Building Engines software


Building Engines is a cloud-based property management solution designed for commercial real estate owners and managers. Users can manage their building operations and tenant services by automating day-to-day tasks with an integrated platform.

Building Engines helps users standardize, automate and mobilize operations and provides real-time visibility and control to improve key areas of daily activity and net operating income. The solution is available via web browser and mobile apps. Key features include preventative maintenance, both a vendor and tenant portal, resource scheduling, incident tracking, broadcast messaging and more.

Building Engines leverages the Oracle database to provide adequate support for information that helps users improve day-to-day operations. The solution provides online services to tenants including tenant portal, digital tenant handbook, online resource scheduling and broadcast messaging. Tenant handbook provides access to property information, documents and services.

Pricing is either an annual subscription license fee or a one-time standard system set-up and configuration fee.

Supported Operating System(s):
Web browser (OS agnostic) , Windows 8

10 Reviews of Building Engines

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  • Ryan from US Court Of Appeals Fed Circ.

    Number of employees: 51-200 employees

    July 2018

    Easy to use

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    It makes doing my job easier. I'm able to submit requests without drafting emails or sitting on hold.

    Pros

    Everything I need to do is accessible and easy to understand. The inclusion of a mobile app makes making reservations and submitting requests all the more convenient.

    Cons

    Sometimes it can be a bit glitchy, but that is probably user error. I really don't have much to say that would be a negative.

    This review was submitted organically. No incentive was offered
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 11-50 employees

    April 2018

    Effective for submitting work orders

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    The ease of submitting work orders is great, and our building has set it up with a comprehensive category list.

    Cons

    The interface is clunky and occasionally buggy. It's not easy to check the status or see comments on work orders you've submitted at a glance. Preferences for emails are not very customizable.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Justine from Imprivata

    July 2017

    Great ticketing system

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I like the ease of submitting tickets. I've been using the system for two years and have never had a problem with it.

    Cons

    Recently a square pop-up pops up on the desktop version to download the app. It pops up every single time, even though I'm not on a phone, and even if I have pop-ups disabled.

    Review Source: Capterra
  • Jeremy from HSHS Medical Group

    Specialty: Healthcare

    September 2016

    Building Engines User

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    It's easy to use from a customer point of view. The drop downs allow you to select the facility easily. Selecting the problem area is clear and it is simple to enter a description.

    Cons

    No way to escalate requests to the property management firm.

  • Mike from Stone Barns Center for Food and Agriculture

    Specialty: Other

    February 2016

    SBC Bldg Engines

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    User friendly operations, easy to follow instructions and access to needed information. Friendly professional deployment staff.

    Cons

    Set up time takes a bit of work and once set may need some tweaking to get it right.

  • Jimmy from Boston Capital

    Specialty: Real Estate

    November 2015

    Excellent work order system!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Really easy-to-use work order submittal. Simplifies the process for tenants and property management. We also have a secure building, and the visitor access functionality is great- tenant's can add a single visitor at a time, bulk add a list, or set up a recurring visitor (so they don't have to enter it every time). Everything is routed directly to lobby security- very streamlined process.

    Cons

    The support team is awesome. We were sad that our account rep was switched though...

  • Jesse from Sunrise Management & Consulting

    Specialty: Real Estate

    November 2015

    Technology for Great Service

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    We pride ourselves on being a company that is on the cutting edge of technology. Building Engines' Mobile Platform and reporting options give us the ability to realize that commitment and help us to be a premier property management company. The mobile allows us to respond to service requests immediately even when we aren't at a computer. A notification will come through on a device and our maintenance staff is off and running while letting our residents know they are being taken care of.

    Cons

    There have been times when a new release has come out where, in order for the app to continue working, the solution was deleting the app and downloading it again.

  • Rick from SJG Properties

    Specialty: Real Estate

    November 2015

    Great Application!

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    Building Eninges' mobile app is excellent for use with their work order system; allowing our maintenance staff to acknowledge a request in real time and address it immediately. As a company we believe Building Engines is an excellent tool to improve efficiency and transparency when it comes to showing tenants how productive we are.

    Cons

    Sometimes I find myself wishing the software could do something different or more just to find out it does and I just wasn't aware. Finding a way to address all the little add-on features to the main product would be a great improvement.

  • Kim from Urban Renaissance Group

    Specialty: Real Estate

    November 2015

    Continuous Improvement and Innovation

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    What impresses me most about Building Engines is not only how quickly and painlessly they converted our new buildings to their platform, but also their commitment to continuous innovation and improvement.

    Cons

    I'm very happy with Building Engines and at the moment nothing comes to mind!

  • Nil from Boston Capital

    Specialty: Real Estate

    October 2015

    Hands down best support

    Ease-of-use
    Functionality
    Quality
    Support
    Pros

    There are many options for reaching support, online tickets, call, chat, etc. Most questions are resolved by a live person immediately. They are always willing and flexible to listen and look for a work around if the system can't currently do what we are asking for.

    We used the Visitor Access feature a lot- completely streamlined the process and integrated with our lobby security.

    Cons

    There is not much that I didn't like. I found it very easy to use.

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