my dashboards and implement them within short period of time.
The on-boarding and support were great, so helpful.

Cons

It wasn't as easy as I though it would be, it does require some SQL skills and technical understanding.

Review Source: Capterra
 

Moses from Arianus
Number of employees: 51-200 employees Employees number: 51-200 employees

March 2017

March 2017

Happy with Sisense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I'm using Sisense for 6 months now, I am the main designer in my company. We didn't used to look at data so much and the process wasn't too efficient. People in my company are now getting used to making decisions based on data, and they are using the dashboards of Sisense more and more. I am really enjoying it.

Review Source: Capterra
 

Tim from Premier Surfaces
Number of employees: 51-200 employees Employees number: 51-200 employees

December 2016

December 2016

SiSense Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

SiSense has been a very valuable tool to merge disparate data sources to provide intelligence to our team.

Review Source: Capterra
 

Chuck from Cisco Systems, Inc.

December 2016

December 2016

Sisense Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have been using this product for three months to create dashboards embedded in our software products to be used by our clients. Sisense is a powerful tool, albeit it has a number of drawbacks. The tool is quite clunky to work with, as it lags when creating dashboards with big datasets. It also seems to break down every once in a while.

Review Source: Capterra
 

Lauren from UL

December 2016

December 2016

Great for aggregating sales data

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We use Sisense for pipeline reporting, tracking sales numbers and territories. It's great to have multiple dashboards for different stakeholders in our company.

Review Source: Capterra
 

Andy from HoltKC.com

December 2016

December 2016

Consultant Uses Sisense

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I have a consultant that utilizes Sisense so i've been researching it. From a usability standpoint it is just as good as many others, however it doesn't appear to be quite as easy to set up on the back end as some of the other tools I've used. ANYTHING is better than the POS we had before this though, so I'm still happy with it!

Review Source: Capterra
 

Benjamin from TRACK Hospitality Software
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Solid BI Platform, great client-side / customer features. Excited to see what comes next

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

At TRACK Hospitality Software, we are delivering Cloud based applications for the independent travel market. Our biggest problem was responding to our customer base's demands for data and analytics about their business. Sisense is allowing us to turn our existing set of table-based reports into a powerful set of dashboards that bring BI analytics to all our customers. The team at Sisense has been world class and empowering us with the deployment and development tools needed to bring our solution to our customers.

Pros

Excellent client-side dashboard design tools and capabilities.
Exhaustive support for importing of data from a huge variety of sources. Very good UI for design and manipulation of data sources.
Simple setup and deployment, really does make going from nothing to great looking data dashboards lightning fast.
Good extensibility model with world class REST API support for managing and handling deployments.

Cons

Product lacks good support for multi-organization deployments: Sisense is tailored very much to be a large enterprise type of application, so deployments involving multiple sets of customers require additional development cost.
Product can stand to improve with better support for micro-level date and time based data sets.
Needs better support for software development lifecycle models, (e.g. dashboard versioning, widget repository)

Advice to Others

Solid as an enterprise class BI solution. Strains a little bit when being used as a multi-organization solution. Sisense team is incredibly responsive and forthcoming, which gives us great confidence that the product will do nothing but improve to address current deficiencies of the platform.

Review Source: GetApp