Diligent Boards vs eSCRIBE

Diligent Boards has 230 reviews and a rating of 4.73 / 5 vs eSCRIBE which has 15 reviews and a rating of 4.27 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Product Overview

Diligent Boards

eSCRIBE

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User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.73 / 5 (230)

4.27 / 5 (15)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

February 14, 2021

October 10, 2018

Pros/Cons

Pros
The product is extremely helpful and easy to use.
I like that the product is easy to use and very intuitive. If I ever have a question, I know that my call will be answered immediately by a friendly and knowledgeable person.

Cons
Initial set-up was not as easy until you learned set-up and work from pervious templates.
Some of the features in the legacy desktop app "one click" are a bit clunky, however with the development of the web app, this is becoming a non-issue.

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Pros
I like the ease of use of the software. I like the added functions with the latest upgrade.
I like that everything is together in one document. The system is secure and confidential. The system is accessible from wherever meeting attendees are located.

Cons
I find it not very user friendly, I do a lot of searching at times before I am able to find what I am looking for. Although, we are going to have a training session in the new year, this may help.
We lost some functionality after the last upgrade. eSCRIBE support took care of the issue we experienced right away.

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Pricing

Pricing Range

Product Demo & Screenshots

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Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support and Training

Support

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Training

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

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