PerfectApps vs Lucidchart

RATING:

4.8

(25)

PerfectApps has 25 reviews and a rating of 4.84 / 5 stars vs Lucidchart which has 2064 reviews and a rating of 4.55 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (25)
4.5 (2064)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
October 12, 2023
May 7, 2024
Pros/Cons
  • Pros

  • Customer Service has been very good which I think is important for a company to set itself apart from others.
  • Lastly, we are able to seamlessly integrate the approved information within the PerfectApp solution to our other key systems like ADP Enterprise Payroll and SuccessFactors.
  • Cons

  • I had previously given PerfectForms a less than stellar rating for some of those problems. This new version seems to have solved them all, and is 100% HTML based, so no more problems with using Flash.
  • Unfortunately our version isn't cloud base, which makes us a little limited in providing access externally.
Read all user reviews
  • Pros

  • I like that I can make any type of chart and it's super easy to use. I prefer this to any other ones I've used in the past.
  • I love that this program is easy to use - as someone who creates a lot of process maps and manages a lot of projects, Lucidchart is a wonderful too.
  • Cons

  • This bad user experience could have been avoided by simply letting me know beforehand.
  • Sometimes the arrows from one action box to the next get a bit wonky and crazy. Not the end of the world, but slightly annoying sometimes.
Read all user reviews
Pricing Range
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FrontRunners

2021

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos