Integration was very easy and it's easy for my clients to use. We use Bugherd for all bug reporting and most feature requests.

The kanban board and assign a task features are both straightforward and well laid out, super easy to start using straight away.

Sometimes its problem to capture screenshots of website.

Sometimes it can be difficult to select the exact area that you're trying to comment on. Can be a bit laggy at times.

The automatic print screen and page marker work really great. Super easy to discuss new features, design changes and bugs.

BugHerd has been a pretty big game changer when it comes to my team's web development capabilities.

The only negative about BugHerd is that I would prefer if the seats were per project and not on the overall account.

The UX is easy to navigate. Our team members find it very easy to use in diagnosing issues on our websites.

We have had minor issues with clients not being able to create their accounts, seeing the BH tab, or losing the BH tab after the first round of review.

The Intuitive and robust nature of the product makes it an invaluable tool that we can not live without.

I love how easy it is for clients to create tickets and for us to manage them.

No way to see items assigned to you across all projects.

Easy to use, the drawing and the tagging really help with identifying the exact location of bugs.

What I love most about this software is the ease of use.

BugHerd is very easy to jump in, understand your need and help you document swiftly. I've used it on both small and large teams and truly enjoy the interface of the product.

The tool could be so much better though if the dev team behind it invested some more time and resources to make bulk bug management and integrations better.

Easy to install and use and it makes QA testing a delight.

Wonderful product, at a great price does exactly what is says it does. Loved the easy to use Kanban.

Bugherd has helped give clear communication channels to our clients and given us the ability to discuss issues as ease.

Really valuable and easy to use tool. Gives us great insight in the planning and development of our websites.

The ability to quickly capture a screenshot of the issue, add annotations to the image and then send it to your developer along with any comments you wish to make is fantastic.

The time savings and overall efficiencies for website projects (managing front end builds and CMS integration) are amazing since we started using BugHerd.

I've been using this tool for over 1.5 years and I love it. It helps keep up with our QA process and keeps track of all the bug reports.

We love the simplicity that Bugherd gives to our clients. They can submit feedback or issues directly on the frontend of their website quickly.

Thank you BugHerd for an easy to use, helpful product.

Great seamless integration in the products we realise for our clients.

Finally a tool to track feedback accurately for web development. A fantastic way to pinpoint your feedback and collaborate on a solution.

I have been using BugHerd for many years and it is simply the best. All of my clients love it and it has simplified the website review process so much.

Bugherd does exactly what it was designed to do, and it does so very well for a reasonable price. I cannot say enough good about this product and the support provided by this company.

The simplicity of installation and then the ability to direct users to simply click on a feedback tab on our website was awesome.

Not able to send notifications to people when a particular error reoccurs.

Very easy to integrate with any system. Hardly miss any error as long as we pass the request to raygun.

Overall i find it very helpful in tracking and debugging the errors, have played an important role in improving the quality of product.

We use it to test system fatal errors. We can log defects directly through jira integration.

Sometimes the event grouping does not work exactly as expected but that could be user error.

Its super helpful having a tool that allows me to offload the conscious effort of checking graphs, log aggregators, and similar health check mechanisms.

My error tab is not working for me , every time i have to check in Active error tab.

I like raygun, it does exactly what I would like it to do.

The ability to track almost any level of issues in our codebase that would otherwise need manual log reviews after deployment is super helpful.

Extremely helpful platform in catching bugs otherwise gone unnoticed.

Searching by multiple words doesn't work. Exceptions grouping stops working when any part of a stacktrace changes.

Having a tool that alerts me when software is reporting abnormal behaviour allows me to better focus on my daily tasks.

US Dollar

BugHerd is a cloud-based issue tracking and project management software solution for web developers and designers. The solution helps convert client feedback into tasks, which include all the needed changes and screenshots.


With BugHerd's in-page feedback feature, clients can report issues directly from users' websites. It allows developers to see where exactly issues have been reported on the sites. Clients can report the issues by clicking and commenting on the content, and the platform converts this into a bug report.


BugHerd also includes a visual task board, which shows the status of all scheduled tasks. Team members can see who is working on what task, when. Users can assign and schedule tasks with a drag-and-drop feature.


BugHerd is compatible with other applications including Basecamp, JIRA, GitHub, Redmine, Zapier, Zendesk, Pivotal and Tracker. Services are offered on per project per month basis.


LongDescription

Commenting/Notes

Deadline Management

Status Tracking

Access Controls/Permissions

Activity Tracking

Task Board View

Task Scheduling

Project Management

Task Planning

Collaboration Tools

Assignment Management

Audit Trail

Email-to-Task Conversion

Issue Management

Workflow Management

Bug/Issue Capture

Ticket Management

Activity Dashboard

Alerts/Notifications

Task Editing/Updating

Backlog Management

Issue Tracking

To-Do List

Prioritization

Feedback Management

Task Tagging

Drag & Drop

Tagging

Task Progress Tracking

Third-Party Integrations

Task Management

@mentions

Bug Tracking

Reporting/Project Tracking

Web-based Deployment

For Small Businesses

Progress Tracking

Multiple Projects

Configurable Workflow

Project Tracking

Web browser (OS agnostic)

Pricing is available on monthly subscriptions. The following subscription packages are available:
Standard $39 for 5 users
Premium $129 for 25 users 
Deluxe $229 for 50 users
Custom contact for Pricing
Additional member(s) available for $8 per user (billed monthly)

Email/Help Desk

FAQs/Forum

Knowledge Base

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

BugHerd

Documentation

Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available.


Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution.


Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help users identify, reproduce and resolve problems.


Support is offered through email, in-app chat and over the phone for enterprise-level customers.



Application Management

Customizable Reports

HIPAA Compliant

Real Time Monitoring

Single Sign On

Transaction Monitoring

Resource Management

Event Logs

Uptime Reporting

Server Monitoring

Real Time Data

Full Transaction Diagnostics

Performance Metrics

Agile Methodologies

Diagnostic Tools

FTP Monitoring

Real Time Notifications

Email Management

Data Visualization

Performance Analysis

Root Cause Analysis

Audit Management

Reporting/Analytics

Monitoring

Trend Analysis

Incident Management

Code Repository Integration

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Windows 2000

Windows 8

Windows 10

Crash Reporting:
Discover, diagnose, and resolve every error and crash affecting your users.
Annual plan - $40 per 100,000 events, per month.
Monthly plan - $60 per 100,000 events, per month.
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APM:
Uncover server-side performance bottlenecks right down to code level.
Annual plan - $80 per 100,000 traces, per month.
Monthly plan - $120 per 100,000 traces, per month.
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Real User Monitoring:
Monitor real user sessions and improve your frontend performance.
Annual plan - $80 per 100,000 sessions, per month.
Monthly plan - $120 per 100,000 sessions, per month.

BugHerd vs Raygun

User Ratings & Reviews

Pricing

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Advisor Recommendations & User Awards

Additional Info

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