There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.

Above all, I want to reach an international audience, which has been improved by fareharbor in an attractive way.

The product more than delivered on this aim and has given some added value boosts through integration with the likes of Google, TripAdvisor etc.

So far so good, happy to use it and great team behind, helping us to improve our business online.

The ability to save a portion of each payment to cover refunds is especially useful.

Fantastic software that seamlessly integrates with your site.

I've felt very valued as a customer with FareHarbor, with issues often being solved within 12 hours. All support staff have been pleasant, and I'm glad I use FareHarbor.

The effectiveness of my systems and processes have been improved by 100. The website design and 24/7 support have been more than expected.

How streamlined, intuitive, and effective the software is designed. I greatly appreciate the ease of checking in customers, along with every step of the customer's experience.

Customer service was excellent for installation and has been great for trouble shooting ongoing issues. Backend of the software is quite intuitive.

I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.

Finally, the customer focus and highly responsive account managers and support personnel make this a no-brainer for me to recommend to clients in my business & technology consultancy.

Ease of use (and when it's not, customer service will do it for you). Works on phone, not an app, but with a mobile browser which work great.

The technical support is very efficient and professional, helping in the creation of the products and in the best visibility of the website.

The customer service is fantastic, they implements the functions and help me to get my targets and improve more business with my company.

Personalized setup, excellent customer support, integrates to many OTA (Tripadvisor/Viator, Google Reserve, GetYourGuide) for easy central booking management, free advice to optimize website and more.

I have yet to discover any issues with the software, which could be described as a dislike.

It was easy to use, and the interface was great, very easy to understand and get all the information required quickly and easily.

THe software can be suitable for all activities needs. It is very powerful and you have a quick overview on all the booked activities.

With the myriad of considerations, having such friendly assistance standing by is a great aid.

Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.

It's a great benefit to having three different departments' events processed through one system. The biggest challenge we face with it now is wanting it to speak to other systems.

API integrations, free website design, customization of the dashboard and ease of booking for the customer.

We do receive some complains from our customers about extra fee using FareHarbor, but that has nothing to do with the overall experience.

We have been very satisfied with Fareharbor and it's excellent team who are always ready to help us with any changes or questions.

Great, easier booking, reduced staff time dealing with bookings, easy to move bookings or refund if needed.

I can not cancel the whole tour, but need to cancel every customer singular. That means if I need to cancel a tour with 40 people I need to cancel every single customer.

There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required.

They made a awesome website. Besides that, they gave good advice and were always very kind and helpful.

Their unethical behavior of stealing a hosting customer from a referred client.

The support staff was exceptionally helpful in helping me set this up, also being reassuring at all points, I was amazed how quickly and easily this was achieved.

The system is easy to use, simple to train to new staff, and has all the features we need for a small hotel. It provides immediate updates and reports and has never failed.

Rates are still a little confusing to get your head round at times.

The system is very good value for money. The online room booking widget for your website will reduce those bills you pay to booking.com and laterooms.

The features surrounding group bookings are difficult - regardless of whether the customer can amend the booking(s) or not.

The affordability is great and the help you get when you phone up is always terrific;  the original features were good.

Capability to control all booking systems from one platform. Always helpful customer service.

I do like the end of day and report printing. Also the supprt is excellent.

We have received excellent customer care within the migration process.

Very happy with roomMaster Anywhere and would recommend it. We bought it for a new build hotel and have used it for the past 5 years, without any problems.

Ease of use is a great advantage with Welcome Anywhere. It's very easy to get on with from day 1.

Optional extras is frustrating as you can't see them to edit or remove them. I do the accounts side which has been a challenge as the totals have been consistently out.

Have used Welcome for many years and find it perfect for our business. If there are any issues they are dealt with straight away.

Chose this system as it seemed to fit our requirements well and represent good value for money.

If the system is lacking a feature you require - they will beta test it and consider you. The system integrates pretty well with our Datasym Epos system (a few.

Overall fantastic software which can cope with all needs in small and big business.

I have enjoyed using Welcome Anywhere due to its simplicity.

Ease of use, very easy to train new team members, very friendly user interface. Brilliant channel management, any changes made at site level is communicated across all booking channels seamlessly.

Peep function can get annoying so we have turned ours off.

Comparing this to other software companies this is by far the most difficult software I have ever worked with.

We are flying already and i love it. All the reports at a click of a button, and i can lie in bed checking how the bookings are coming in or what the availability is for a certain date.

I fell in love with this software because of its ease of use and simple interface. The functions are very easy to use and understand.

Good straightforward product which works well with few issues, excellent customer support.

We have had a great experience with brilliant customer support during the change over from our old booking system and since. Works well and can be tailored to fit with us.

We have only just started using you but the service has been excellent, rapid response to any queries, ease of technology- well done - keeps people in business ticking along.

As I have never used any kind of booking system software Welcome has been great for learning.

US Dollar

FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices.

Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often.

Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels.

LongDescription

Real Time Analytics

Employee Management

User Management

Electronic Payments

Customer Data Management

Multi-Day Booking

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

SMS Messaging

Group Scheduling

Reservations Management

Credit Card Processing

Invoice Management

Mobile Ticketing

Customer Database

Resource Management

Calendar Management

Customizable Fields

Room Booking

Activity Management

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Booking Notes

Online Ticketing

Booking Management

Reserved Seating

Rate Management

Mobile Access

Online Payments

Sales Reports

Channel Management

Vendor Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Event Ticketing

Real-Time Updates

Website Integration

Alerts/Notifications

Online Booking

Waiver Management

Reporting & Statistics

Package Creation

Reminders

Seating Map

Group Reservations

Automated Scheduling

Event Management

Calendar Sync

Event Calendar

Multi-Language

Website Management

Discount Management

Central Reservation System

Real Time Reporting

Ticket Reservations

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Search/Filter

Confirmation/Reminders

The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FareHarbor

In Person

Live Online

Webinars

Documentation

Videos

roomMaster Anywhere, previously known as Welcome Anywhere, is a cloud-based property management solution for hotels, guest houses, pubs, and restaurants. The solution provides features such as guest billing, Facebook integration, payment processing, and a customer database.


roomMaster Anywhere includes an online customer portal, which enables customers to filter available rooms based on their requirements and book the room they want. This portal can also send discount codes to drive customer loyalty initiatives.


The solution can generate business performance reports and data visualizations to help make fact-based decisions. Welcome Anywhere can automate billing workflows and reduce manual overheads.


roomMaster Anywhere accepts credit card payments and integrates with payment gateways such as Barclays ePDQ, Worldpay, PayPal, Sage Pay, and SecureTrading.



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