ASAP vs Jotform

RATING:

3.5

(33)

ASAP has 33 reviews and a rating of 3.48 / 5 stars vs Jotform which has 1910 reviews and a rating of 4.64 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
3.5 (33)
4.6 (1910)
Ease-of-Use
3 / 5
4.5 / 5
Value for Money
3 / 5
4.5 / 5
Customer Support
3.5 / 5
4.5 / 5
Functionality
3 / 5
4.5 / 5
Last Review Written
September 19, 2022
May 15, 2024
Pros/Cons
  • Pros

  • The user interface on the back end is relatively easy to navigate, once you've gotten used to it.
  • Great communication and information provided. Information was reliable, thorough and provided me with enough information to be able to make a decision.
  • Cons

  • Some problems with our site wrap not following through all navigation instances. Browser compatibility through all browser types has also been a minor issue.
  • The reservations module is terrible. I have no way to book certain spaces for my instructors and have it reflect on the master calendar.
Read all user reviews
  • Pros

  • Jotform is very easy to use, design your form, share the link and process the results. The most amazing is to format the answers in PDF.
  • I love love love this product. We’ve made forms that are for return requests and some that people can place orders from.
  • Cons

  • On two occasions, I have lost hours of work despite saving religiously. I haven't been able to reproduce this so I can't report ti.
  • This had me doubt this service. Regarding the software, I would say that the form blocks are a bit confusing for me.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos