---
title: "Diligent Boards Reviews, Pros and Cons - 2026 Software Advice"
description: "Reviews of Diligent Boards. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Diligent Boards is a good fit for you!"
source_url: "https://www.softwareadvice.com/board-management/diligent-boards-profile/reviews/"
page_type: "reviews"
language: "en"
---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Productivity Software](https://www.softwareadvice.com/productivity/)

/

[Diligent Boards](https://www.softwareadvice.com/board-management/diligent-boards-profile/)

/

Diligent Boards Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/board-management/diligent-boards-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/board-management/diligent-boards-profile/alternatives/)

# Diligent Boards User Reviews

## Reviews summary

- Overall rating: 4.7/5
- Total reviews: 342

### Secondary ratings

- Ease of use: 4.6/5
- Customer support: 4.8/5
- Value for money: 4.4/5
- Functionality: 4.5/5

### Rating distribution

- 5 stars: 251 reviews (73%)
- 4 stars: 80 reviews (23%)
- 3 stars: 8 reviews (2%)
- 2 stars: 2 reviews (1%)
- 1 star: 1 reviews (0%)

### Most mentioned pros

- Offline document viewing on tablets, private annotation capabilities, and granular access control simplify executive meeting preparation.
- As I've started “not flipping through the organized piles of board materials” in preparation for my meetings, using Diligent Board but one secure repository to manage everything has been a game changer for me.
- It saves a ton of time because I don’t have to repost entire packets when one document changes as everything is always up to date and organized for the board.

### Most mentioned cons

- Although certain aspects of the interface are somewhat antiquated and some of the features such as Search etc, take a bit of time to get used to. And there is an occasional lag during peak times of the day when I’m trying to push through rapid fire updates.
- So, to link the same e-mail in different organisations, Diligent required the user approval and that the user informed the organisations which he/she had the e-mail registered. As this information is pointless for the person that is implementing the platform (me) and for confidentiality matters this same person should never had the information, I understand Diligent should check this information by itself or exclude this requirement, keeping only the user's formal approval for linking the e-mails.
- Sometimes the interface seems a bit dated and could do with some better navigation such as when I want to go back and forth between two sections or browse through past documents.

## Diligent Boards customer reviews

Showing reviews 1-25 of 342 (page 1).

### Essential platform for board governance.

- Overall rating: 4/5
- Reviewer: Robert D.
- Verified reviewer: Yes
- Industry: Chemicals
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: September 2022
- Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

It was quite positive. Before this software creating board packs was extremely manual and needed a lot of user intervention. Any updates that came in late were in risk of not making it in. there was always the possibioity of incorrect packs being used by members. Storing them was also a pain.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

It allows you to signup for only the modules that you need. It is cloud based and can be used on any device with a browser as well as native iOS apps. It is very easy to create and update books and to keep them updated across all users to ensure the most recent pack is available.

#### Cons

Some of the user/committee setup needs to be done by customer service. While they are quite responsive it seems unneccessary and they are improving on this. If you have a small board/irregular meetings it may be costly for you.

---

### A Safe Old School Platform

- Overall rating: 4/5
- Reviewer: Lauren B.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2024
- Review source details: This review was submitted organically. No incentive was offered

Generally good - it's certainly up there as one of the preferred platforms used by our clients and our internal team. However I do feel they need to seriously compare their offering to others now available on the market to make sure they don't fall behind.

#### Ratings breakdown

- Ease of use: 3/5
- Value for money: 1/5
- Customer support: 2/5
- Functionality: 2/5

#### Pros

A few years ago, Diligent was certainly the preferred provider. Although since the move of all historic Diligent-owned platforms (Board Effect etc) it feels as though there hasn't been a lot of investment in developing the platform to make sure it keeps up with peers.

#### Cons

Compared to other current platforms, it's quite clunky, especially building packs and navigating through them in meetings. The pricing structure also doesn't work for a number of our clients who are now looking to other platforms who provide different fee formats.

