Hostfully Guidebooks vs Innkeeper's Advantage
Hostfully Guidebooks has 121 reviews and a rating of 4.82 / 5 stars vs Innkeeper's Advantage which has 20 reviews and a rating of 4.9 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- We use Hostfully for our Guidebooks when customers rent our country house. We love how they work, the ability to have bilingual contents and how they help our property shine.
- Once set-up, the ease of use and integration into my Property Mangement System leads really helps me come across as knowing what the heck my business is doing.
Cons
- Sales team very aggressive but no free trial so they oversell its abilities. Massive overselling and marketing hype but very much overhyped.
- Lack of space for more visual content such as videos and photos.
Pros
- Their support is second to none and take ownership of your concern the moment they are contacted. This service is the gold standard of Bed and Breakfast websites.
- I feel very good about choosing Innkeeper's Advantage as our reservation and hospitality property management software and would highly recommend it to anyone.
Cons
- Every once in a while a guest will lose the last step in the reservation process - hard to tell if this is operator error or a loss of connection over a mobile phone or what.
- The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.
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