17hats vs Booker

17hats has 99 reviews and a rating of 4.38 / 5 vs Booker which has 921 reviews and a rating of 4.13 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.38 / 5 (99)

4.13 / 5 (921)

Ease-of-Use

4.0 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Review Written

March 7, 2021

January 14, 2021

Pros/Cons

  • Pros

  • Easy to set up and navigate. The mobile app is great.

  • It is easy and affordable. It was simple to set up and provided an easy to use interface for my clients.

  • Cons

  • The accounting is lacking, but it's not meant to be a primary accounting software. It has the ability to sync with Quickbooks Online which works.

  • Some of the features are still being developed, but it does exactly what is advertised. It has some kinks to work out though.

  • Pros

  • This program is very easy to use and very simple. I use it daily and on my phone. It makes my work life easier.

  • I love the fact that it is so easy to use. Our staff loves the option to download the app on their phones and look at their schedules while on the go!

  • Cons

  • Booker is great for a Spa business but lacks optimization and flexibility to handle classes and workshops.

  • When clients try to book online through Booker, it sometimes does not put them on the books, or the slot is already filled and we will get double booked.

Pricing

Pricing Range

Product Demo & Screenshots

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos