Device42

Freshdesk

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Ratings & Reviews

Overall Rating

4.81 / 5 (47)

4.51 / 5 (2,171)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

December 12, 2019

May 28, 2020

Pros/Cons

  • Pros

  • Easy to use, if you need a feature just request it and they usually get right to it, and customer support very responsive!

  • Simple, easy to install and scan your network. Helpdesk is excellent when you have issues. Once mastered it is a very powerful auditing tool.

  • Cons

  • This product has some limitation in current version, what could give use some manual job. However support is working with us to solve all our issues.

  • Fiddly to set up correctly, a little convoluted, the reports are complicated to set up correctly

  • Pros

  • This is an amazing app! I Love this app. so much. I can easily work anytime anywhere just using my mobile phone.

  • very easy to use. Support was very responsive to questions.

  • Cons

  • The only thing I would change is the interface seems a little dated. With that its still easy to use and accessible

  • I think the price is right but it is a little too high if you add some features.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

FrontRunners

2020

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots