Stratum Software


 

Stratum by Silvon is a robust business intelligence solution that was designed to meet the unique needs of business professionals working for manufacturing and distribution companies.

Stratum offers a full suite of integrated analytic applications and a number of options for distributing business intelligence data via dashboards, scorecards, scheduled reports, alerts and other methods. With built-in analytics package and forecasting capabilities, Stratum gives intelligent insight and visibility into company’s sales, inventory, financials, customer service, and vendor performance.

The solution extracts data from multiple locations and compiles it into one central place so that users across departments are able to analyze the same information in real-time. The reporting metrics allows businesses to compare KPIs, recognize trends, and plan for performance improvement.

Stratum can be deployed on-premise or over the web. Their web-based version is compatible with mobile devices including iPads and Android tablets, giving users access in and out of the office.

 

Stratum - KPIs scorecards
 
  • Stratum - KPIs scorecards
    KPIs scorecards
  • Stratum - Performance portal
    Performance portal
  • Stratum - Planning screenshot
    Planning screenshot
  • Stratum - Sales performance to plan
    Sales performance to plan
  • Stratum - Features
    Features
Supported Operating System(s):
Web browser (OS agnostic)

48 Reviews of Stratum

 

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Software Advice Reviews (17)
More Reviews (31)

Showing 1-17 of 17

Britney from The Neil Jones Food Company
Specialty: Food / Beverage

December 2014

December 2014

Software Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It helps out with daily work activities. It's easy to navigate through simple tasks.

Likes Least

At this time I have no complaints about the difficulty using the program.

Recommendations

It is easy to navigate to complete the daily necessary duties.

 
 

Ann from Neil Jones Food Company
Specialty: Food / Beverage

December 2014

December 2014

Silvon review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to pull specific data on the information needed.

Likes Least

It was difficult to create reports from beginning.

Recommendations

This is a very useful tool to assist with reports and to reflect on a year's movement of inventory.

 
 

Sandra from The Neil Jones Food Co.
Specialty: Food / Beverage

December 2014

December 2014

Sales Reporting Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Silvon provides a great way to pull and manipulate vast amounts of data.

Likes Least

It's difficult to get the hang of in the beginning. After a while, it's a bit easier.

Recommendations

Take your time to really learn what Silvon can do for you.

 
 

Tammy from The Neil Jones Food Company
Specialty: Manufacturing

November 2014

November 2014

Silvon Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ability to compile very large groups of data into one useable report.

Likes Least

I would like to be able to manipulate the data a little more. Some of the formatting available limits the views that I create.

Recommendations

Know what it is you are looking to pull from Silvon and the formatting you need. Ensure that this program can meet though needs.

 
 

Lilia from The Neil Jones Food Co.
Specialty: Food / Beverage

November 2014

November 2014

2015 Sylvon Servey

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Once you build a report, your view data is automatically updated and there is no need to rebuild your report.

Likes Least

The formulas are a bit complicated. I would like to see more improvements to the view set up. Freeze panes would be helpful.

Recommendations

Make sure you understand what you need and review if this software will meet your expectations.

 
 

Meghan from The Neil Jones Food Co. {628}
Specialty: Food / Beverage

November 2014

November 2014

Silvon review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

You can do so much with the software.

Likes Least

I wish there was better training on how to use it. I don't know if that would be more of an issue with my employer, or Silvon.

Recommendations

I recommend a better training program. Especially for those just starting out.

 
 

Renata from The Neil Jones Food co
Specialty: Food / Beverage

November 2014

November 2014

To be or not to be: Silvon limits or Admin malfunction?

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like that you can splice and dice data and look at it various ways. If the report set up is done, you can access it quickly at a moments notice in near real time, within a days worth of updates.

Likes Least

My least favorite aspect of the program is that it does not inform you when you are outside of your authorized limits and cannot perform a function. It needs something else. It just lets you spin and try until you give up or determine it is not in the cards. It's a waste of time and disincentive to exploration. In fairness to Silvon, it it is hard to determine where Silvon's limitations are vs those dictated by administrators.

Recommendations

Silvon training of those purchaser staffers who will build the house constructs of the program should espouse use of logical abbreviations so that paper and time and finger resources are preserved.

 
 

Alicia from Neil Jones Food Company
Specialty: Manufacturing

November 2014

November 2014

Powerful tool for data extraction

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Silvon is great for getting reports on demand quickly using company data that in the past had to be handled via pivot tables. Once a view is set up, even the least tech-savvy user can get the information they need in the click of a button. Their folks are attentive and have many ongoing training opportunities for the casual to advanced user.

Likes Least

My only real complaint is that the formatting component (Planner) does not come standard and is an add-on for an additional fee. As my company did not want to invest in this fee for every user, most everything that comes out of Silvon has to be reformatted in Excel which kills a lot of the time-saving aspect of one button reporting. The coding used is also somewhat convoluted if you're not a programmer.

Recommendations

Know what your software needs are prior to purchasing this product or you may find yourself getting nickel and dimed over extras or frustrated at the amount of hard coding that will be needed to manipulate your report results.

 
 

Bernie from The Neil Jones Food Company
Specialty: Manufacturing

November 2014

November 2014

Stratum is very easy to use

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the ease of use and speed of retrieving information. It is very easy to filter monthly and annual information as well.

Likes Least

The view finder is difficult at times. I find getting the correct information loaded is a little difficult.

Recommendations

We have people in office who are experts using this software. When I run into problems, I ask them for help.

 
 

Steve from Pharmavite LLC
Specialty: Manufacturing

October 2014

October 2014

Stratum by Silvon - Dependable Sales Data and Insights Delivery

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the reliability. It's easy to build ad-hoc views on the fly. I also like the ability to select different time buckets for different columns on any report. Stratum always works with you as a partner

Likes Least

Stratum interface is showing its age. There is an opportunity to modernize. Services such as SSRS and PowerPivot enable nice cosmetic enhancements to view Stratum data. I'd like to see improved product support team's depth of product knowledge.

Recommendations

Attain references from current customers. Evaluate total cost of ownership.

 
 

Anand from Westlake Chemical
Specialty: Manufacturing

October 2014

October 2014

Stratum Demand Planning

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The Stratum Viewer application is we- based and visually appealing to an end-user. Our end-users seem to love it. From an IT standpoint, we are thoroughly appreciative of the consulting support we received to implement the project within an aggressive timeline. They are seasoned and responsive professionals.

Likes Least

I wish the planner application was web-based as well.

Recommendations

For a planning application, user adoption is key. User adoption in a large part is driven by ease of use and visual appeal, areas in which the Stratum product excels.

 
 

John from Neil Jones Food Company
Specialty: Food / Beverage

October 2014

October 2014

Great tool as long as you don't need too much detail.

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The software is relatively intuitive. Learning and mastering it doesn't take an excessive amount of time. Changing how you are viewing and sorting data is easy to manipulate.

Likes Least

It doesn't seem that it is designed to go from a top-level view drilled through to a detailed view. Also, multiple calculated formulas can really slow down or freeze the view you are looking at.

Recommendations

Evaluate what you are going to need it for. Our sales people tend to want to see sales history without a lot of analysis. This is perfect for that. Our sales management likes to see the sales data with additional analysis on it. This can become an issue with drilling to the level they need and include calculations.

 
 

Will from Follett FHEG
Specialty: Retail

October 2014

October 2014

Stratum Viewer at Follett

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like its close tie to the iSeries Data Warehouse and the expanded functions over IDEAS that it offers. It also ties closely into Excel and scheduling abilities.

Likes Least

The daily update cycle is lengthy. This could be a reflection of our data, but it is a constant irritant with the users. Some views are run long, but this could be our data and the analyses the planners are doing.

Recommendations

Talk with references and put a large amount of upfront time into sizing the servers involved. This caused a fair amount of discontent until we got the sizing and infrastructure right.

 
 

Mark from Tony's Fine Foods
Specialty: Food / Beverage

October 2014

October 2014

Our experience with the Silvon Product

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I like the fact that the software has grown with the industry and is the outcome of the company listening to it's customers. Silvon has done a good job staying knowledgeable about many niche industries including the fffood industry. They treat their customers like a partner. I always enjoy sharing our challenges and vision for the software and feel their team wants to hear our opinion. The Silvon software has been a great fit for us as we liked the versatility of the software (integration options, calculated fields, virtual dimensions, etc.). The access speed of the cube reporting has been a huge improvement for us as we transitioned from the thick client application.

