Dropbox is pretty good about storage and pricing for that storage. Pretty easy to share files to co-workers and give share permissions.

This product is easy to setup and use which make sit great as far as training goes. It can be used as a cloud data repository, shared and has great logging as to who did what and when.

My overall experience with Dropbox Business is great. The product is amazing for what it does and it is extremely easy to use even for beginners.

The product is easy to use and the most important feature that I saw on the app is the drag and drop feature it's so helpful it helps me upload media and files easily it's really a great feature.

Constantly changing UX - sometimes for the better, sometimes for the worse. Suffers from a bit of UX identity crisis.

This software is simple to use and has an excellent free version as well. It is useful to share documents with several people and that everyone has the updated version of the document.

The software has great customer support and tutorials. It is helpful to be able to track changes and see who is editing.

My overall experince is very good, such an amazing experince , speed is and GUI interface is very goood.

It also allows easy collaboration on files and It's pretty easy to use with an excellent user interface. It is also very seamless sharing files with external users.

I'll miss the drag and drop feature that I haven't seen in other options.

I was a team of one in the beginning and i still had to pay a ridiculous $75/month just to use it for myself.

What I like the most about this platform is the large storage capacity that it has, in addition to its value for money, which compared to other platforms has a great competitive advantage in costs.

If I fail to download them, then I no longer have access to the files. It may be that you only have access to files for a certain length of time, in that case the error would be mine.

We spent hours with customer service until we were told they stopped supporting our OS version. No warnings, no emails, nothing.

Sometimes the files do not sync properly or there are missing files. Another issue is since this is a cloud based platform there are outage problems as well and could use more backup data centers.

Dropbox is affordable, secure, backs up your files, and is easy to use with a team. I believe that the user interface is also quite pleasant.

I like that with ease I can back up important files and files that I want to share with others. For the most part, it's straight forward and lives up to its purpose.

Overall, Dropbox Business is a great tool for storing and sharing all kinds of files, and it offers good features for its price, so we are very happy with it.

I love the ease of accessing my Dropbox files right in my file browser on my computer. It integrates well with both Windows and Mac, and between the different operating systems as well.

Among all others, dropbox is best known for its user interface and organization of files and folders which is very impressive. Its quite to easy to access and use with user-friendly interface.

When it comes to more advanced packages, I highly recommend Dropbox Business. Love the customer service and plethora of features offered with it.

I love that this software is easy to use ! best features includes it's ability to merge with smart phone, tablets and laptops. This means I can upload anything from my most used devices.

I love that I can finally share large files with others. It's great to be able to bulk upload files via a OS X integration that is seamless.

Horrible, I switched over to Google Drive because of it. It is so incredibly hard to navigate and I think I lost a few files before.

I have been using Dropbox for quite a few now. The ability to storage documents in the cloud is really important and to that add the fact that is super easy to share with other users.

Increasing levels of data protection are needed at this time. This software has superior security performance with good customer support.

Features are great and very useful tool for my documents and a fair pricing support. It's is also very perfect for collaboration or integration with other softwares.

With the ongoing pandemic and need to collaborate with teams offsite, this has been a great resource. Having the ability to work on documents together in one place has been so helpful.

We would often get confused about which files were the most recent and individuals would be re-saving files only to see them get lost or not updated correctly.

It is very user friendly and integration with my other software was done very easily. I and some of my other colleagues have used it for sometime and we are satisfied with it.

I really liked how simple it is to access all the documents and shared files. It is a great way to share and see anything you want on your phone or computer.

I am so pleased to use this trust worthy application that has good security policy about the data storage and I always have the idea which of the system is having access to the files.

It's pretty easy to share and download them, and the cost for having unlimited It's pretty fair, compared with other similar softwares.

I like the ability to share documents and update them immediately, I love that once I edit a document that everyone can see it immediately in real time.

I mostly like the ease of collaboration and file sharing with this tool. It offers a lot of storage space for all of the files I have and the integration with other tools is great.

Great product, great customer service - the ease of use is really what sells it.

The security that the software has give me absolute confidence in my work related documents. Also the customer service was excellent.

The customer service has also been excellent and they have been quick to respond to any questions or issues that I've had.

It is not smoothly for 2 or more people to work on the same file at the same time because it may generate conflicts and we can't trace for what conflict that is going on.

We can share information with clients, save important documents and save on space on our own harddrive.

Dropbox has been amazing, & i would like to keep it forever. At a low cost but very useful.

I appreciated how easy it was to drop files and share them with the team. Also they don’t have many restrictions on the file naming which is awesome for when we first migrated our data.

Great product: good collaborative efforts, some room for growth.

I am still learning so there are many buttons I don't know what they do and so many places to find your communications. I get a little confused.

The tagging function between colleagues is very convenient. Overall, the interface is also very pleasant and easy to use.

Very user friendly and so helpful when you are managing a high volume of emails in a day.

On top of that, you would be able to see when a teammate was replying or typing under the email, which was a good way to know who was working on what.

It's very intuitive to talk with the team and get back to customers/prospects with an answer. A win win and great investment for company that works digitally.

I also personally love the ability to automate parts of our workflow using Zapier and the Front API — it's a real game-changer.

The modern UI and feature set are both great and this software is extremely helpful in executing our day to day communications through all of our customer-facing channels.

Shared inbox is  very useful to assign specific conversations or issues to the correct person to action. Templates and tags are also great to save time.

Seems like a decent platform but they ask too much trust in their pricing model, don't recommend.

I highly recommend Front for team-based customer service or support teams who can take advantage of shared drafts, comments, assigning threads, tags, and snoozing.

HOWEVER, the use of @ symbol is different than the other communication software we use (Slack). Can be confusing when using the two.

Front allows us to automate a lot of our communication and integrates seamlessly with our workflow systems. It has kept my team organized and efficient.

I use it to reply tickets for customers every day. It's a solid helpdesk and on par with the best helpdesk out there.

In a shared work model, the ability to assign emails to yourself or other members of the team was extremely useful, to ensure we were not doing double-work or responding to emails at the same time.

When you send a message there is a gap of 5 seconds to cancel it but once it has been sent there is no way to recall it.

This has been a terrible onbaording process, terrible. Zero support, everything is by email and comitments made were not follwoed through.

Terribel support and onboarding proces. The handoff from sales to cusotmer supprot has bene horrible.

In addition, it does have trouble loading every once in a while, and requires a hard reset.

Sales Rep was educated, nice, responsive and a pleasure to work with. Then the product was easy to use and solved what we needed.

It has been a game-changer for our teams at work. We all use it as our email client and it helps us communicate more effectively which saves time and ultimately money.

Euro

Dropbox is a cloud-based file sharing software system that caters to individuals and businesses of all sizes. This solution allows users to share files and send file requests to people even if they don’t have a Dropbox account. Multiple users can leave comments on files and can collaborate with Microsoft Office.


The solution can recover deleted files and maintains version histories in case users want to recover old file versions. It also keeps track of all actions performed on specific files.


Advanced sharing enables only selected users to see important files, and files can be remotely wiped if sensitive data gets compromised. Dropbox can also back up all photos as they are added.


Dropbox also provides an admin panel to control files centrally. User licenses, content and access permissions can be transferred from one user to the other.



LongDescription

File Management

Commenting/Notes

Optical Character Recognition

Messaging

Surveys & Feedback

User Management

Personalization

Application Management

Presentation Tools

Document Storage

Access Controls/Permissions

Data Storage Management

Activity Tracking

SEO Management

HIPAA Compliant

Data Synchronization

Activity/News Feed

Templates

Progress Tracking

Employee Directory

Database Creation

Active Directory Integration

SSL Security

Real Time Editing

Electronic Signature

Single Sign On

Secure Login

Project Management

Approval Process Control

Real Time Synchronization

Knowledge Management

Communication Management

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

File Recovery

Full Text Search

Offline Access

File Transfer

File Conversion

Document Classification

Contact Management

Synchronization Scheduling

Audit Trail

Version Control

Content Management

Notes Management

Mobile Access

Audio File Management

Historical Reporting

Discussions/Forums

Two-Factor Authentication

Text Editing

Mobile Capture

Password Management

Encryption

Workflow Management

Email Management

Two-Way Synchronization

Image Editing

File Sharing

Activity Dashboard

Alerts/Notifications

Authentication

Cloud Backup

Chat/Messaging

Customizable Templates

Conflict Tracking

Data Recovery

Audit Management

Customizable Branding

Compliance Tracking

Remote Access/Control

Remote Synchronization

Data Migration

Backup and Recovery

Drag & Drop

Secure Data Storage

Archiving & Retention

Third-Party Integrations

Task Management

Document Management

Document Generation

Search/Filter

Electronic Forms

Productivity Tools

Web browser (OS agnostic)

Dropbox for individuals:
Basic: Free for up to 2GB of space
Professional €16.58/month for 

Dropbox Business:
Standard: €10/user/month
Advanced: €15/user/month
Enterprise: Contract Dropbox for pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dropbox Business

In Person

Live Online

Webinars

Documentation

Videos

US Dollar

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations. More than 8000 businesses use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth.

Support Ticket Management

Real-Time Analytics

Signature Management

Quality Management

Meeting Management

Email Monitoring

Multi-Channel Management

Two-Way Audio & Video

Text Analysis

Performance Management

Customizable Reports

Shared Inboxes

Customer Segmentation

SMS Messaging

Video Chat

Customer Service Analytics

Workflow Configuration

Order Management

Calendar/Reminder System

Rules-Based Workflow

Customer Database

Call Recording

Automated Routing

Assignment Management

Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)

Dropbox Business vs Front

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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