#### Reasons for switching to Diligent Boards

A number of our clients hold both direct contracts with Diligent Boards whilst a number of them were automatically moved from historic platforms such as Board Effect.

---

### Makes it easier to be a board chair

- Overall rating: 5/5
- Reviewer: Katherine F.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2020
- Review source details: This review was submitted organically. No incentive was offered

Diligent is the go-to platform for the hospital system where I'm a board chair. Having a common platform across all hospitals makes it easy to go from meeting to meeting across facilities.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Having everything needed for a meeting in one place

#### Cons

Navigation across agenda tabs or within long documents is cumbersome.

---

### Diligent Boards, for presenting our strategic marketing plans

- Overall rating: 5/5
- Reviewer: Huda K.
- Verified reviewer: Yes
- Industry: Marketing and Advertising
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: July 2026
- Review source details: This review was submitted organically. No incentive was offered

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Diligent Boards provides a highly secure framework for centralizing these confidential strategic presentations. Offline document viewing on tablets, private annotation capabilities, and granular access control simplify executive meeting preparation.

#### Cons

The user interface is very understated and rigid, contrasting sharply with the creative and colorful world of cosmetics. For marketing professionals accustomed to modern collaborative tools, navigation can feel austere.

---

### Review of Diligent

- Overall rating: 5/5
- Reviewer: Julie T.
- Verified reviewer: Yes
- Industry: Warehousing
- Company size: 5001-10000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall it has been great. The help line is awesome! They have spent numerous hours on the phone with me. Very patient.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 3/5

#### Pros

I love the help they provide whenever I have a question.

#### Cons

The cost. It is extremely expensive compared to the competitors.

#### Reasons for choosing Diligent Boards

Because it was less confusing and more organized.

---

### Efficient Way to Create Board Books

- Overall rating: 5/5
- Reviewer: Nubia H.
- Verified reviewer: Yes
- Industry: Non-Profit Organization Management
- Company size: 201-500 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2024
- Review source details: This review was submitted organically. No incentive was offered

It has saved me many many hours when it comes to compiling and distributing board books before each meeting. Especially love that you can replace/edit a document rather quickly and easily without disrupting the order/pagination of the book like it would have occurred when compiling a book using Word or Adobe.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Makes creating board books easy and efficient.

#### Cons

Would like a better graphic user interface (GUI).

#### Reasons for choosing Diligent Boards

CEO had used Diligent on another board he serves on and liked the ease of it.

---

### Diligent is a solid solution for a Board portal

- Overall rating: 5/5
- Reviewer: Paul R.
- Verified reviewer: Yes
- Industry: Hospitality
- Company size: 51-200 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall, Diligent has been and excellent tool that is easy to setup meetings and easy for participants to log into to review posted materials.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is extremely easy to create an agenda and post files to Diligent. Also, you can copy prior meetings to create new ones, which is especially helpful if the agenda has few to no changes.

#### Cons

Diligent has sporadically been buggy. However, customer support is very responsive.

#### Reasons for switching to Diligent Boards

Diligent was much easier to use and was used by board members that were on other company boards.

---

### Great system, easy to use and sleek

- Overall rating: 5/5
- Reviewer: Lily Y.
- Verified reviewer: Yes
- Industry: Automotive
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I've had a good experience using Diligent Boards as an administrator. The users I support have never expressed frustration using the system as it's very straightforward. The changes I make apply right away (I know some systems require an overnight update to display changes).

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 5/5

#### Pros

The portal is easy to use (e.g., creating books; adding or removing users).

#### Cons

Limited number of users (would cost more); downloaded presentation has extra borders I find annoying

#### Reasons for choosing Diligent Boards

Diligent is easier to use - we were thinking of cost savings measures, but decided to renew Diligent Boards.

---

### Easy tool for Board packages

- Overall rating: 5/5
- Reviewer: Linda M.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 51-200 employees
- Product usage: Used weekly for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The organization of the resources on the dashboard, being able to administer user profiles, and the ease of uploading documents for the Board package.

#### Cons

I don't have anything that I dislike about the platform.

#### Reasons for switching to Diligent Boards

Director Point was discontinued and we had to switch.

---

### Diligent has really made our meeting process easier

- Overall rating: 5/5
- Reviewer: Sasha S.
- Verified reviewer: Yes
- Industry: Information Technology and Services
- Company size: 1001-5000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: February 2026
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

We save money on printing and postage, and I think that is fine. At least I am not worried about the data leaking during those times we discuss confidential topics, because the security is very secure.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The AI for taking minutes is actually working, which is odd because most software like this doesn’t do much of anything. I like being able to take a whole agenda from last months’ meeting and simply change the date. I’ve been worried my iPhone would crash during a vote, so far, no problem. When I need help, I’ve had good luck getting someone to answer the phone at support.

#### Cons

Getting this to communicate with all of our other applications is a nightmare. It’s frustrating that the auto-numbering feature still does not work for agendas. I also hate dealing with the board member who won’t enable two factor authentication (2FA), it creates so much hassle in trying to resolve their issues.

---

### Happy Diligent Customer

- Overall rating: 5/5
- Reviewer: Sarah C.
- Verified reviewer: Yes
- Industry: Utilities
- Company size: 10000+ employees
- Product usage: Used weekly for more than 2 years
- Reviewed: November 2020
- Review source details: This review was submitted organically. No incentive was offered

Diligent can be used as a way to securely communicate with the Board across various access points - from uploaded materials to surveys to messages - and I love how widely-known it is. Our directors are familiar with it, and even if they aren't they can easily learn how to use it because it's so intuitive. Diligent provides hands-on, 24/7 help and support, and that can make all the difference in the world before a big board meeting. Overall, we are very satisfied and plan to stick with Diligent for years to come!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The three things that make Diligent stand out to me are: - 1) It is easy to use, both on the administrator side and the user side. The features are intuitive and easy-to-learn. - 2) Their customer service is amazing! We really appreciate [SENSITIVE CONTENT HIDDEN] for always being there for us, ready to answer a question or assist with an issue. - 3) It is highly secure and provides a sense of comfort in knowing our materials are safe and protected. We are very satisfied customers!

#### Cons

I can't think of any complaints. It's true that they're on the pricier side, but you're paying for a lot more than a board portal - you're paying for research, for ingenuity, for corporate governance guidance, for the latest technology, and for top-notch customer service - so it's worth the price tag!

#### Reasons for choosing Diligent Boards

We have a long-standing history with Diligent and wanted to keep that relationship intact. More importantly, our directors, management, and administrative staff were satisfied with Diligent, and we aim to keep them happy! As long as Diligent is providing for our needs, we'll be loyal customers!

---

### Highly Recommend Diligent Boards to any Corporation who cares!

- Overall rating: 5/5
- Reviewer: Paula T.
- Verified reviewer: Yes
- Industry: Transportation/ Trucking/ Railroad
- Company size: 201-500 employees
- Product usage: Used daily for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

User friendly, organized very well and always safe and secure!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

All in one safe repository of all Board material, nicely organized and easy to maneuver through!

#### Cons

Only con is I am not able to template a message on distribution emails.

---

### An Essential Tool

- Overall rating: 5/5
- Reviewer: Chip B.
- Verified reviewer: Yes
- Industry: Investment Management
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

has become the essential tool in Board books...in the mutual fund industry, we used to get books that ran to 2000 pages for a Board meeting...now all the information is on an ipad..and one has the capability to manage the information quickly and easily...resulted in a huge difference in productivity

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

the most efficient way to manage large volumes of Board material...an essential tool for Board productivity

#### Cons

that it used to be impossible to print selected pages...you've fixed that...so thank you

---

### Happy Customer!

- Overall rating: 5/5
- Reviewer: Michael F.
- Verified reviewer: Yes
- Industry: Financial Services
- Company size: 5001-10000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience has been very positive. The product is great and the service is always quick and reliable.

