The features such as reach out reminders, prompts and automation point to the CRM as being an excellent platform for those in sales.

It has helped me with a lot of benefits like being operating my own things in the software systems.

The customer service is AMAZING and overall we have converted so much more closed business as a result of effective lead and pipeline management within our company.

What we liked most is how seamlessly this works with GSuite.

It is so easy to keep track of follow up and clients. Super user friendly and easily integratable with other sies.

The integration with g-suite is the best part. Also, the simplicity of interface makes it a joy to use each day.

So easily integrated with gmail that w had to switch to ProsperWorks. Love how amazing the customer service is to help you get up and running in no time.

Great company with an excellent support team always available. Offer monthly training and update webinars as well.

No confirmations of cancellation in UI or emailed. No user viewable record of cancellation.

It's worth the value for the money. But as my business expanded I needed more features and integration that it did not offer.

Great platform to manage the leads an opportunity. Seamless experience as it integrates with gmail.

I love the Gmail and other Google Apps integrations. It makes it really easy for us, as we have team members in different locations.

I like the visibility that copper provides when onboarding new accounts. I specifically enjoy sorting through opportunities.

Copper is a solid CRM with lots of features to help handle your sales funnel from start to finish.

Copper is hands down the best. Easy to use, easy for the team to adopt but still very powerful under the hood.

If you accidentally delete records they cannot be recovered. Not good if you accidentally delete all your contacts and have not done a manual back up.

The ease of moving leads to opportunities and reporting.

Great product that makes it easy to sync with contacts, view all contact and prospect information, and stay on top of important tasks.

I like the ease of use and that is is compatible with my Google email, makes going between email and CRM seamless.

I was able to use the pipeline easily for tracking progress within deals and the managing the contacts was quite easy as well.

Really easy to use, and great customer service the very few times I needed anything.

I wish I had never signed up with them. I didn't feel the software was worth the renewal price, let alone getting charged an extra year after I'd already cancelled.

The product is extremely easy to use. It helped me to get everything organized which saved me time so I can focus on the most important thing.

Among my favourite features are the leaderboard to monitor team performance, revenue, goals, opportunities, dead-ends.

The drag and drop feature for opportunities works the best. Eg: Qualified lead to pricing sent etc.

The costumer support is great, they help a lot.

Overall, a very good CRM. It has all the functionality and tools I need to manage the sales process.

I also like everyone I have interacted with at Copper: knowledgeable, service-oriented, and genuinely nice people.

I was billed for 10 months after I thought I cancelled. When I tried to login after noticing the charges, I was unable to even after attempting to reset my password (No user exists).

Easy to set up and use, great UI. The tight integration with Gmail is really the killer feature for us.

I love that you can add so many different modules or even design your own with some effort but very little cost, for a nonprofit that is great.

It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.

Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.

Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.

There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.

I love using Salesforce. It is very user friendly and helps me be able to track my progress and create a clean pipeline.

Ref IDs are my biggest pet peeve, they don't always work and I've lost emails this way from clients. This leads to a bad consumer experience for everyone involved.

Ease of use and works great for small (that's us) or large companies it blends well with other programs is customizable and tracking is good,  reach out is also very easy to use.

If you could get the innovative nature of Salesforce to your business you would get amazing talent collection to your organizations.

An awesome CRM platform with a plethora of information to use to become the best marketer you can be.

Overall Salesforce is great and can integrate with hundreds of other platforms which makes it an amazing tool to use company wide, not just for sales.

Like I stated before, I was happy about the switch to Salesforce Lightning, but it has turned out to be great. I like that my emails and Talkdesk are integrated into Salesforce as well.

My team members use it in delivering great sales and customer service experience and it has been a great help for all of us.

This software will help you to build your sales and marketing in the industry, salesforce is a great software and value for money, so therefore I recommend it to the user.

Salesgirce is very effective when it comes to tracking the progress of each case within my organization, great tutorials to get you started and very easy to navigate through cases and serial numbers.

I like the fact that Salesforce is very flexible and customizable to my taste. It is very user friendly and the functionality is superb.

Salesforce has a lot of capabilities, it covers everything. The leads section was nice, and it was great to be able to create your own sections.