Likes Least

Sometimes the software can be challenging to maintain (from the administration side). We are used to supporting our own software, but have looked to Silvon to help us maintain this area.

Recommendations

Talk to some of the Silvon customers in your industry and size that might be using this software. Have a good understanding of what your reporting needs are before looking for a product. Don't get too swayed by dashboard systems. The data feeds are as important, if not more important.

 
 

Thomas from Lactalis American Group
Specialty: Food / Beverage

October 2014

October 2014

Lactalis American Group - Stratum Review

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It's versatile and is easy to learn and use for most individuals, but some find it difficult. They offer continual application improvements available from year to year. They have outstanding support and responsiveness and offer exceptional training materials and audio/video tutorials.

Likes Least

I dislike the inability to freeze column headings on multi-page views.

Recommendations

Let the users test drive the application before making the final decision. They need to embrace the application and become self-sufficient in its use. Otherwise, your IT department and/or power users will be forced to support the entire user community.

 
 

Kathy from KapStone Container
Specialty: Manufacturing

October 2014

October 2014

Silvon Product review for our company

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

This product gives us the ability to look at our data company-wide/multiple locations in an accurate and convenient way. I like to initially see the overall picture then like the ease of going in for more detail. The support for issues and training are top of the line

Likes Least

The only thing I can say on this is it is not the product or vendor that i might have an issue with, but the use of all it has to offer that we as a company are not taking advantage of.

Recommendations

Definitely give this software a look as it would be great for any type of business.

 
 

Mike from Del Papa Distributing
Specialty: Distribution

October 2014

October 2014

Del Papa Stratum

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Once learned, the product can provide the kind of reporting needed and functions without fail. As I state below, there is a fairly steep learning curve.

Likes Least

There is a fairly steep learning curve to get to a point where it is easy to use and can be frustrating for the new user.

Recommendations

Get a copy and try it. If the product is good and the salesman has confidence in it, they will let you try it so you can get a good evaluation. Nothing is better than hands on.

 
 
 
Showing 1-20 of 31

Sue from Greatland
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Reporting Tool review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Latest version is okay. Not quite as intuitive as the previous version. Don't care for the way info now diaplays when the report is run.

Pros

Display of various report dimensions

Cons

Display of information after query/report is run.

Review Source: Capterra
 

Elise from Greatland Corporation
Number of employees: 51-200 employees Employees number: 51-200 employees

February 2017

February 2017

Stratum met our reporting requirements... twice

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Silvon was the only vendor that demoed and met our main reporting requirements (twice... initially when acquiring a reporting tool for users on the iSeries and 7 years later when we re-visited our reporting tools for SQL server). We especially needed criteria like "all these but not those". Stratum allowed our users to write and run their own reports, freeing up IT time for projects. The users love the crosstab reporting! Silvon employees are knowledgeable, friendly and caring. The on-line documentation is full of examples and the help videos are great!

Pros

We love the ability to manipulate the criteria. A primary requirement for us for reporting is give me all these (items, customers, etc.) but exclude these few. User lists allow us to do that!

Cons

We definitely needed Silvon's help to get the tool up and running, but they helped us with the extract, load and processing set-up.

Advice to Others

Silvon Software wants you to get the most out of their Stratum software... from conferences to monthly instructional webinars to periodic check-ins by a sales rep to new help videos.

Review Source: Capterra
 

Michael from World's Finest Chocolate

February 2017

February 2017

Best value BI tool on the market

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This system was a straight forward and easy implementation and has been an invaluable tool to our sales and finance teams. It remains low maintenance and is an easy system to train and on-board users to.

Pros

Ease of implementation and use. Extremely cost effective solution

Cons

Would like for some basic visual dashboard and charting functionality to be built in.

Advice to Others

If you are looking for a straight forward, cost effective data analysis tool, Stratum should be at the top of your list for consideration.

Review Source: Capterra
 

Kevin from Worlds Finest Chocolate Inc.

February 2017

February 2017

Visuals need to be enhanced...

