Sisense Software

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Recommendations

FrontRunners 2021

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About Sisense

Sisense goes beyond traditional business intelligence by providing organizations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking through the barriers of analytics adoption by going beyond the dashboard with Sisense Fusion - the highly customizable, AI-driven analytics cloud platform, that infuses intelligence at the right place and the right time, every time. Ranked as the No. 1 Business Intelligence company in terms of customer success, Sisense has also been named one of the Forbes’ Cloud 100, The World’s Best Cloud Companies, five years in a row. ...
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Sisense User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4.5

Showing 1 - 5 of 357 reviews

Ahuva

Company size: Unspecified

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

May 2021

Sisense gets users answers to questions in minutes, which used to take 10s of hours to collect!

User Profile

Dima

Verified reviewer

Company size: 51-200 employees

Industry: Gambling & Casinos

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Customer support

out of 5
4

Functionality

out of 5

November 2021

Good product with fast learning curve.

Very good product with fast learning curve. The support of Sisense is very good, fast response and professional answers.

Pros

The visualization part is very easy and convenient, there are no many small things to adjust like in other programs

Cons

Lack of basic features like font formatting, If you to so you can but only by javascript code.

Reasons for choosing Sisense

Visualization quality Local support in Hebrew Has data preparation level

Maxime

Company size: 51-200 employees

Industry: Hospital & Health Care

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2019

Best product for your shift in data analytics

Working in healthcare, we needed a powerful tool that would allow us to make our clients capable of easily visualize and understand their data in order to improve their operational productivity as well as the quality of care they dispense to their population of patients. Thanks to Sisense, we offer a complete libary of dashboards and even allow clients to create their own dashboards. It allowed us to bonify our offering and therefore increase our revenues while better serving our clients.

Pros

Sisense is easy to install and setup. It easy to use, both on the data modelling and dashboard design aspects. It makes it the perfect tool to quickly set up added value dashboards and begin your shift towards understanding your data. Sisense is also easy to embed and therefore makes it easy to provide our users with self-service analytics. Sisense's customer success team is great and will make sure you quickly see the value of their product through a customized onboarding process.

Cons

The fact that multiple data models (elasticube) are competing for resources (mostly RAM) on a single server.

Reasons for choosing Sisense

Ease of use. Ease of installation. Onboarding process and customer success team. Company's desire to partner with ours. Flexibility in pricing.

Niv

Company size: 51-200 employees

Industry: Gambling & Casinos

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
4

Functionality

out of 5

March 2022

Sisense data analysis

Pros

The easy way to customize your dashboards for analyzing better the data, great predictive analysis

Cons

Basic reporting feature, can be improved and same goes for alerting in real time

Anonymous

Company size: 51-200 employees

Time used: Less than 2 years

Review Source: Capterra

4

Ease-of-use

out of 5
4

Value for money

out of 5
2

Customer support

out of 5
4

Functionality

out of 5

March 2019

Sisense is very flexible, but not for the faint of heart

We deployed Sisense embedded in our own suite of healthcare software products and have been overall fairly pleased with the results. We can achieve almost anything we set out to do with some combination of plugins and existing functionality, and some additional paid work through their professional services team. Unfortunately, I have not been impressed with the support we've received. We had a lot of critical issues during implementation and it was difficult to engage Sisense to actually help troubleshoot the problems. The support has improved over the past year but their stellar support was a prime selling point during the sales process and I can't say that they have delivered on that. Overall, there's a lot of opportunity when deploying Sisense, but be prepared to step up and solve your own problems.

Pros

We really liked the fact that sisense is a "full-stack" BI tool so we could keep a separate reporting data store without having to pay extra fees for SQL licensing. We have a LOT of data since we work in healthcare, and paying SQL licensing fees to store an extra set of data would essentially double our reporting costs. There are many plugins available that you can use in combination to build a very flexible system.

Cons

One of the issues we ran into was becoming dependent on plugins and non-standard setup procedure to support our unique needs. As our system grew, it was difficult to find reliable support people to work with us on the Sisense side. The support team did not have the technical expertise I would expect for such a complicated product, so we ended up learning a lot on our own and solving our own problems.

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