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is very efficient as it is structured and designed for usage by board directors.

#### Cons

It would be helpful to have more parameters when searching for prior documents or files. If they could add date range, or other parameters to narrow down what comes up would be helpful.

---

### Diligent - solid system

- Overall rating: 4/5
- Reviewer: mike s.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 11-50 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Good system that's relatively easy to use. Support is usually quite helpful as well.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

fairly intuitive system, clean interface.

#### Cons

replacing, updating and re-linking docs can be confusing. Would be great to have a certain amount of free read only logins.

---

### Good system

- Overall rating: 4/5
- Reviewer: Kseniya M.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 1001-5000 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

The system is user friendly, I like the ability to add notes and highlight.

#### Cons

Sync process takes a while. The system often requires a reset of the password.

---

### Michael Bruckner AVITA Review

- Overall rating: 4/5
- Reviewer: Michael B.
- Verified reviewer: Yes
- Industry: Medical Devices
- Company size: 201-500 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My experience with Diligent Board has been extremely positive. We our very happy with the software and it is a massive upgrade from what we were previously using.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

I love the simplicity and how user-friendly the software is

#### Cons

I wish that we had the ability to edit documents within diligent once they've been uploaded

#### Reasons for switching to Diligent Boards

to upgrade to a more easy-to-use software

---

### Easy to use and the customer service is phenomenal!

- Overall rating: 5/5
- Reviewer: Tracey H.
- Verified reviewer: Yes
- Industry: Hospital & Health Care
- Company size: 10000+ employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Diligent has great customer service--they are very responsive and easy to work with.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 3/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is really easy to use and it saves a lot of paper because our members can read the documents online.

#### Cons

I cannot think of any--it is very user friendly!

---

### Diligent Boardbooks Review

- Overall rating: 4/5
- Reviewer: Karl M.
- Verified reviewer: Yes
- Industry: Banking
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 2/5
- Functionality: 5/5

#### Pros

The product's features work as described and meet our board members' needs.

#### Cons

Their support is slow to respond to our requests, even simple requests such as adding a user.

---

### Good platform for board materials

- Overall rating: 4/5
- Reviewer: Iris C.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 201-500 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Overall experience with Diligent is positive

#### Ratings breakdown

- Ease of use: 4/5
- Value for money: 4/5
- Customer support: 4/5
- Functionality: 4/5

#### Pros

Comprehensiveness of Board Materials is the best aspect of Diligent Boards

#### Cons

Site Navigation can sometimes be confusing

---

### Good system to use for meeting materials

- Overall rating: 5/5
- Reviewer: Angie D.
- Verified reviewer: Yes
- Industry: Building Materials
- Company size: 51-200 employees
- Product usage: Used monthly for less than 2 years
- Reviewed: December 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

It is useful for gathering and distributing board materials. It is easy to find previous meeting materials. The sections are easy to access and the system overall is user friendly.

#### Cons

Access the new account took a short while to figure out

---

### Diligent Board: Intelligent and User-Friendly Platform for Board Materials!

- Overall rating: 5/5
- Reviewer: Bobbie C.
- Verified reviewer: Yes
- Industry: Real Estate
- Company size: 201-500 employees
- Product usage: Used weekly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

My overall experience with Diligent Boards is one of the best I have ever had! I have worked with corporate boards for over 25 years and this is by far the most "intelligent" platform I have ever used. Being able to construct a board book, make changes, control the access of not only the book but of individual documents and having multiple platforms to view materials (web, mobile, etc.) make Diligent a hands-down choice for me.

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 5/5

#### Pros

Easily customizable to accommodate individual boards User-friendly, even for those with limited technical skills Signature voting for [sensitive content hidden] to approve consents/resolutions and other documents

#### Cons

Replacing a document with annotations is a challenge - the system is designed to maintain the integrity of the document and keep the notes on each designation page. It would be helpful if there was a way for [sensitive content hidden] to make notes within a document and the notes would transfer as a "notes page" to accompany the document and allow for replacements or updates without losing the notes.

---

### Resistant to Love It!

- Overall rating: 5/5
- Reviewer: Michelle S.
- Verified reviewer: Yes
- Industry: Education Management
- Company size: 501-1000 employees
- Product usage: Used daily for less than 2 years
- Reviewed: September 2020
- Review source details: This review was submitted organically. No incentive was offered

I find the customer service people to be exceptionally knowledgable, friendly and helpful. Many times when I call and ask questions, they will go above and beyond in an explanation, send tip sheets or provide short cuts. I have even had them say to me, that is an excellent thought processes and way of doing "it", whatever I'm calling about, but then offer an easier solution or another thought or process that may be better or something to consider that I hadn't even thought of. I also appreciate the follow up and/or offer for additional training if needed or requested. My experience has been truly wonderful with everyone I talk to, even in a crunch, meeting deadlines and they almost always answer...I think I only waited one time out of 20 for a call back and it came relatively soon after I left my message. Thank you to the BoardDocs team!

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 5/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

What I like most about BoardDocs is the ease about using it. I feel its fairly intuitive, easy to pick up on as its similar to other software programs you might use, they have built a great platform for allowing multiple ways to use the product. We have been using the software for almost two years and I would not go back to doing scanned PDF packets on our website ever! I was resistant through several demonstrations or communications with sales people. The last time, I felt that I finally could envision myself using the product and having it be useful, time-saving and user-friendly. I was ready to jump on board!

#### Cons

The software does not allow for a lot of individualization or specialization, such as on the featured page which is similar to having a home page. I would like to be able to customize this page or other aspects of the software more to reflect our own district trends or social feel. I also do not like that once reports are submitted, especially if they have executive content, the person who wrote the report with the content, can no longer see the report they wrote when it comes to making revisions or changing anything if its been submitted and at the meeting can no longer see the executive content even if they were the one who wrote the report.

#### Reasons for choosing Diligent Boards

Diligent was demonstrating at our State Convention and board members heard the proposal and suggested we, as a district, look into it. My Superintendent was amenable and the rest is history. The trainer who came out to us, and I was grateful for the one-on-one, in person training, even stayed for an evening training session with our Board of Education and patiently answered all of their questions!!

---

### A very good product, one minor complaint

- Overall rating: 5/5
- Reviewer: Verified Reviewer
- Verified reviewer: Yes
- Industry: Banking
- Company size: 501-1000 employees
- Product usage: Used monthly for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

I have used for many years across numerous companies. all experience has been good except for navigation on a desktop

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

load on multiple devices; syncs; ease of marking up docs. fast load and sync

#### Cons

1. on desktop the navigation is quirky. sometimes pg up/down, sometimes the arrows, sometimes nothing works to move the pages qkly 2. sometimes auto sync dsnt work and I have to "update" 3. price

---

### Great tool for documentation porpuses

- Overall rating: 5/5
- Reviewer: David G.
- Verified reviewer: Yes
- Industry: Consumer Goods
- Company size: 10000+ employees
- Product usage: Used daily for more than 2 years
- Reviewed: October 2024
- Review source details: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

So far so good. I have been using the tool for 3 years now

#### Ratings breakdown

- Ease of use: 5/5
- Value for money: 4/5
- Customer support: 5/5
- Functionality: 4/5

#### Pros

Easy to navigate and great for documentation porpuses

#### Cons

Requires a autosave feature, sometimes the session is disconnected and the changes are not saves

## More reviews

[Next reviews](https://www.softwareadvice.com/board-management/diligent-boards-profile/reviews/?page=2)

---

Diligent Boards Reviews, Pros and Cons - 2026 Software Advice