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stratum is basically a giant pivot table. It allows for data extraction but I think there is serious room to enhance the visual displays. Visual enhancements are a must...dashboard options (with multiple data pulls), graphs, geo-mapping, sharing and drill-down capabilities would be very nice to have.

Review Source: Capterra
 

Jason from World's Finest Chocolate

February 2017

February 2017

Managing Director

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

With the Stratum software, I can easily create standing reports that I use on a daily basis. However, more importantly, Stratum allows me to create ad hoc reports effortlessly to dig into individual questions that come up on a daily basis.

Review Source: Capterra
 

Linda from Herr Foods Inc.
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Stratum Business Intelligence Software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Silvon Software has been providing Business Intelligence software before BI became a buzz word!They provide a robust, scalable solution to deliver business insights against any data set.

Pros

I'd have to say that I like the flexibility of the software the most. Insight to Sales, Inventory, Production, Receivables, Payables, General Ledger etc. can be gained by importing data from these applications into Stratum. The software handles 100+ concurrent users.

Cons

I frequently export to MS Office tools for better graphics and annotation capability.

Review Source: Capterra
 

Mark from Titan International, Inc.
Number of employees: 5,001-10,000 employees Employees number: 5,001-10,000 employees

February 2017

February 2017

Silvon Viewer Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Titan has been a customer of Silvon for 20+ years and still with them because of value for the money. Recently working on moving the solution into a hosting situation to better reflect today's business requirements.

Pros

Ease of use

Cons

not real time data

Advice to Others

Managed Services has not been as high of value as it has been in past years

Review Source: Capterra
 

Derek from Citizen Watch Company of Canada
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2017

February 2017

Stratum Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stratum consistently meets our needs and when it does not the issue is quickly resolved. It is an easy platform to learn and teach.

Pros

ease of use, multiple selections

Cons

The loading time but it is standard with comparable platforms.

Review Source: Capterra
 

Stephen from CertainTeed

February 2017

February 2017

Using Stratum for Financial reporting & analysis

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I find Stratum a useful tool for month-end reporting of sales results and analysis by customers and channels. Even though Stratum was initially bought by our Sales organization for their use, our finance organization is able to use Stratum by tailoring data views that enable us to understand the drivers of our monthly sales including customer pricing. Even though stratum has graphing capabilities, due to our internal presentation requirments we download stratum data to Excel and create our graphs using Excel.

Pros

Ease of use in creating views and downloading to Excel

Cons

Difficulty in using existing views as the year rolls-over to new year.
Many existing views do not allow editing to change the year.

Review Source: Capterra
 

Nick from Expera Specialty Papers
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

February 2017

February 2017

Good bang for your buck

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

The software was setup easily with great support from the company, and managing the software takes a little more work than we thought. However it comes with great features and functions that more than meet our expectations. I would recommend the software but keep in mind it will require a lot of training for the users.

Review Source: Capterra
 

Gary from Candle-lite Co. LLC
Number of employees: 201-500 employees Employees number: 201-500 employees

February 2017

February 2017

Candle-lite Demand Planning Manager

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Overall, I find Stratum easy to use and exceptional to use as I review data at several levels.
However, I struggle with the use of filters. As I drill down to several levels , it still pulls all original data in the fields instead of narrowing the list. I would like to see the filter function replicate the functionality of Excel.

Pros

Ability to drill to several levels and change the hierarchy of the fields.

Cons

The filter and search functions is not user friendly. As I drill down to a certain level, I expect to use the filter and only see values that are in the field I pick. Instead, I see all original values .
I would to see the filter function perform similar to Excel.

Review Source: Capterra
 

Adrian from Hoffmaster Group Inc.

February 2017

February 2017

Functional product but lacks in support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I manage the back end Silvon's Stratum products for my company. While the use and set up are fairly simple, trying to get information from their customer support at times can be like pulling teeth. Getting answers to my issues that turn out to be rather simple solutions often take a day or two of back and forth emails until they finally give me a solution. The lack of troubleshooting help on their website and having to go through emails further pushes this inconvenience.

