Sisense

RATING:

4.5

(379)

About Sisense

Sisense goes beyond traditional business intelligence by providing organizations with the ability to infuse analytics everywhere, embedded in both customer and employee applications and workflows. Sisense customers are breaking through the barriers of analytics adoption by going beyond the dashboard with Sisense Fusion - the highly customizable, AI-driven analytics cloud platform, that infuses intelligence at the right place and the right time, every time. Ranked as the No. 1 Business Intelligence company in terms of customer success, Sisense has also been named one of the Forbes’ Cloud 100, The World’s Best Cloud Companies, five years in a row.

Awards and Recognition

FrontRunner 2021
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Sisense Reviews

Overall Rating

4.5

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Sisense

1 - 5 of 372 Reviews

Ahuva

Unspecified

Used more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

Reviewed May 2021

Sisense gets users answers to questions in minutes, which used to take 10s of hours to collect!

User Profile

Brian

Verified reviewer

Used daily for less than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed December 2017

Implementation Was Great, And Support Continues To Be Great. We Enjoy Pushing The Limits

Real-time Internal visibility to operations for account and executive management, also providing similar visibility directly to clients through OEM license of Sisense. We've become dependent on the operational analytics from Sisense for both assessing the success of recent feature updates and prioritizing new features.

PROS

Great experience. We use Sisense both internally and resell (OEM) to our clients. Sisense implementation team did a great job helping us to complete our first use cases, which was a great source of hands-on education. We've been running with Sisense for more than a year and have seen useful new features, design updates, and bug fixes. Their support people are efficient, professional, knowledgable, and just nice people. There have been challenges as we push the limits of functionality, but support from both the sisense community and the Sisense support people has allowed us to push through those challenges. Sisense has a incredibly useful and valuable product today, and I look forward to seeing the product roadmap come to reality. The speed at which we constructed our original solution, and several solutions since, is outstanding. That speaks to the production functionality and performance, and the people at Sisense that have helped us along the way.

CONS

The product does not have the ability to view it's own operational metrics on a dashboard. We pointed this out during our implementation more than a year ago, and this is still lacking in the product. We've built our own functionality around this since, but it should have come out-of-the-box. The mobile experience also isn't nearly as rich as we'd like. They've grown quite a bit there in the last year, but still needs more capabilities.

austin

Financial Services, 1 employee

Used weekly for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

2

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed October 2019

Periscope was amazing in its time

I was at an adtech company running millions of reads and writes a month and we needed insight into our data. At the time periscope was the most robust option. And whenever a problem happened someone was there to help remediate the issue.

PROS

Ease of use, caching features, and customer support were all top notch. Absolutely nothing to complain about besides the price point. If you are well funded, you will not be

CONS

The price point is very steep if you are a startup or if you wanted to use Periscope for a home project.

Reason for choosing Sisense

These products didn't exist at the time, but these product would be what I recommend to smaller companies.

Wei Chun

Information Technology and Services, 201-500 employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

3

EASE OF USE

3

FUNCTIONALITY

3

Reviewed December 2023

Powerful BI for Enterprise!

PROS

Sisense is powerful for visualisation and it supports a lot of different type of graphs. The caching layer is done well, reducing cost for processing on data warehouse.

CONS

Some features are buggy for large enterprise. For example, the sidebar that syncs the schema and table available will stop syncing if the data warehouse has too many tables. These data are still queryable just not searchable on the UI.

Angel

Health, Wellness and Fitness, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed September 2019

User-friendly software that I would recommend to others!

Easy to use and the team will help you for setting up with anything.

PROS

User-friendly! It can integrate with most of the software that my company is using.

CONS

It is not broadly integrated with certain software. No hotline for customer support for urgent issues.

Reason for choosing Sisense

The interface, good presentation from the Sales team and they can fulfill my needs.