Salesforce Sales Cloud Software

Salesforce Sales Cloud Software

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About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without...
Salesforce dashboard
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Salesforce Sales Cloud Reviews

Overall Rating

4.38

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4

Value for money

4

Functionality

4.5

Showing 1 - 5 of 16,582 reviews

Marianella

Company size: 11 - 50 employees

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

February 2021

Salesforce has been a game changer for our organization

Prateek

Company size: 51-200 employees

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

4

October 2022

One stop for all solution

Pros

Easy to use easy to handle you can pull all kind of reports and dashboards

Cons

Support is not so good integrations are difficult to manage

Reasons for switching to Salesforce Sales Cloud

Features and integration s

Camila

Company size: 1,001-5,000 employees

Industry: Telecommunications

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

3

FUNCTIONALITY

5

October 2022

Salesforce para empresas

Pros

La utilización es fácil, es cómodo los comandos y las opciones claras

Cons

Al momento de tener que buscar en el filtro se tiene que ser preciso en la palabras utilizadas

Armin

Company size: 51-200 employees

Industry: Hospitality

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

3

August 2022

Clustered CRM but definitely a must to help keep track of deals and projects

Overall, Salesforce has been a reliable tool for managing deals and providing data and metrics at a granular level.

Pros

I've used Salesforce for 5 years now across 3 different SaaS companies. I've also used previous tools (Bullhorn, Hubspot, Outreach, Zoho, etc...) and Salesforce has some very impressive data and analytics that can be easily accessible. I also love deal pipeline management and visualization. We are able to provide a dashboard with different metrics. You can do that with those other tools but not as granular as Salesforce.

Cons

I really don't like how it is clustered and certain members of the team have difficulty navigating through the platform. Also, from the operations perspective, it can be difficult to get too granular and automating it to a different month gets very manual. Not a deal breaker but sometimes it takes some time to get it populated for each team member or as a whole sales team.

Reasons for switching to Salesforce Sales Cloud

Granular level data and analytics also deal management

Daniele

Verified reviewer

Company size: 1,001-5,000 employees

Industry: Marketing and Advertising

Time used: More than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered

EASE OF USE

4

FUNCTIONALITY

5

November 2022

Gestionale a 360 gradi

Lo uso quotidianamente, agevola il mio lavoro grazie alla capacità di aggregare i dati e le viste su tutti gli aspetti che mi permettono di svolgere il mio lavoro

Pros

Salesforce è un software estremamente adattabile capace di gestire tutti gli aspetti. Permette all'azienda di gestire la forza vendita e alla forza vendita di gestire i Clienti. Una cosa che ho apprezzato molto dalla sua introduzione è stata la capacità di adattarsi ai vecchi flussi, molto spesso frammentati su diversi sistemi, senza creare shock nel passaggio, ma con la possibilità di perfezionarli costntemente.

Cons

Essendo un software estremamente potente è necessario che si investa molto tempo nella definizione delle esigenze in modo che l'azienda che ne usufruisce possa sfruttarlo al massimo. L'implementazione di nuove funzionalità richiede quindi un certo tempo

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