Overall, I'd strongly recommend this app because it has a very good system for coordinating corporate operation, it's very easy to use, the navigation could be improved, and the load time is fast.

So popular and so powerful for small business  is contact management, task management, opportunity tracking, collaboration tools, customer engagement tools. Flexible and easy  to use.

The integration with gmail is awesome. Being able to automatically log emails to the appropriate account instantly is such a nice feature.

I like that this platform is easy (for the most part) to use. I also find that the customer support is amazing and always willing to help.

It's also supported by awesome community and the best documentation/support in the business. The Trailblazer community leads the tech industry in training and documentation.

I hate that I have to refresh every thing but I'll deal with it for some of the other options.

US Dollar

Copper is an easy-to-use CRM for small and medium-sized businesses that need a better way to manage leads & grow customer relationships. If you don't have time for data entry, tedious admin tasks, or overly complex tools, Copper just might be for you.

Its seamless integration with Google Workspace automatically logs all your emails and other interactions to the right contact without you having to lift a finger. You can also see information from all your email threads, past interactions, and tasks... all in one place. Copper even reminds you to reach out to contacts and follow up on deals.

Ready to join 30,000+ businesses in over 110 countries around the world in building more valuable, longer-lasting relationships?

LongDescription

Commenting/Notes

Engagement Tracking

Content Delivery

Cataloging/Categorization

Forecasting

Status Tracking

Meeting Management

Internal Chat Integration

Presentation Tools

Lead Capture

Performance Management

Customizable Reports

Document Storage

Access Controls/Permissions

Activity Tracking

Data Synchronization

Sales Pipeline Management

Referral Tracking

Task Scheduling

Calendar/Reminder System

Project Management

Task Planning

Projections

Pipeline Management

Communication Management

Customer Database

Calendar Management

Goal Management

Customizable Fields

Collaboration Tools

Activity Management

Sales Trend Analysis

Client Tracking

Scheduling

Data Import/Export

Email Tracking

Customer Support

Lead Generation

Email Templates

Self Service Portal

Contact Management

Opportunity Management

Lead Management

Email Marketing

Mobile Access

Sales Reports

Sales Activity Management

Real-Time Data

Performance Metrics

Routing

Territory Management

Channel Management

Shared Contacts

Proposal Management

Role-Based Permissions

Request Escalation

Social Media Integration

Lead Segmentation

Real-Time Notifications

For AEC Industry

Workflow Management

Email Management

Source Tracking

Revenue Management

Event Triggered Actions

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Segmentation

Data Visualization

Reminders

Customizable Templates

Calendar Sync

For Real Estate

For Sales Teams/Organizations

Lead Nurturing

Interaction Tracking

Dashboard

Goal Setting/Tracking

Reporting/Analytics

Contact Database

Monitoring

Lead Qualification

Appointment Management

Client Management

Quotes/Estimates

Drag & Drop

Pipeline Reports

Tagging

Project Planning

Task Progress Tracking

Third-Party Integrations

Task Management

Campaign Management

Sales Forecasting

Document Management

14-day free trial, no credit card required.

Basic: $23 per user per month (billed annually) 

Professional: $59 per user per month (billed annually) 

Business: $99 per user per month (billed annually) 

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

Copper

In Person

Live Online

Webinars

Documentation

Videos

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud.

This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle.

With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more.

The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.


Employee Management

Customer Surveys

Multi-Channel Marketing

Business Card/Badge Scanning

Quality Management

Purchase Order Management

Safety Management

Product Catalog

Proposal Generation

Customer Service Analytics

Contract/License Management

Ad hoc Reporting

Financial Management

Material Requirements Planning

Order Management

Competitive Analysis

Approval Process Control

Auto-Dialer

Lead Distribution

Knowledge Management

Multi-Campaign

Call Recording

Call Logging

Medical History Records

Audience Targeting

Call Management

Assignment Management

Call Center Management

Shipping Management

Call List Management

Basic sales and marketing for up to 5 users
$25
/user/month*
(billed annually)

Complete CRM for any size team
$75
/user/month*
(billed annually)

Deeply customizable CRM for your business
$150
/user/month*
(billed annually)

Unlimited CRM power and support
$300
/user/month*
(billed annually)

Copper vs Salesforce Sales Cloud

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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