Wrike vs Zapier

RATING:

4.28

(1977)

Wrike has 1977 reviews and a rating of 4.28 / 5 stars vs Zapier which has 2487 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.28 / 5 (1977)
4.67 / 5 (2487)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
February 7, 2023
February 8, 2023
Pros/Cons
  • Pros

  • Honestly, I love the color schemes. It makes it very easy to use because of bold colors.
  • It has a lot of integration options (e.g., create tasks from Outlook email -- which is quite nice).
  • Cons

  • What I really hated about Wrike is how user unfriendly it is.
  • The flexibility and customisation makes it a bit confusing to start with, and I also found that the initial set up we had was not optimal.
  • Pros

  • The amount integrations is amazing, there is an integration for everything. They have good ways to request features too.
  • Easy to setup, easy to implement and super-feature rich. Zapier is great for any kind of connections and transferring data between platforms.
  • Cons

  • Customer service is awful. The site is glitchy at times.
  • Sometimes it's still a little hard to fix an error when a zap reports a problem because it's not 100% clear what the error is.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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