Prism vs Loc8

RATING:

4.5

(31)

Prism has 31 reviews and a rating of 4.53 / 5 stars vs Loc8 which has 124 reviews and a rating of 3.73 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (31)
3.7 (124)
Ease-of-Use
4.5 / 5
3.5 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
July 3, 2023
May 22, 2019
Pros/Cons
  • Pros

  • I love being able to filter all different kinds of work orders, add comments, and run reports for anything I need.
  • It's very easy to use and gives you the ability to make any request you may need.
  • Cons

  • We were sad that our account rep was switched though.
  • Sometimes the system lags when jumping from page to page.
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  • Pros

  • I actually love that the customer can accept or deny my estimate sent to them by email. I also like that it turns your accepted estimates into jobs.
  • Good for work order management and keeping track of outstanding jobs. It is easy to create a work order either as an administrator or a mobile user.
  • Cons

  • The system is designed for field based tech's and is a bit clunky for site based staff. Reporting is very limited.
  • Lastly, where most of these softwares fail, in my opinion, is bulk export of everything.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2020

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos