Bitrix24 vs Google Forms

It can be complex to manage due to the amount of interactivity - so its main strength can also cause a few problems

The support service is friendly, but its employees are not always able to provide us with proper assistance. Often there are glitches, because of which you have to re-enter the data.

There's not too many negative things to say but while it's easy to create or use a simple form, it's near impossible to customize it and really personalize the experience.

The functionality of the software is great, however, I feel like the aesthetics could be better.