About Rippling

Rippling makes it easy to manage your company's payroll, benefits, HR, and IT—all in one, modern platform. It brings all of your employee systems and data together and helps automate your busy work, such as onboarding. With Rippling, you can just click a button, and in 90 seconds set up a new hire’s payroll, health insurance, 401K, work computer, and third-party apps—like Slack, Zoom, and Office 365—100% online and paperlessly.
What is Rippling?

Rippling is an employee management platform designed to simplify HR operations and IT management. It gives companies a single place to manage payroll, benefits, employee devices, company apps, and more.


How do you use Rippling?

Rippling users access custom HR and IT modules from ...

Rippling Pricing

Starting price: 

$8.00 per month

Free trial: 

Not Available

Free version: 

Not Available

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Rippling User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 957 reviews

User Profile

Derrick

K4Connect

Verified reviewer

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

4

Functionality

5

Reviewed May 2020

Rippling is fantastic! Best software product I’ve used in years

Fantastic. Everything from the implementation to our daily use, this has been one of the best product purchases I’ve ever made. Plus, my boss ([SENSITIVE CONTENT HIDDEN] ) absolutely loves Rippling and has even talked about it at our board meeting! Good stuff all around and I have recommended it to at least a dozen colleagues in my local market.

Pros

The automations, integrations, and ease of use are second to none. Important tasks (i.e. onboarding a new employee) used to take me an hour and a half to complete with our prior vendor (due to disconnected workflows, confusing product layout, etc) and it now takes me less than 10 min with Rippling. Transformational.

Cons

The only con i can point to is not being able to just call into a customer support number for important issues (to speak to a live person), but the support email is monitored regularly, so it definitely makes up for any negatives. They also recently instituted a Pod system to support issues and it has been a great experience. It also appears they have recently hired account managers, which tells me they continue to scale the organization and add the appropriate team members for additional support. Good stuff all around.

Reasons for choosing Rippling

Cost effectiveness, ease of use, flexibility on purchasing only the modules we need. Plus, we were able to bring our own benefits broker, which others don’t allow. We ended up switching to Rippling/NFP as our broker after a couple of months because their service and offerings are more robust than our prior relationship, but that was by our choice.

Reasons for switching to Rippling

Old school payroll systems don’t seem to be focused much on the end user, which results in a complicated product and a host of needless activities and obsolete work streams which waste valuable time and cause undue frustrations. Plus, Not only is Rippling a huge time saver, but also a money saver as well! We have substantially increased productivity while reducing costs by 20%. It was a no-brainer to make the switch.

Kevin

Aurora Holdings Group, DBA The Aurora Group

Verified reviewer

Company size: 11-50 employees

Industry: Hospitality

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2021

Go Rippling!

The best way for a small business to manage a very complex process like HR and payroll.

Pros

We are new customers to Rippling. My son did extensive research into payroll venders with benefits and other services. We were former Gusto customers and satisfied with many of its services, but it was limited when it came to benefits and integrating into mobile device management. We like the ease of use and awesome customer support through email. They reply within a minute or two with simple solutions using screen shots and explicit directions.

Cons

Nothing thus far. The walk you through everything. They make it hard to fail.

Reasons for choosing Rippling

Simpler and price better with Rippling

Reasons for switching to Rippling

Many more HR and payroll features in Rippling. Nice way to integrate mobile device management using Apple products with security features we want installed.

Liz

DEAN SUPPLY COMPANY

Verified reviewer

Company size: 51-200 employees

Industry: Wholesale

Time used: Less than 6 months

Review Source

This review was submitted organically. No incentive was offered

Ease-of-use

2

Value for money

1

Customer support

1

Functionality

1

Reviewed February 2021

Rippling does one thing well - sell subscriptions! And they will LIE about ANYTHING to hook you!

One of the worst experiences ever. Don't waste your time and money.

Pros

From a user standpoint it is pretty simple to figure out.

Cons

First of all, implementation is you wasting 2 grand, because your own staff will have to spend their time figuring out how to implement the company. A couple of 15-min zoom meetings and email exchanges linking us to videos were all the help we got. They wouldn't even help with pretax/posttax set up questions! When we complained, they called it 'client driven'. I've personally been through multiple payroll company switches and all of the others exported what they could from the existing provider, set up the entire shell, then worked with us to figure out any tweaks and changes before going live. We expected at least 80% of the work to be done by Rippling, not 2%. What did we pay them for? Next, everything they lied about!! We had lists of non-negotiables like expedited one-day payroll processing, custom restrictions down to the field in profiles, reporting to multiple supervisors who can each approve time off requests, setting up deductions automatically that only happen the first payroll of each month... we were told yes to all of these, and these were all lies. They even went so far as to tell us everything isn't available in the sandbox demo so that is why some functions didn't work, when in reality they don't exist. Customer service sucks. Before we signed, we asked if we could cancel at any time if we were not satisfied, and yep this was another big fat lie. We are now having to lawyer up to get out of the 'annual' contract that supposedly was month to month.

Reasons for choosing Rippling

Price. BambooHR is a great HR software but the Trax payroll was too lacking for anything but simple payrolls. Also Rippling lied and we believed their promises.

Reasons for switching to Rippling

We wanted to upgrade to an HRIS. We also had concerns about Paychex after our longtime rep went mia and we received some unpaid tax liability notices.

Sherine

Valor Compounding Pharmacy

Verified reviewer

Company size: 11-50 employees

Industry: Pharmaceuticals

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed July 2021

Automates HR & Great for Department of 1

I have been able to centralize the company's structure through HR, not IT. That is the most major difference.

Pros

The organization of HR by Title, Level, Department, or Team makes you think through your structure strategically to then define who should have access to what. From there, you have the ability to manage multiple software integrations that are essential for employee management, onboarding, and feel confident that access has been removed at the time of termination.

Cons

I would like to have more control in customizing the Employee Home to function more heavily as an Intranet. I like the simplicity of it though. I would like to have Employee Relations added in Rippling - case management. Documentation of performance, PIP's, emails, reports from managers, complaints from employees, investigations, workflows and processes. If this could be attached to the employee profile, along with Performance Evaluations, that would round out the package.

Reasons for choosing Rippling

Paycom is robust, but I researched the [SENSITIVE CONTENT] and I saw the benefits of understanding HR and IT together. I felt the platform of Rippling was easier as well, but it offered more features than Paycom, and still gives you the choice of integrating with 3rd party apps if you don't want to choose Rippilng's for any reason. Paycom didn't do that. You have to use their apps.

Reasons for switching to Rippling

I wanted to have software app integration and control of Onboarding checklists and Termination access checklists, without relying on memory, or excel, or some other way of knowing who has access to what. It was a big security change for the company.

Brock

Epipheo

Verified reviewer

Company size: 11-50 employees

Industry: Animation

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Reviewed March 2021

Brock McKinley's Review for Epipheo

Now we are connecting up a bunch of programs together to make my workflow easier. Ripping is putting my HR, payroll, benefits and onboarding all into one place and makes my job that much better. I don't have to go to one program to send docs to an employee and then another to set up an email for a new employee and then to another to check an employee's benefit elections. Putting together all these things in one easy to navigate and understand platform is going to blow the competition away.

Pros

The easy of use! It just makes sense! Coming from Paycor, which is a convoluted mess, Rippling is a breath of fresh air. Easy to find what you are looking for and get things done. I'm no longer wasting time trying to figure out how to do something.

Cons

Only little things that could be improved. For the most part this in in regard to organizing things. Would be great to be able to change the order of apps in the side panels. Also would like to be able to duplicate templates in order to make slight changes. Also sometimes navigating the Custom Fields grid for employees can be hard to see what you are doing because it only shows the field title and not the section you are in. So maybe lines dividing sections or at least the section titles at the top could help with viewing and navigating.

Reasons for choosing Rippling

Zenefits doesn't have the elegant UI and isn't very professional feeling. Still found it hard to navigate. One plus is it did give us access to a dummy account to play around with. But overall was very underwhelming.

Reasons for switching to Rippling

Because Paycor is a complicated program that was messing up so many aspects of our business and they have absolutely NO customer service. We had an issue in January 2021 and I call three times to sit on hold for hours with no response. Filled out a support ticket and still to this day havent' received a response. They are basically a horrible company that doesn't care about the customers that have been using their services for years.

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