I was beyond irritated at that point. We paid for a setup and we have to do the file conversions too.

We continue to have technical problems and are unable to login. This is causing major problems for our dispatchers.

The entire staff is understanding to our needs and quickly recommends the best way to use the software to best benefit our needs.

The software is very user friendly and integrates with Quickbooks very well.

Not mobile friendly for the office side, terrible tech support, unable to import data from Housecall Pro, price is higher than other systems and doesn't offer anything special.

We have saved  money, less paper, less toner, employees have more time work due to not having to fill out paper invoices, not having to scan invoices or mail them out.

The program is very  user friendly as is the onboarding process. Easy navigation within both the mobile version for our field technicians and also within the office user license on the admin side.

All in all, it is a great tool that can be as simple or complex as you want it to be.

Again only thing I disliked was crashing during mobile.

They have a good thing going, but really need to work on service interruptions, along with better training of tech support.

I like the amount of options the overall program offers; such as tracking call sources, maintenance agreement tracking, installation/equipment tracking, general layout of the software itself.

Like that I can keep better track of profitability on individual projects.

Glitchy, overpriced and a complete disappointment.

We most liked the scheduling aspect of the software as well as the integration with Quickbooks.

I've recommended it to several colleagues in the service business. While no software is a perfect fit for all companies, FE is always listening to the users and making improvements.

Quick and easy invoicing. Like how easy and fast it is to create quotes.

Since day 1, working with FieldEdge has been a delight. Every person we have encountered has been positive, knowledgable and helpful.

I like that they have training videos and when I need something tech support is pretty fast to help with what they can.

Relationship continues to get better and better. The addition of 1 on 1 relationship managers has been a great addition for us.

Increased revenue, more satisfied customers, more quality reviews from customers.

Great software for a smaller company & cost effective.

The Reps are very friendly and knowledgeable and super quick to respond. Each user can customize their settings to maximize the ease of use.

You cannot click on a time slot in the dispatch board to initiate a scheduled work order/job. When you e-mail a quote to a customer the customer has no way of approving that work order.

Everything takes 20 extra steps to complete support is useless techs hate it information is lost connection with quickbooks is a major issue. WHAT YOU ARE SOLD IS NOT WHAT YOU GET.

I only had a couple problems with uploading a ticket but FieldEdge was able to assist with correcting immediately.

I am extremely thankful for the support team at FieldEdge. They are knowledgeable, helpful, and know their application well.

SENSITIVE CONTENT HIDDEN] was our trainer and from our first call with him we started experiencing problem after problem.

The implementation was fairly seamless, and the support staff is phenomenal. The software has been great in allowing us to generate more work and provide a more enhanced service to our customers.

Feeling spoiled so when there is a lag I tend to loose my POOP. Rep talk for being impatient).

Overall, we have loved the software. There is another one that we like better but being a small company we could not afford it.

Has many great feature in the price book and dashboard. We can see almost instantly how profitable we are being.

Not being able to capture PO at any stage except on Job.

Over all it was a good experience and would recommend for anyone who has a large team that they need to manage. Especially in the marketing/communications field.

Absolutely amazing will be looking to use this software when i set up my own buisness.

Its very easy to use and self explanatory, can literally jump in and get set up and start your work flow.

I don't like that you can only review 2 weeks at a time without saving it, and that when I leave the page, the clock-in views jump back to the most recent day.

The customer support is second to none. I never ever experienced such a great online customer support.

The Workever team are always on hand to answer my questions and even have implemented design changes to meet our specific requirements. Cannot fault this system, Company and it’s dedicated staff.

I love this for clocking in and out and keeping track of my tasks.

It was hard to get into the habit of checking in with Workforce to keep it up-to-date.

Great app for those businesses who what to be organised and provide a professional service to their customers.

This is difficult when trying to compare time-keeping clocks with tasks.

We’ve been using workever for a while now and even though the system in itself is worth every penny, it’s their customer service and attention to users that beats all competition.

With steady growth and incline in customers, we approached Workever. We rapidly went from dis-organised excel files to one centralised, organised system that our entire enterprise now operates on.

I like that I can clock in and out from home easily and that I can leave notes in my clock-in times so I remember what tasks I was working on.

It is essential for my timekeeping for my job. The ability to transfer between hourly codes is streamless and saves time.

Brilliant software which changes your life and the way you work.

After years of searching finally we ended up using Workever which we do not regret. It is easy to use, no training needed but for advanced users there are hidden gems as well.

Overall it's a great product, and it continues to evolve, we will definitely continue using this product for the coming years.

Also the software offers integrations (Xero, Stripe) which makes life easier. We have high expectations but Workever delivers.

US Dollar

The #1 software to run your entire business.
FieldEdge by Xplor is a cloud-based field service management solution for home service contractors in fields including HVAC, plumbing, electrical and more. The field service software allows companies to manage business operations remotely with features including customer service, scheduling and dispatch, invoicing, service agreement creation, customer history tracking, customized reports and analytics and more.

The dispatch board feature provides users with suggestions for work order management and service call assignment based on the technician’s skill set and expected location at the time of the job. In addition, FieldEdge helps streamline and automate the billing and scheduling of services. It offers integration with QuickBooks.

FieldEdge also comes with a native mobile app for technicians that allows techs to access their items, tasks, services, and materials on-the-go. The app also features a customizable price book that helps techs present different pricing options to customers which enable businesses to manage revenue generated. The system is also iPad compatible.

Support is offered via email, phone and through a blog for basic queries.

LongDescription

Labor Rates

Work Order Creation

Electronic Payments

Payment Processing

Mobile Alerts

For Locksmiths

Customizable Reports

SMS Messaging

Dispatch Management

Job Costing

Contract/License Management

Task Scheduling

Electronic Signature

Credit Card Processing

Invoice Management

Customer Database

Recurring Appointments

Job Management

Customizable Fields

Scheduling

Data Import/Export

Mobile Signature Capture

QuickBooks Integration

Technician Management

Mobile Access

Inventory Tracking

Real-Time Data

Routing

Historical Reporting

Client Portal

Preventive Maintenance

Service History

For HVAC Companies

Workflow Management

Real-Time Updates

For General Contractors

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Cost Estimating

Estimating

For Commercial and/or Industrial Electrical Contractors

Work Order Management

Customizable Templates

Mobile App

Billing & Invoicing

Customer Management

Accounting Integration

Interaction Tracking

Real-Time Reporting

Customizable Branding

Automatic Backup

Inventory Control

Contact Database

Online Time Clock

Equipment Tracking

Customizable Forms

Payment Collection in the Field

Job Tracking

Quotes/Estimates

Prebuilt Assembly

Drag & Drop

Customer History

Change Order Management

Third-Party Integrations

Maintenance Scheduling

Inventory Management

For Plumbing Industry

Location Tracking

Third-Party Integration

Employee Management

Time Tracking

Performance Management

Activity Tracking

Data Synchronization

Route Optimization

Knowledge Management

Calendar Management

Collaboration Tools

Data Capture and Transfer

Customer Portal

Productivity Analysis

Multi-Location

Price and Cost Calculations

File Storage

Real-Time Notifications

Online Booking

Reminders

Time & Expense Tracking

Chat/Messaging

Job Scheduling

Prioritization

Secure Data Storage

Checklists

Purchase Order Management

Status Tracking

Document Storage

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

Windows 8

Windows 10

FieldEdge has a contract-free monthly subscription pricing model.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

FieldEdge

In Person

Live Online

Webinars

Documentation

Videos

Pound Sterling

Workever is an electrical estimating software that helps businesses manage field service operations and jobs. With Workever, managers can import customer data and assign tasks to field workers using the drag-and-drop interface. Other features include customizable branding, scheduling, GPS tracking, purchase orders, timesheets and more.

It allows stakeholders to manage jobs, quotes, invoices, customers, and schedules and access job information in real-time. Additionally, Workever allows managers to track field workers' locations and send detailed job reports to clients.

FieldEdge vs Workever

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