This has definitely saved money and increased efficiency for us.

Easy to use and well laid out and helpful whether your doing a job intake for your team, a bid on a site, or a simple drawing for training or visual aid...it is just so helpful.

Making changes to accommodate all users within our company is very difficult to make happen and often comes with resistance from the engineers.

The customer service I have experienced has been great and the software works great on my tablet with no crashes, so definitely check it out if you're interested.

Drawing feature linked to price makes it easy for a sales rep to estimate on site.

The user interface and functionality is exceptional in depicting an accurate floor plan. The fact that the in field constructed drawing can seamlessly export to CAD is one of the greatest perks.

The ability to draw simple floor plans was great. It was easy to do, and for the most part, had the shapes I needed.

ArcSite handles PDF mobile cad drawings possible in an elegant manner. The tool makes possible creation, editing, redlining of CAD quality drawings and integrates photos in an exceptional manner.

At one point there was a glitch in one of my drawings that caused the walls to move, but after an app update, it fixed the problem.

Overall, the company has been nothing but helpful and the experience has been positive. We love the value it adds by having it installed on our iPads.

Primarily, I use it to map monuments in need of restoration or cleaning, as well as for landscaping issues and concerns. It is easy to upload the maps I need as base templates.

What I like most about this software is how easy and user friendly it is. ArcSite has greatly helped my confidence learning more structural work.

However, paying this much, every month, to simply draw a floor plan is ridiculous.

The ease of doing this on my iPad with my pencil is a pleasure. I can not fault this app.

The ability to change dimensions and have the software automatically adjust other walls at the same time was great. The software was intuitive and easy to use.

Also, occasional crash issue when using custom symbols created in the app.

I enjoyed using the software, and I would love to continue using it. However, the costs were a hurdle that made it hard to justify compared to other sketching software.

I have really enjoyed using the software. I have completely replaced my hand drawings and notes with Arcsite and it had been great.

They do not care that I am a small business, and treat me like I am a very large company. My team is so much happier and work is more efficient with this app, and they have the best customer service.

The issue that bothered me the most is its mandatory bidding features. We have no need for them.

It was too expensive and i couldn't get my employer to pay the subscription.

I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

Glitchy, overpriced and a complete disappointment.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

I've recommended it to several colleagues in the service business. While no software is a perfect fit for all companies, FE is always listening to the users and making improvements.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

The implementation was fairly seamless, and the support staff is phenomenal. The software has been great in allowing us to generate more work and provide a more enhanced service to our customers.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

US Dollar

ArcSite is a mobile drawing, takeoff and estimating tool for professional contractors who are constantly on the road. ArcSite users can quickly and easily create or mark up scaled drawings with all the measurements, then create detailed takeoffs, generate estimates and custom proposals while on the job site, without having to wait until back to the office.


While all the drawings, takeoffs and estimates are created on mobile devices, database of equipment and materials will be pre-built on the ArcSite website(cloud) and synced to the mobile app. All the drawings and forms created in the mobile app can be viewed online as well.


ArcSite is intuitive and easy-to-use. Users with no previous background can pick up in 1-2 hours or even quicker. Training and customer support are provided in the subscription.


 



LongDescription

Labor Rates

Plumbing Estimating

Proposal Generation

Job Costing

BIM Modeling

Data Import/Export

Historical Database

Bills of Material

Bid Management

Electrical Estimating

Issue Management

For AEC Industry

Commercial/Industrial

For General Contractors

Cost Estimating

Customizable Templates

Billing & Invoicing

HVAC Estimating

Accounting Integration

Takeoff

Cost Database

Drafting

Quotes/Estimates

2D Drawing

Project Planning/Scheduling

Project Management

Residential

Document Management

For HVAC Companies

For Plumbing Industry

File Management

Rendering

User Management

Document Storage

Access Controls/Permissions

Automatic Formatting

Collaboration Tools

Design Templates

Content Library

Multiple Projects

Graphical Data Presentation

Landscape Design

Version Control

Configurable Workflow

Mobile Access

Historical Reporting

Annotations

Labeling

Workflow Management

Website Integration

Image Editing

Customizable Branding

Architectural Symbol Library

For Architects

Drag & Drop

Third-Party Integrations

Search/Filter

Design Management

Project Templates

Cost Tracking

Estimating

Project Estimating

QuickBooks Integration

CAD Tools

Electronic Signature

Mobile Signature Capture

Automatic Backup

Document Templates

Template Management

Bill of Materials

Cut & Fill Estimates

Digital Signature

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ArcSite

In Person

Live Online

Webinars

Documentation

Videos

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

ArcSite vs FieldEdge

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