SAP BusinessObjects is a business intelligence solution designed for companies of all sizes. It offers ETL (extract, transform, load), predictive dashboard, Crystal reports, OLAP (Online Analytical Processing) and ad-hoc reporting functionalities within a suite. The product is available both in cloud-based and on-premise deployment options and caters to multiple industry segments, such as government, manufacturing and distribution, financial services and nonprofits.

SAP BusinessObjects allows users to integrate with external systems, such as Salesforce and Microsoft Office and combine data from these for executing business analytics and reporting functions. The product also features drag-and-drop interface, which allows users to customize reports using required parameters.

SAP BusinessObjects offers multidimensional data analysis, where users can create reports on multiple business parameters from disparate data sources. The product also offers a mobile app compatible with both iOS and Android devices.

SAP offers online portal, email, phone and Twitter-based support to the customers.



106 Reviews of SAP Business Objects

Overall rating

4.19 / 5 stars

Filters:

Showing 1 - 20 of 106 reviews

January 2019

Courtney from Seaside Casual

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

5 of 5

Functionality

1 of 5

January 2019

SAP Business One

We are digging further into the features of SAP, we will see as we expand.

Pros

The amount of accessible information and the reports that can be generated.

Cons

The ability to lay-out your personal screen is not user friendly. You need an independent IT contractor.

January 2019

Anonymous

Verified Reviewer

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

January 2019

SAP business objects greatful business objects

Great experience . I used it from last 5 months. My work will complete on time by the help of this.

Pros

This make to do business easier and maintain records fastly and simply.

Cons

Easy to access and use it. They help to maintain records easily

January 2019

Wojciech from Explorer-Consulting

Company Size: 1 employee

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

5 of 5

Customer support

4 of 5

Functionality

5 of 5

January 2019

Advanced business analytics

I create dashboard to present sales information. It's great to be able to do it with "blank paper" and add visual elements connected to externa data. It's easy to build what-if analysis ad-hoc during business meetings.

Pros

I use SAP solutions to create dashboards and visual reports.
What I like in SAP BO, that we can create powerful and innovative presentations - from 0 to our vision.
I use many of all great options like:
- maps
- charts
- gauges
- sliders.
Except that, it's possible to add external data and visual elements like shetchnotes and files from other formats.
What is very important, reports are interactive, so we can create what-if analysis in easy way, with our vision in out minds. Dashboards can be connnected to external data sources like Excel or databases.

Cons

It would be great to be able to work more without specific informatics knowledge. It would be great to see more options to share final work with others.

January 2019

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

5 of 5

Functionality

3 of 5

January 2019

Great product

It was a good experience.

Pros

The web reports functionality is great. The concept of crystal reports is good.

Cons

Resource allocation and Server intelligence agent.

January 2019

Rekha from IBM

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Customer support

3 of 5

Functionality

4 of 5

January 2019

SAP Business Objects

Pros

The best part of it is once the report is designed, we can schedule its time to run, and recipients and it is not restricted to the Organization which purchased.

It allows more than one lakh records at a single stretch.

It fetches live and latest data from Operational Data Source

We can create user defined functions


Cons

Migration from SAP BO to another reporting tool was very difficult. It can be more compatible and flexible. We cannot apply the filters using brackets.

December 2018

Ramesh from Conduent business services

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

Good application

Pros

This is good time management tool with simple user interface

Cons

User interface can be modified for more simplicity.

December 2018

Sue from Marisoo Art

Company Size: 2-10 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Functionality

5 of 5

December 2018

Greatest business investment

I've used multiple sections of SAP and throughly enjoyed how each section works so smoothly with the others. It has the added bonus for companies that are global being able to link all business as well.

Pros

Once it's been implemented for the entire company it integrates every aspect smoothly. The ability to link every part of the business is invaluable. From HR to logistics to production, managing warehouse inventory cost saving are realized.

Cons

Implementation can be tricky if the people setting it up dont take the time to learn the business from one end to the other. It takes a team working in unison to develop a fully functional system. I've seem great things from SAP and I've seen a company sinking from a poor implementation.

December 2018

Anonymous

Verified Reviewer

Company Size: 201-500 employees

Review Source: Capterra


Ease-of-use

3 of 5

Functionality

3 of 5

December 2018

A great product in it's time

Pros

BusinessObjects came up with a fantastic way to interact with data back in the day. The Universe concept is still a great way to translate the technical terms in the underlying systems into business language.

Cons

Sadly BusinessObjects innovation has slowed since the SAP acquisition and the product has been overtaken by the likes of Tableau and Qlik, who provide easier to use options that require a lot less time to get up and running.

December 2018

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

5 of 5

December 2018

World class Business Intelligence Solution, the information just in time for taking decisions

Pros

I loved the way for sharing insights and in collaborative way make decisions in our business team. The solution was really helpful to our business needs for data/information requirements

Cons

Integration with other solutions was a little bit difficult, in some cases we had to create some interfaces for get this work done.

December 2018

Laurie from Relias

Company Size: 501-1,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

December 2018

Business Objects embedded capabilities

I used Business Objects over nearly 10 years at 2 different corporations and generally was able to accomplish what I set out to do with it. Customer Service was usually able to point us in the right direction to resolve issues we ran into. I also like the Universe concept that facilitates combining the business and data layer for self-service reporting.

Pros

I liked that it could be embedded with single sign on with a transactional application in a SaaS environment. This enables companies to build the software they have domain knowledge in and take advantage of reporting capabilities that tools like Business Objects has.

Cons

It can sometimes be difficult to work through navigation issues when embedding the software. It requires someone to understand how to get into the toolkit, which has a learning curve.

December 2018

Sarath from SSDI

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

4 of 5

Functionality

4 of 5

December 2018

“Good front end reporting software tool”

Pros

It is very easy to use and understand the customers .it is mostly connected RDBS Databases. It is a platform independent and robust tool

Cons

Before using this software at least need knowledge of data base, SQL query languages and basic fundamentals. It will take lot of time when software version and patch takes

November 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Great Front-end

Pros

Using BOBJ has been light years better than previous database front-ends that I utilized, it is full of functions andhas a much more user friendly interface.

Cons

Many of the functions are at a more basic level and require you learning their program to be able to nest them together and get the results you're looking for.

November 2018

Glendy M from Corporación ISC Bunker Ramo de Venezuela

Company Size: 51-200 employees

Review Source: Capterra


Ease-of-use

4 of 5

Value for money

4 of 5

Customer support

3 of 5

Functionality

4 of 5

November 2018

Great tool, reliable architecture and very useful

In space, the area that I address is the customer service through this fantastic tool we can keep a real-time control of the requests for services from our customers, assigning numbers of events that link the whole process with the areas involved, from that the service request is made until it ends with the invoicing process of it.

Pros

The scope advantages and the ability to link the data available in our organization by SAP BusinessObjects has allowed us to optimize the administrative and operational processes in a way that allows us to access the correct information.

Cons

I do not have negative opinions of the tool, within the organization has been very useful the use of it.

November 2018

Anonymous

Verified Reviewer

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

4 of 5

November 2018

Fairly good product; needs a "face-lift"

Pros

Creating reports from universes designed the "traditional" Business Object way, or using derived tables is fairly seamless, with each approach having its own pros and cons. I like that the applet version and the HTML version of WebI are fairly closely aligned in terms of the feature set.