Review Source: Capterra
 

Michelle from Creative Converting

February 2017

February 2017

Stratum Viewer makes budgeting easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stratum Viewer is easy to learn and the views are endless. We use Stratum Viewer for our annual budgeting process. Budgets can be entered at various levels (product, group of products, customer, territory, by month, etc). Users can quickly build views to allow this. Data can be uploaded from Miscrosoft Excel in seconds, literally. It takes additional preparation time to enter a budget for a product for which no budget history exists (new item). Conversations with Stratum IT suport helped us bridge that gap.

Pros

ease of use, easy to manipulate, simple to understand

Cons

entering budget for items for which no history exists

Review Source: Capterra
 

Lupe from Creative Converting

January 2017

January 2017

Stratum Viewer Survey

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I personally love Stratum, and especially Viewer, because of the flexibility setting up reports and its quick response time. the ability to slice and dice the data is endless. The business considers it a very powerful too.
For me, I would like to see two areas changed if possible. The node concept on the attributes is difficult to train on, and adds steps to every filter. If they were designed more like the measures where you can edit them without opening them up to the 2nd node would be wonderful.

Also the verbiage used within the software sometimes isn't very user friendly. Terms such as member list, edit attribute relationships caption expression and format string are not terms that are readily understood or received by new users. I still love it!

Pros

The flexibility of drilling down from year to months, and then back up. Also the ability to drill down on unlimited attributes. Ability to budget within the tool and at any level. The pre-built Stratum expressions in Viewer. The flexibility of inter-changing rows and columns. the ease of creating/applying conditional filters.

Cons

The node concept of attributes, the limitation of pick up fields, the export at size 13 font, the fact that the filters don't export out with the report, the difficulty of adding budget where no history exists,

Review Source: Capterra
 

Keith from Stanley Black & Decker
Number of employees: 1,001-5,000 employees Employees number: 1,001-5,000 employees

January 2017

January 2017

Gives us what we need

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Stratum.Viewer provides the data analysis tools that our business needs to run successfully. Most users are happy with the product, and our user base is constantly growing.

Pros

No software loads on PCs

Cons

Amount of time to reload cube

Review Source: Capterra
 

Joseph from PSG
Number of employees: 10,000+ employees Employees number: 10,000+ employees

January 2017

January 2017

Excellent customer service / OK software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Customer service on Stratum is top-notch. Questions and service issues are addressed quickly.
The software absolutely does what it says it will do.
The cons are primarily around some of the difficulties of building reports. It is impossible to copy and paste a measure item so it is more labor intensive than it seems like it needs to be to build and alter reports. This is especially bad at the beginning of the year when reports need to be changed.
Overall, I give Stratum 4/5 stars because I am happy with the support and the way the program operates other than the report building.

Pros

Service

Cons

Report building

Review Source: Capterra
 

Matthew from Tony's Fine Foods
Number of employees: 201-500 employees Employees number: 201-500 employees

January 2017

January 2017

A great analytic software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love all the features of silvon reports. I use this software every single day in my work...the only thing that this reporting software really needs is an undo button because sometimes when building a report if you click something you didn't mean to you have to start over in the report.

Pros

Great reporting, nice graphs, easy to use

Cons

No Undo button

Review Source: Capterra
 

Joan from Candle-lite Company

January 2017

January 2017

Stratum review 2016 usage year

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Once I used the program for a while, it became more intuitive. It does lack user friendly copy/paste functions, as well as ease in renaming a file. I still have figured out how to rename an existing file.

Review Source: Capterra
 

Michael from Tony's Fine Foods

January 2017

January 2017

Great Data and Business Intelligence Tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I've been a Stratum user for 5 years. Not only is the software package easy to use, the Stratum support team is always quick to help whether it is a simple question or an advanced syntax formula that is needed. The Stratum team is always working on updates and really strives to know how the customer is using the tool, in order to make improvements.

Review Source: Capterra
 

Jose from Jakes
Number of employees: 51-200 employees Employees number: 51-200 employees

January 2017

January 2017

Great Product

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many of my end users are enjoying the power of information on their tips. In the past they had to wait for IT department to create reports and now they have the ability to create their own

Pros

Ability for users to create their own reports

Cons

A bit difficult to create some templates

Advice to Others

Create tutorials for first time users, advanced classes for power users

Review Source: Capterra