Cons

If the HTML and applet version of the WebI provided the same functionality, it would make development that much easier. Right now, for developers to accomplish certain things, they have to guess whether the applet version or the HTML version is appropriate to use. It would be nice to be able to connect to a universe on your local machine without having to export it to the CMS all the time (i.e. make it more "real-time")

November 2018

Ashwin from Minneapolis Public Schools

Company Size: 5,001-10,000 employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

1 of 5

Functionality

4 of 5

November 2018

Complex accounting system for competent business people

I enjoy it as I have learned to use it with the help of others

Pros

The system is fast, reports pull quickly and there is little waiting

Cons

Users who are not finance savvy will struggle and it is difficult to teach them

October 2018

Antonio from Mechanical or Industrial Engineering

Company Size: 5,001-10,000 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

3 of 5

October 2018

A hard surface

Pros

You can manage a lot of documents and information for many people and make printables. This information can be use in many areas at the industry.

Cons

Its a little dificult to change the position of the fields and the titles as well. some times the information can last a few minutes to be printed.

October 2018

Raghavendar from Infosys Technologies Ltd

Company Size: 10,000+ employees

Review Source: Capterra


Ease-of-use

3 of 5

Value for money

3 of 5

Customer support

4 of 5

Functionality

4 of 5

October 2018

Unbeatable End to End Enterprize Business Intelligence solution

I have been working on SAP BO for past 10 years across different domanins like banking, manufacture and health care and built hundreds of application on BO. This is my primary skill set.

Pros

1. It is a massive BI tool which can support thousands of reports within the company
2. The security implementation is much far advanced
3. The different tools of the package WebI, Crystal, analytical tools serves/covers all needs
4. Lot of intelligence applied building this software and latest versions 4.2 is much advanced and feature rich
5. It also has ETL tool BODS providing end to end solution
6. It connects to all most all RDBS databases

Cons

1. Platform administration is too challenging
2. software version and patch takes lot of time
3. Too many features sometime confuses the developer and users (till there is scope for user friendly)
4. New release are too late and other side competitor like Tableau are moving very fast
5. Lumira still lacks lot than equivalent competitor tools

October 2018

Anonymous

Verified Reviewer

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

4 of 5

Functionality

5 of 5

October 2018

Makes it easy to build complex queries without knowing SQL, I love it!

I use BusinessObjects every single day, multiple times a day. We are transitioning to start having all reporting come from BO as once the reports are setup and scheduled its "set it and forget it" in many cases. We put a lot of focus on automation and reducing the amount of time spent building custom reports and one-off analyses. So we have built numerous reports to support our sales team, operations teams, vendors, and c-suite that are all easily refreshed and filtered by the users on their own. And our analytics and reporting teams now have time to work on larger scope projects rather than being bogged down by requests.

Pros

I love most everything about BusinessObjects. It's a great way for our employees to self-service in many cases as previously they had no way to get access to larger data sets unless they put in a request with analytics. But now our Directors have access to data and reports at their fingertips with minimal training (they don't need an in-depth understanding of databases or SQL queries to use the software).

Cons

A con that is worth mentioning is that exporting large data sets can be a bit slow. But the ease of use and other benefits definitely outweigh that.

October 2018

Tim from ISRG

Company Size: 1,001-5,000 employees

Review Source: Capterra


Ease-of-use

2 of 5

Value for money

3 of 5

Customer support

3 of 5

Functionality

3 of 5

October 2018

Worked well in past but moving forward

Pros

Is fairly straightforward to use and some flexibility in data organization

Cons

Seems to be slower than other options and data labeling can be a challenge

October 2018

Alicia from The NOMORE Foundation

Company Size: 11-50 employees

Review Source: Capterra


Ease-of-use

5 of 5

Value for money

5 of 5

Customer support

5 of 5

Functionality

4 of 5

October 2018

Industry Leader in BI is Perfect for Us

With SAP BusinessObjects, we find new insights in our donor data. Keeping track of relationships is crucial to our organization.

Pros

The universe makes connecting to our data super simple for myself as a business user. I cannot imagine trying to connect to all these databases without some level of advanced database knowledge.

Cons

The Lumira tool does not offer the features that competitive tools like Tableau offer.